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06/12
2016
Infographic: Avoid festive telecoms fraud
Posted by Caroline Moore on 06/12 at 02:14 PM Images and graphics, Dial through fraud,

All too often businesses become the victims of phone hackers and telecoms fraud at Christmas because management and staff alike use weak PINs to gain access to their voicemails.Four 0s or 1-2-3-4 are very common as they are easy to remember. As are patterns like 1-3-7-9. Some people...

21/07
2016
Schools: Don’t be a victim of phone hacking this summer
Posted by Caroline Moore on 21/07 at 08:29 AM Education, Dial through fraud,
Schools warned about telecoms fraud image

The National Fraud Intelligence Bureau (NFIB) and City of London Police have sent out a warning to schools to prevent them from becoming victims of phone hacking during the summer holidays.Also known as telecoms fraud, dial-through fraud, PBX fraud and phreaking, this crime sees...

13/07
2016
Your guide to telecoms fraud
Posted by Caroline Moore on 13/07 at 08:59 AM Dial through fraud,

There are several types of telecoms fraud and many names – phone hacking, dial-through fraud, phreaking and PBX fraud. All result in a business paying for calls it did not make.Telecoms fraud generally involves a third party making long duration calls at the expense of a business....

04/12
2015
Change your voicemail PIN today to avoid festive phone fraud
Posted by Caroline Moore on 04/12 at 11:04 AM Landlines and calls, Dial through fraud,
Christmas phone fraud warning image

All too often businesses become the victims of dial-though fraud because management and staff alike use simple PINs to gain access to their voicemails.Four 0s or 1-2-3-4 are very common as they are easy to remember as are patterns like 1-3-7-9. Some people even use their extension...

23/10
2015
Schools are at risk from phone hacking
Posted by Yvonne Dennis on 23/10 at 12:32 PM Dial through fraud, Education, Telephone systems,
Phone hacking warning to schools image

We have often issued warnings to businesses and public sector organisations about the threat of phone hacking or dial-through fraud, but we have never issued a specific warning to schools.Until today....I recently made contact with the bursar of Hillbourne Primary in Broadstone,...

14/08
2015
Telecoms fraud: The hot topic businesses cannot ignore
Posted by Caroline Moore on 14/08 at 02:48 PM Dial through fraud,
Telecoms fraud image

In the most recent issue of Comms Dealer – one of the industry’s leading publications – an entire double-page spread was dedicated to the topic of telecoms fraud.In recent years, we have regularly informed our customers about the threat of dial-through fraud and phone hackers via...

26/08
2014
Infographic: Phone hacking warning - what is it and will my business be affected?
Posted by Caroline Moore on 26/08 at 07:58 AM Images and graphics, Large enterprises, SMEs, Landlines and calls, Dial through fraud,
swcomms blog post image

According the Communications Fraud Control Association's latest survey (2015), fraud losses are at $38 billion worldwide. This number is falling over the years, but the issue is a hot topic and one that should remain at the forefront of business communications.The following...

11/07
2014
Don’t turn a blind eye to phone hacking
Posted by Caroline Moore on 11/07 at 01:00 AM Large enterprises, SMEs, Landlines and calls, Dial through fraud,
SWComms blog post image

Reliable statistics are hard to come by when it comes to phone hacking or dial-through fraud (DTF) but customer experiences are evidence enough in our opinion.This crime, also known as phreaking, fixed line or phone fraud, is on the rise with The National Fraud Intelligence Bureau...

27/11
2013
A guide to telephone fraud threats
Posted by Caroline Moore on 27/11 at 11:08 AM On-premise telephone systems, Dial through fraud,
SWComms blog post image

There are many types of telephone system fraud but all result in a company paying for calls that were not made by or on behalf of the company in its normal course of business.Some of these frauds are perpetrated by employees and others through criminals hacking into the...

29/04
2013
Phreaking warnings need to be heeded
Posted by Caroline Moore on 29/04 at 10:26 AM Large enterprises, SMEs, Landlines and calls, On-premise telephone systems, Dial through fraud,
SWComms blog post image

Phreaking, toll or dial-through has been a hot topic of many emails, bill enclosures, website news stories and press releases sent out to our customers and prospects, but sometimes it takes a headline from a different source to make people sit up and take notice.A recent BBC Radio 4...