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05/12
2017
Law firms need to answer calls first time on D Day
Posted by Nick Pursglove on 05/12 at 10:00 AM Cloud-hosted telephone systems, Law firms,
Divorce Day phones

D Day or Divorce Day is one of the busiest times of the year for law firms as disgruntled spouses wait until the end of the Christmas and New Year period to initiate the separation process.The next D Day falls on Tuesday, January 2, 2018, and firms across the UK will standing by to...

27/06
2017
Law firm cyber-attack reveals serious vulnerabilities
Posted by Caroline Moore on 27/06 at 05:20 PM Data centre, Law firms, Security,
solicitor holding his head after being hacked

Today’s ransomware attack on global law firm DLA Piper illustrates just how vulnerable the legal sector is to cyber-crime and the immediate need for a review of data backup policies.DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the...

26/05
2017

Law firms often do not have the time or the in-house resource to research the communications and IT solutions that would best fit their needs. As an independent supplier, we can design a converged solution to alleviate the stress of dealing with multiple suppliers while benefiting...

15/05
2017
Why law firms need to protect themselves against cyber-crimes
Posted by Caroline Moore on 15/05 at 01:43 PM Law firms, Security,

Law firms pose an attractive prospect to hackers. The funds they handle and the client details they store make them ripe for ransom, trade and blackmail.This infographic summarises the daily risk and challenges law firms face and how they can help protect themselves against cyber...

05/05
2017
Law firms: If only you had more time….
Posted by James Hooker on 05/05 at 10:00 AM Legal, Unified communications, Law firms, Unified communications, Video conferencing,
SWComms video conferencing blog post image

Is video conferencing the answer to lawyers juggling the needs of several clients and multiple meetings?  You have several cases to deal with today and they are all in different locations. Time, as always, is of the essence. You could possibly defer a meeting or delegate someone...

10/02
2015
How does unified communications benefit the legal world?
Posted by Adam Williams on 10/02 at 01:52 PM Law firms, Unified communications,
Benefits of UC for solicitors and law firms image

Quality advice and competitive rates are an essential part of a lawyer’s remit but the way in which they communicate is equally important. It’s the efficient, innovative firms that win more new business as clients become increasingly concerned with responsiveness and lower costs....

11/09
2014
Law firms need low latency for efficient digital dictation
Posted by Caroline Moore on 11/09 at 01:44 PM Legal, Law firms,
swcomms blog post image

When was the last time you saw someone use a cassette recorder or MP3 player for dictation? These are becoming outdated modes for dictation with law firms leading the way by using digital dictation, such as BigHand. But this has not been an easy transition for some firms.Digital...

09/12
2013
IP telephone systems answer the needs of multi-site law firms
Posted by Caroline Moore on 09/12 at 12:00 AM Legal, On-premise telephone systems, Law firms,
SWComms blog post image

With client care at the forefront, law firms are always looking for ways to improve their customer service.Customer care comes in many forms, but for lawyers it often boils down to whether or not a client has been able to reach them when they need to.But this is not always easy...

06/08
2013
Communicating when on the move is key for solicitors
Posted by Caroline Moore on 06/08 at 03:56 PM Videos and webinars, Legal, Mobiles, Unified communications, Law firms, Unified communications,

A solicitor's life is not a sedentary one. As with any professional job role, there is an element of desk work but solicitors spend just as much time in client meetings or representing them in court.Law firms then face the challenge of ensuring their fee earners remain contactable...