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19/08
2013
Video conferencing
Posted by Caroline Moore on 19/08 at 11:21 AM Videos and webinars, Large enterprises, Unified communications, Video conferencing,

Gone are the days of stuttering pictures and conversations that are out of sync with the speaker’s lips.The combination of high definition picture quality and faster bandwidth has transformed video conferencing into an everyday, real-time tool that can replicate the intimacy of a...

19/08
2013
Protecting pupils from danger on the Internet
Posted by Caroline Moore on 19/08 at 11:08 AM Videos and webinars, Education, Education,

Managing Internet access can be an administrative nightmare for schools and colleges who wish to encourage their pupils to enjoy the benefits of the information it holds while trying to protecting them from malicious or inappropriate content.While most schools and colleges have...

19/08
2013
The pressures on data networks in schools and colleges
Posted by Caroline Moore on 19/08 at 08:36 AM Videos and webinars, Education, Data networks, Education,

In today’s IT-driven world, a fast, secure and reliable data network is vital for schools and colleges, where there is increasing pressure to embrace technology to streamline working practices and to prepare children for the world of technology that awaits them beyond...

12/08
2013
Why change your telephone system?
Posted by Caroline Moore on 12/08 at 04:53 PM Large enterprises, SMEs, On-premise telephone systems, Telephone systems,
SWComms blog post image

There are many reasons why a business would opt to change its telephone system, some more urgent than others. Whatever the reason, such a change requires some forethought and planning to achieve a seamless transfer.The most compelling reasons for a telephone system change or upgrade...

12/08
2013
Deploying an alternative network to support VoIP
Posted by Caroline Moore on 12/08 at 10:32 AM Data networks, On-premise telephone systems, Telephone systems,
SWComms VoIP blog post image

Should an IP audit reveal that a business’s existing network cannot support an IP telephone system and voice traffic (VoIP), the alternative would be to deploy a separate dedicated voice network.This can be achieved with an entirely separate physical network or by using virtual...

12/08
2013
Why is an IP audit important?
Posted by Caroline Moore on 12/08 at 10:25 AM Data networks, On-premise telephone systems, Telephone systems,
SWComms VoIP blog post image

Before installation of an IP telephone system onto a data network it is important to understand how the resulting voice (VoIP) traffic would affect it in terms of data transmission speeds and also whether it is capable of providing the necessary quality of service for the calls.It...

12/08
2013
To IP or not to IP…that is the question
Posted by Caroline Moore on 12/08 at 10:17 AM Data networks, On-premise telephone systems, Unified communications, Telephone systems, Unified communications,
SWComms IP telephony blog post image

As businesses look to reduce their communications overheads, many may turn towards IP telephony and IP telephone systems as a way of making savings.A converged voice and data network eliminates the costs of supporting and maintaining separate networks as well as offering significant...

06/08
2013
Communicating when on the move is key for solicitors
Posted by Caroline Moore on 06/08 at 03:56 PM Videos and webinars, Legal, Mobiles, Unified communications, Law firms, Unified communications,

A solicitor's life is not a sedentary one. As with any professional job role, there is an element of desk work but solicitors spend just as much time in client meetings or representing them in court.Law firms then face the challenge of ensuring their fee earners remain contactable...

24/07
2013
Other health centres have trusted us to provide their new telephone systems
Posted by Caroline Moore on 24/07 at 01:56 PM Healthcare, On-premise telephone systems, Healthcare,
SWComms healthcare blog post image

Replacing an existing telephone system can be confusing and time-consuming but the choice is made a lot easier when you can take a recommendation from someone you know.Health centres and GP surgeries, such as Luson Surgery, Cherrybrook Medical Centre, Parkside Family Practice,...

10/07
2013
Teamwork is the answer to dealing with the early morning rush for GP surgeries
Posted by Caroline Moore on 10/07 at 12:29 PM Images and graphics, Contact centre, Healthcare, Telephone systems,
SWComms healthcare blog post image

As patients watch the clock for 8am to appear, health centre receptionists across the UK take a collective deep breath as they anticipate the barrage of calls that will hit them just seconds later.Monday mornings are undoubtedly the worst with patients, who have been hanging on...

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