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Career opportunities

Project Coordinator

Are you looking to join an award-winning company which really values its staff? If so look no further, swcomms are recruiting for an enthusiastic and customer-focused Project Coordinator to join their fantastic team in Exeter. We are looking for a great Project Coordinator to join us and continue delivering the excellent standards our clients expect. 

About Us
We were started up in 1983 by the company’s chief executive officer and chairman Tony Rowe, since then we have grown to meet an ever-changing demand for more efficient, secure, scalable, cost-effective, and reliable communication solutions. Starting out as a telephone systems business, we now provide the latest in voice, connectivity and data centre solutions. Our head office is still in Exeter and we now have a further office in Portsmouth. We pride ourselves on our customer-focused approach and look for the same in all our employees. 


The Role
You will be responsible for delivering multiple communications solutions from our wide portfolio of products. You will need to make sure that all projects are delivered on time and within budget, ensuring that we exceed customer expectations throughout the life of the project. You will receive full product training, giving you the chance to develop new skills and excel within a fast paced and ever changing, cutting edge industry.

Key responsibilities, skills and attitudes

  • Administration and delivery of multiple communication orders
  • Planning of resource and supplier delivery timings
  • Liaising & meeting with customers, ensuring high levels of communication for the duration of a project
  • Delivering projects on time and within budget
  • Contributing to group provisioning targets, engage in team approach and maintain a positive working attitude
  • Great leadership skills, with the ability motivate people
  • Superb attention to detail
  • Prince 2 qualification (preferred but not essential)
  • Experience in communications & IT (preferred but not essential)
  • Experience in a product delivery environment (preferred but not essential) 

To apply send your CV and covering letter to matt.hooper@swcomms.co.uk.


Sales and marketing administrator

Work base: Exeter headquarters

Description: This role has arisen out of the business’s ambitious growth plans and our need to engage with our existing customers and prospects through the medium of digital media. We need an enthusiastic individual with excellent administration skills and an interest in marketing. This role would suit an experienced administrator with an interest in marketing. Good written and telephone skills are a must while IT and database experience would be desirable.
Salary will be commensurate with experience.

Main purpose of job:  Assist the sales administration and marketing departments to carry out administrative tasks, validate and update database records and assist the marketing department. 

Business: swcomms has been established for 34 years and is the largest independent communications business in the South West. The company has grown its business based on excellent customer service underpinned with unparalleled levels of technical knowledge and experience, allied with the right products and partners.

Responsibilities:

  • Answering incoming calls to sales office
  • Lead logging and allocation
  • Speaking to existing suppliers/partners and arranging meetings
  • Typing quotes, letters and sales proposals/orders
  • Providing admin/secretarial support to some senior members of the team
  • Updating our Goldmine database and Outlook calendars
  • Booking out demonstration rooms and equipment
  • Making refreshments for client and supplier visits
  • Printing marketing collateral and re-stocking filing cabinets and demo rooms
  • Calling and validating customer records ahead of telesales campaigns
  • Assisting with social media campaigns – blogs, Twitter, LinkedIn, etc.


Hours: Monday to Friday – hours to suit but minimum of 10am to 3pm

To apply send your CV and covering letter to sarah.dougan@swcomms.co.uk.


Business development executive – telephone-based in Exeter

We are looking for a dynamic telesales executive to join our resilient business development team who make criteria-qualified appointments for our internal and external field sales teams. This career choice is all about your ability to successfully nurture relationships and build a rapport with our prospective customers.

The role is predominantly cold calling which requires you to manage your own list of contacts and build a strong pipeline. You will become well-versed in their needs and a familiar voice on the end of the phone.

We are not a massive call centre that uses auto dialling to cram in as many calls as possible. Although there is a call time target in place, which we expect you to achieve, we firmly believe in quality over quantity.

By creating a professional, respectful relationship, we believe this will naturally lead to you making appointments for our field sales team because we will be the first company your prospects think of when the need arises.

It does not matter if you are not an expert in B2B telecommunications, connectivity or data centre services – we can help with that – but we do require candidates with previous telesales experience and knowledge of telephone sales skills and strategies, who are competent in using a sales database.

We are eager to employ people who can identify a need and selling opportunity, have the hunger to meet and exceed targets, and have the enthusiasm to contribute to this vital part of our business. We like people who are reliable, passionate and have a good sense of humour.

We would love to hear from people who want to carve out a position for themselves in our company. We have many long-serving employees here and would like you to become one of them.

Basic salary plus uncapped monthly commission. We recognise and value commitment and exceptional performance and reward these attributes on an annual basis. 

Email your CV to Nikita Leak on 01392 369369 for an application form.