An exciting opportunity has arisen for a presales specialist to support the field and office based sales team in the design and presentation of proposed solutions. This is a technical and commercially focused role that involves working with our prospective customers and our installed base as well as with internal departments. As a member of the Presales team, you will be the lead presales on core product sets as well as cross training to provide support on other products as required.
Presales experience essential, particularly in the following key areas: -
swcomms has been established for 34 years and is the largest independent communications business in the South West. The company has grown its business based on excellent customer service underpinned with unparalleled levels of technical knowledge and experience, allied with the right products and partners. We are proud to say that our 140-strong workforce includes many long-serving colleagues with a select group being given a Rolex watch on reaching 20 years of swcomms service. That groups get larger every year. We would like you to join us.
The package will include a company car and excellent salary dependent upon experience. Your work base is Exeter and home plus travel. You will be responsible to the Head of Presales.
Email your CV and covering letter to Richard Walters, Head of Presales at email@example.com.
We are looking for a dynamic telesales executive to make criteria-qualified appointments for our internal and external field sales teams. This career choice is all about your ability to successfully nurture relationships and build a rapport with our prospective customers.
The role is predominantly cold calling which requires you to manage your own list of contacts and build a strong pipeline. You will become well-versed in their needs and a familiar voice on the end of the phone.
We are not a massive call centre that uses auto dialling to cram in as many calls as possible. Although there is a call time target in place, which we expect you to achieve, we firmly believe in quality over quantity.
By creating a professional, respectful relationship, we believe this will naturally lead to you making appointments for our field sales team because we will be the first company your prospects think of when the need arises.
It does not matter if you are not an expert in B2B telecommunications or connectivity services – as full training is provided - but we do require candidates with previous telesales experience and knowledge of telephone sales skills and strategies, who are competent in using a sales database.
We are eager to employ someone who can identify a need and selling opportunity, have the hunger to meet and exceed targets, and have the enthusiasm to contribute to this vital part of our business. We like people who are reliable, passionate and have a good sense of humour.
We would love to hear from people who want to carve out a position for themselves in our company. We have many long-serving employees here and would like you to become one of them.
Basic salary plus uncapped monthly commission. We recognise and value commitment and exceptional performance and reward these attributes on an annual basis.
Email your CV and a covering letter to Sales Director Sarah Flowers.
The service desk analyst role is to handle all incoming communication from our customer base in line with the service desk policy and procedure. You will need to be able to communicate effectively with other departments within the business and third party suppliers to ensure the quickest response and resolution for the customers.
Key responsibilities include:
To apply, please email your CV and covering letter to Andy Nosworthy.