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Your guest is your marketing voice

Experience economy
Guest experience economy is catching up with traditional marketing and hospitality media, with billions of impressions shared daily over travel sites which are now the first step of any business or leisure journey. 

Personal travel experience and opinion sharing is...

Top six benefits of using a UK data centre

With Microsoft announcing a UK-based cloud service using British data centres, attention will hopefully begin to focus on home-grown services.  

With two data centres at our disposal, we are bound to embrace this shift of focus, but we also recognise that IT departments are investigating...

Six secret tools of Office 365

If you mention Microsoft Office 365, most people will recognise it as the suite of business tools that provides Word, Excel, Outlook and PowerPoint. But there are a host of others that could be equally beneficial.

We don’t want anyone to miss out on the tools they already have at their...

Infographic: Is your hotel network optimised for a superior guest experience?

Guests expect to be able to use their mobile devices in the same way as they would at home and at work.

They also expect to use quality in-room TV services.

Meanwhile they expect your staff to be highly responsive to their needs.

Your data network could hold the key to providing the very...

GP surgeries: Prepare for the busiest time of the year

The main challenge GP surgeries will face in the next few months is the increase in patient calls. The winter months, which GPs class as December to March, are relentless. Already stretched surgeries feel under increased pressure at this time of the year.

Added pressure on telephone systems...

Cyber attacks should trigger security alarm

Cyber attacks have very much been in the news of late with Tesco Bank having to repay the money stolen from their customers’ accounts by hackers, and some of the world’s biggest websites suffering at the hands of a distributed denial of service (DDoS) attack.

The most recent event could...

Will Brexit price rises prompt rapid end of 2016 sales?

With Microsoft announcing a significant 22% price rise on its products last week and Apple quickly following suit with a 20% hike, UK businesses will undoubtedly have to pay more for their critical IT services and hardware.  

Just as the dust had settled on Tesco v Unilever stand-off, two...

Mobiles industry woes must lead to positive outcomes

The mobiles industry has taken a beating lately. Coverage is nowhere near where it should be and Vodafone is facing massive fines for billing discrepancies and poor customer service.

It’s a tough market to please. These days, everyone expects excellent coverage but the truth is there are...

In domains we trust

With more than 500 websites created daily, how do we trust the website we visit is a real deal or just a spam site? Consumers are very savvy to what a business address should look like and lose trust in broadband-provided website addresses and, by association, email addresses. Here are the...

[Guide] How to overcome the barriers to telecoms scalability

If you are on the brink of growing your business, this is a serious question for your IT manager or director. To be more specific:

Can you easily add extra lines and extensions?

We want to encourage growth. A healthier economy is good for the B2C and B2B markets, but you don’t need to...

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