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21/11
2017
Are GP surgeries internet connections robust enough for smartphone video consultations?
Posted by Colin Woods on 21/11 at 10:00 AM Data networks, Healthcare, Internet connectivity, IT services, Mobiles,
internet connections for video consultations

GPs in London are beginning a trial that allows patients to use their smartphone to book and attend appointments via video link. The service gives NHS patients the opportunity to benefit from the technology at their fingertips to improve their access to healthcare. Approximately 3.5...

17/11
2017
Could free Wi-Fi put your device at risk from hackers?
Posted by Ash Khagram on 17/11 at 10:00 AM Hospitality, Internet connectivity, Retail, Security, Wi-Fi,
free Wi-Fi put your device at risk

We are all used to having some form of connectivity to the internet through our PCs, smartphones, tablets, watches... even our kitchen items. Internet connectivity is an essential requirement similar to gas, electric and water, but what about the risks? A major flaw was recently...

14/11
2017
Avoid the impact of adverse seasonal weather with cloud-hosted telephony
Posted by Nick Pursglove on 14/11 at 10:00 AM Cloud services, Disaster recovery, SIP, Telephone systems,
Weather the storm image

Winter is on its way. The clocks have gone back, evenings are darker and the temperature has dropped. And what you can always predict for our UK weather is that it will be unpredictable.Having moved to the South West last year, I am all too aware of the devastation inclement weather...

10/11
2017
Is your security ready for GDPR?
Posted by Colin Woods on 10/11 at 10:00 AM Security,
GDPR security image

It seems that all we talk about now is GDPR.The legislation that comes into force in May next year is forcing organisations to look at the data they hold, who can access it and how they can secure it. The key is securing your “privileged information”. While as a business...

07/11
2017
How will Skype for your desktop benefit your business?
Posted by Ash Khagram on 07/11 at 10:00 AM Cloud services, Office 365,
Skype for desktop image
03/11
2017
Phone hackers strike and the customer pays – is that fair?
Posted by Rick Howard on 03/11 at 10:00 AM Dial through fraud, Security,
Telecoms hacker image

Fraud of any kind is usually a faceless crime in a digital age where criminals can hide behind computers in far-flung corners of the world, while the effect they have can be devastating.Dial-through fraud, phone fraud, PBX fraud and phreaking, and is one of the most lucrative scams...

02/11
2017
Make school budgets go further with cost-neutral solutions
Posted by Caroline Moore on 02/11 at 10:00 AM Cloud services, Education, SIP,
School budgets image

With around 4 in 10 parents being asked to contribute to school funds in England, Wales and Northern Ireland, any investment in IT and communications may seem a pipedream but often long-awaited and beneficial technological upgrades can be made on a cost-neutral basis.We regularly...

31/10
2017
Hackers work all year round
Posted by Ash Khagram on 31/10 at 10:00 AM Data centre, IT services, Security, Web filtering,
hackers working

During the summer of 2017, UK firms experienced 55,314 security breach attempts which equates to 600 cyber-attacks a day! The expectation was that the hackers would head off on their summer holidays at the same time as we did. Not this year. Cyber-attacks using remote desktop...

27/10
2017
Help IT managers find some extra time with a cloud phone system
Posted by Adam Williams on 27/10 at 10:00 AM Cloud services, Telephone systems, Unified communications,
Free up more time for your IT manager image

When we turn the clocks back this weekend, the UK will gain more light in the morning but that does not mean we will gain a precious extra hour of productivity every day as our work hours will remain the same. In any case, even one extra hour of time would not really help the...

23/10
2017
Vets like to share too
Posted by Caroline Moore on 23/10 at 10:00 AM Cloud services, Telephone systems, Vets,
Veterinary nurse using a cloud-hosted phone system image

If you are vet reading this, the news that practices across the UK are being bought up as part of larger commercial groups will not come as a surprise to you. At the last count, there were seven large providers of veterinary services with CVS leading the way as Britain’s largest...

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