swcomms blog image

Latest Posts


Join our Mailing List

GPs and practice managers: Telephone triage and the need for call recording

This infographic illustrates how call recording is a necessary part of the telephone triage being adopted by GP surgeries in a bid to offer more flexible appointments to their patients.

Telephone triage has been heralded as one way GP surgeries can cope with appointments on a more flexible...

School web filtering – the old way vs the new way

Traditionally, not-for-profit organisations have supplied web filtering tools to the education sector at county council level.

However, these were not flexible enough to give IT and network managers the tools they wanted to manage their own access parameters.

They certainly did not have...

Just how does new web filtering in schools work – an example

We give schools an example of how a modern web filtering solution can make their day-to-day internet access so much easier therefore making teachers’ jobs more satisfying while also enhancing pupils’ learning.

Our short presentation above, which includes audio, reveals just how easy it is...

Infographic: Avoid festive telecoms fraud

All too often businesses become the victims of phone hackers and telecoms fraud at Christmas because management and staff alike use weak PINs to gain access to their voicemails.

Four 0s or 1-2-3-4 are very common as they are easy to remember. As are patterns like 1-3-7-9. Some people even...

Infographic: Is your hotel network optimised for a superior guest experience?

Guests expect to be able to use their mobile devices in the same way as they would at home and at work.

They also expect to use quality in-room TV services.

Meanwhile they expect your staff to be highly responsive to their needs.

Your data network could hold the key to providing the very...

Infographic: The cost of poor connectivity vs the benefits of leased line

In our latest infographic, we look at the difference leased lines can make to your business in comparison to the affect poor connectivity can inflict.

Any business that has suffered downtime or slow Internet speeds should be able to recognise some of our observations.

If you are interested...

Infographic: Six ways leased lines can save you money

In our latest infographic, we give you the low-down on the six ways Internet leased line can save your business money.

If you look over this and decide you want to know more, please do not hesitate to get in contact with us on 0800 054 6789 or email us here.

Infographic: How GP surgeries can deal with incoming calls

Busy mornings at GP surgeries can result in stressed out staff in reception trying to deal with incoming queries. 

This common scenario however can be helped with functions on a telephone system that allow the surgery to handle these calls in a more efficient manner. 

Our infographic below...

Infographic: Need to link offices?

Point to point wireless links or bridges are a reliable alternative to traditional fibre leased lines. They can link two locations when budget and timescale cannot accommodate the substantial dig costs and lead times needed to lay cable into the ground.

As long as near line of sight –...

Infographic: Can you afford not to back up to the cloud?

Backing up your data is crucial to prevent a data disaster. However, a huge number of businesses still have computers that aren't backed up, causing huge risk, which could be disastrously costly for the company.

With this in mind, we look at why your business should be backing up to the...

Page 1 of 4 pages  1 2 3 >  Last ›