sales.enquiries@swcomms.co.uk
0800 054 6789
20/10
2017
Using comms technology to thrive in the property market
Posted by Russell Smith on 20/10 at 10:00 AM Cloud services, Estate agents, Telephone systems,
Estate agents save money with cloud hosted phone system image

With the number of homeowners decreasing and UK house prices rising fast, the property market is a strange place to be for estate agents.A recent house price survey by Halifax showed a 4% price rise in the three months to September compared with the same period last year. This...

08/07
2016
Five ways a hosted telephone system could empower your estate agency
Posted by Andrew Beswick on 08/07 at 10:00 AM Cloud services, Estate agents, Telephone systems,
Why estate agents benefit from a hosted phone system image

Working in a busy office with a hectic schedule can be highly demanding for estate agents. From managing viewings to liaising with clients, solicitors, surveyors and more, your communications play a crucial part in the day to day operation.Whether you’re a single site or multi-site...

22/04
2014
Estate agents use call recording to improve customer service
Posted by Caroline Moore on 22/04 at 04:40 PM Education, On-premise telephone systems, Estate agents, Telephone systems,
swcomms estate agents call recording image

Estate agents need excellent customer service so the communications skills of frontline staff are crucial. Training is an intrinsic part of making sure those skills are honed to perfection. Call recording can prove an essential aid to improve staff training to ensure it is both...

22/04
2014
Joined-up communications for multi-site estate agents
Posted by Caroline Moore on 22/04 at 01:00 AM Videos and webinars, Healthcare, On-premise telephone systems, Unified communications, Estate agents, Telephone systems, Unified communications,

When the phone rings at an estate agent’s office, someone needs to pick it up. It could be a potential sale, instruction or viewing. But at times it can be difficult to make sure all calls are answered, let alone within 3 or 4 rings or whatever the company expectation is.Bradleys...

02/04
2014
Estate agents: Can your telephone system cope with the 24/7 society?
Posted by Caroline Moore on 02/04 at 11:12 AM Estate agencies, On-premise telephone systems, Unified communications, Estate agents,
swcomms estate agent blog post image

The way people look for a new home has changed in line with the world’s move towards a 24/7 society. While most estate agencies have embraced the online property platform revolution, others have gone one step further by making sure they are on the other end of a phone when potential...

02/04
2014
Can estate agents ever afford to miss a call?
Posted by Caroline Moore on 02/04 at 11:08 AM Estate agencies, On-premise telephone systems, Estate agents, Telephone systems,
swcomms estate agents blog post image

As the UK continues to recover from the recession, the property market has become active again with potential buyers showing more interest and estate agents receiving more instructions.This is certainly not the time for missing any incoming calls.An incoming call to an estate...