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Career opportunities

Cloud solutions specialist

Work base: Exeter + travel

Responsible to: Sales director/Head of presales

Description: An exciting opportunity has arisen for a dynamic product specialist to drive our business forward by championing our growing cloud product set, including Microsoft Office 365, Azure, ExpressRoute and others, to your colleagues, our customers and prospects.

Already a Microsoft 1-Tier Gold Small and Midmarket Cloud Solutions partner, swcomms is looking to grow its cloud offering and is looking for someone to lead the way. You will be able to talk through our cloud solutions with potential customers, who will have a range of technical understanding, while also being able to educate and train your colleagues to the level they require. You will be able to design cloud or virtual solutions that will meet the needs of a range of businesses and organisations. You will work towards your own sales targets by working with our marketing team, encouraging your colleagues to introduce cloud solutions into their sales conversations and by creating your own opportunities. If you have a real enthusiasm for cloud products, then we would like to talk to you.

Responsibilities:

  • Have a strong understanding and base knowledge of cloud and virtual technologies.
  • Have experience/knowledge of cloud based solutions utilising Azure, AWS, etc
  • Be expected to stay ahead of product/technology developments and transfer knowledge to other members of staff
  • Be responsible for enhancing cloud solutions knowledge of the aligned team by coaching on latest products and pricing, empowering staff with knowledge to be able to discuss these solution opportunities with their customers
  • Drive sales within the cloud team while developing existing customer relationships
  • Help sales teams identify cloud-related solution opportunities 
  • Design cloud solutions to meet customer requirements
  • Engagement post-opportunity to develop and grow further cloud service prospects is also required
  • Identify, develop and grow further cloud services within the business with key stakeholders in IT, sales and marketing

Business: swcomms has been established for 34 years and is the largest independent communications business in the South West. The company has grown its business based on excellent customer service underpinned with unparalleled levels of technical knowledge and experience, allied with the right products and partners. We are proud to say that our 140-strong workforce includes many long-serving colleagues with a select group being given a Rolex watch on reaching 20 years of swcomms service. That groups get larger every year. We would like you to join us.

Remuneration: The package available will include a company car and good salary and bonuses dependent upon experience.

Apply: Email CV and covering letter to sales director Sarah Flowers.


Sales and marketing administrator

Work base: Exeter headquarters

Description: This role has arisen out of the business’s ambitious growth plans and our need to engage with our existing customers and prospects through the medium of digital media. We need an enthusiastic individual with excellent administration skills and an interest in marketing. 

This role would suit an experienced administrator with an interest in marketing. Good written and telephone skills are a must while IT and database experience would be desirable. Salary will be commensurate with experience.​

Main purpose of job:  Assist the sales administration and  marketing departments to carry out administrative tasks, validate and update database records and assist the marketing department. 

Business: swcomms has been established for 34 years and is the largest independent communications business in the South West. The company has grown its business based on excellent customer service underpinned with unparalleled levels of technical knowledge and experience, allied with the right products and partners.

Responsibilities:

  • Answering incoming calls to sales office
  • Lead logging and allocation
  • Speaking to existing suppliers/partners and arranging meetings
  • Typing quotes, letters and sales proposals/orders
  • Providing admin/secretarial support to some senior members of the team
  • Updating our Goldmine database and Outlook calendars
  • Booking out demonstration rooms and equipment
  • Making refreshments for client and supplier visits
  • Printing marketing collateral and re-stocking filing cabinets and demo rooms
  • Calling and validating customer records ahead of telesales campaigns
  • Assisting with social media campaigns – blogs, Twitter, LinkedIn, etc.

Hours: Monday to Friday – hours to suit but minimum of 10am to 3pm

Send current CV and covering letter to sarah.dougan@swcomms.co.uk.


Data processing assistant

Work base: Exeter head office

Responsible to: Sales admin & process manager

Job role: To work as a member of our sales admin & processes team who are responsible for all sales data, reports, databases, order processing and the underlying procedures. Sound numeracy, analytical skills, accuracy and attention to detail are essential for this role. You will report to the sales admin & process manager, but many tasks undertaken will be for and on behalf of other departments within the sales office requiring you to liaise with various managers and members of the sales team.

The successful candidate will have:

    •    A good understanding of data entry and the need for accuracy
    •    The ability to document and follow processes and procedures
    •    Experience working with Excel (understanding formulas, pivot tables)
    •    Be able to work unsupervised and to deadlines
    •    Be prepared to undertake manual data entry and research when required (which will form a large part of initial learning and training)
    •    Comfortable making outbound telephone calls and obtaining/confirming basic information at reception level
    •    Previous database experience would be preferable, but not essential
    •    Good communication skills to be able to work for and alongside colleagues

Details:

    •    Permanent position – immediate start
    •    Full-time – Monday to Friday 8.30am to 5.30pm
    •    Salary circa £20k dependent on experience
    •    Holiday – 20 days per annum plus five flexi days after 12 months service
    •    Contributory pension scheme after three months

Apply to wayne.coles@swcomms.co.uk with a current CV and covering letter.


Receptionist required for local business centre

We are looking for an experienced part time receptionist to join us in our Matford Business Centre to provide excellent customer care to our clients. The ideal candidate should be well presented, friendly, outgoing, organised, professional and prepared to go the extra mile in order to achieve customer satisfaction.  A can-do attitude is a must, along with the ability to work on your own initiative and to promote good working relationships within the centre. You should be proficient in all aspects of administration and be computer literate as most of your duties are carried out using state of the art communication systems (training will be given). Regular working hours are Wednesday to Friday 8.30am-5.30pm, with the ability to cover holiday. The salary will be commensurate with experience.

To apply for this position please email helen.batson@sbcentre.co.uk with your CV and a covering letter.


Desk-based cloud & connectivity sales

Work base: Exeter

Responsible to: Cloud & connectivity team leader

Description: We are looking to expand our desk based cloud & connectivity sales team who are responsible for selling our suite of subscription-based products. This position is offered with a very competitive basic salary and an attractive OTE of £35k per annum.

Responsibilities: The role involves converting leads to orders predominantly over the phone, keeping good customer records and updating the CRM in an accurate and timely fashion as well as hitting KPIs around activity levels.

The successful applicant will:

    •    Have B2B sales experience in a telephone-based role
    •    Be financially literate
    •    Have good verbal and written communication skills
    •    Be target driven and hungry for success

Hours: Monday-Friday 8.30am-5.30pm

Salary: Competitive basic salary and an attractive OTE of £35k per annum

Business: swcomms has been established for 34 years and is the largest independent communications business in the South West.

To apply: Send your CV to Colin Woods here or call Sarah Dougan on 01392 369369 for an application form.


Business development executive – telephone-based in Exeter

We are looking for a dynamic telesales executive to join our resilient business development team who make criteria-qualified appointments for our internal and external field sales teams. This career choice is all about your ability to successfully nurture relationships and build a rapport with our prospective customers.

The role is predominantly cold calling which requires you to manage your own list of contacts and build a strong pipeline. You will become well-versed in their needs and a familiar voice on the end of the phone.

We are not a massive call centre that uses auto dialling to cram in as many calls as possible. Although there is a call time target in place, which we expect you to achieve, we firmly believe in quality over quantity.

By creating a professional, respectful relationship, we believe this will naturally lead to you making appointments for our field sales team because we will be the first company your prospects think of when the need arises.

It does not matter if you are not an expert in B2B telecommunications, connectivity or data centre services – we can help with that – but we do require candidates with previous telesales experience and knowledge of telephone sales skills and strategies, who are competent in using a sales database.

We are eager to employ people who can identify a need and selling opportunity, have the hunger to meet and exceed targets, and have the enthusiasm to contribute to this vital part of our business. We like people who are reliable, passionate and have a good sense of humour.

We would love to hear from people who want to carve out a position for themselves in our company. We have many long-serving employees here and would like you to become one of them.

Basic salary plus uncapped monthly commission. We recognise and value commitment and exceptional performance and reward these attributes on an annual basis. 

Email your CV to Nikita Leak on 01392 369369 for an application form.