swcomms blog image

Latest posts

Archive

Join our mailing list

Three signs your school might need an on-premise telephone system

Looking to improve communications at your school? If you’re thinking of an on-premise telephone system but still aren’t quite sure, look at three signs that this type of solution could be perfect for you.

You’ve got an old system that’s no longer maintained
If you’ve got an older or...

[Video] Take an end user tour around our hosted telephone system dashboard

Sometimes it is easier to understand something when you get to see it in action.

This short video will give you a quick tour of the web-based dashboard that faces the end user of the Horizon cloud hosted telephone system we offer.

It is easy to use and provides a whole host of features and...

Creating better customer experiences one call at a time

If you make money using the phone, then your phone system needs to be a business enabler, not inhibiter. Your prospects must be able to reach you in a timely manner. Your customers need to find you wherever you are...at the front desk, in a meeting or outside the office. That’s how you want...

Hang up on your traditional telephone system

When business telephone systems begin to reach the four or five-year mark, it usually means it is time to have a rethink, a refresh or an upgrade. You may experience resistance from your finance director, but it could cost much more in the long term should your system begin to fail.

Apply...

Five benefits of a hosted telephone system for schools

If you’re an academy or a school, there is no doubt that communications will be crucial to your day-to-day operations to make and receive calls from parents, teachers, suppliers, etc.

Hosted telephone systems are improving working environments of schools of all sizes across the UK.

With...

[Video] The end user benefits of a hosted telephone system

A cloud hosted telephone system is just another application on your network and the benefits to your business are numerous but there are plenty of advantages that can be gained by the end user too.

A hosted telephone system is easy to use with a whole host of features and functions that...

10 ways your phone system improves your customers’ experience

Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable, professional and customer focused at all times –  no matter where you’re located.

If that’s your business model, is your phone system...

Do not put your duty of care at risk

A recent visit to a GP surgery reminded me why having a fully supported telephone system is critical.

This surgery had been struggling with an unsupported system. In other words, the telephone system had reached its end of life period, so neither the solution provider nor the manufacturer...

Corporate killers lurk in the comms cupboard

Businesses live or die by reputation and it’s no exaggeration to say that losing Internet connectivity damages your business reputation with employees, customers and suppliers. Why then do we allow ourselves to be blinded to these facts by trying to save money?

What am I talking about?...

A phone system that maximises your control

You’ve realised that your current phone system is no longer working for your growing business. So you do what any savvy business person does – you research your options. And you quickly comprehend that what you need is a phone system that will minimise disruptions to your business and...

Page 2 of 32 pages  < 1 2 3 4 >  Last ›