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12/06
2013
Use your wireless network to expand your school telephone system
Posted by Caroline Moore on 12/06 at 03:40 PM Videos and webinars, Data networks, On-premise telephone systems, Education,

We all know communication is key in any business or organisation, including schools, colleges and universities.However, the challenge for the education sector is that most of its employees do not sit at a desk with a traditional telephone handset; they are standing in front of a...

11/06
2013
Let your school telephone system spread the word
Posted by Caroline Moore on 11/06 at 02:46 PM Videos and webinars, Education, On-premise telephone systems, Education,

A typical English summer - it’s been raining solidly for the last two weeks and after much practising in the school hall or on the playground, the rain is still falling on the day itself.The result? Sports day is cancelled.Apart from the disappointment shared by the school’s...

10/06
2013
No need to invest in text messaging services for schools
Posted by Caroline Moore on 10/06 at 02:13 PM Education, On-premise telephone systems, Education,
SWComms Automated attendant blog post image

The way parents communicate with schools and vice versa are changing all the time: a hand written note used to suffice to explain a child’s absence due to illness; a newsletter sent out every term used to cover all events; and a phone tree was used in the event of an emergency.The...

05/06
2013
Time is running out to book a summer holiday telephone system installation for schools
Posted by Caroline Moore on 05/06 at 10:32 AM Education, On-premise telephone systems, Education, Telephone systems,
SWComms education communication solutions blog post image

The summer holidays are popular with schools for obvious reasons, but they are also popular in terms of using the lengthy absence of pupils to get on-site jobs and infrastructure work completed.In line with this trend, the summer break is the most popular time for schools and...

30/05
2013
Alleviate the early morning jam on school telephone systems
Posted by Caroline Moore on 30/05 at 09:12 AM Education, On-premise telephone systems, Education, Telephone systems,
SWComms education communications blog post image

The stress put on school telephone systems and receptionist staff, trying to handle the early morning call rush, is a well-known frustration in the school office but it is equally frustrating for parents or carers trying to call in.While there may well be calls that legitimately...

20/05
2013
SIP trunking: what are the top three benefits?
Posted by Caroline Moore on 20/05 at 10:29 AM Large enterprises, SMEs, Landlines and calls, SIP,
SWComms SIP trunking blog post image

SIP trunking is a cost-effective way of making calls over the Internet using leased lines and an IP-based telephone system to make business calls. Our latest blog and infographic details the three main benefits of SIP trunks to make it easier for businesses to make a decision on...

15/05
2013
What are SIP trunks? A simple explanation for businesses
Posted by Caroline Moore on 15/05 at 08:08 AM Large enterprises, SMEs, Landlines and calls, SIP,
SWComms SIP trunking blog post image

What are SIP trunks or what is SIP trunking are questions often asked by customers and prospects alike.It is a shame that a SIP trunk is not a tangible thing that you can just pick up and have a good look at, but the reality is that it is a language or protocol.Still confused?...

29/04
2013
Phreaking warnings need to be heeded
Posted by Caroline Moore on 29/04 at 10:26 AM Large enterprises, SMEs, Landlines and calls, On-premise telephone systems, Dial through fraud,
SWComms blog post image

Phreaking, toll or dial-through has been a hot topic of many emails, bill enclosures, website news stories and press releases sent out to our customers and prospects, but sometimes it takes a headline from a different source to make people sit up and take notice.A recent BBC Radio 4...

08/04
2013
Switching from your 0844 number need not be a headache for practice managers
Posted by Caroline Moore on 08/04 at 03:59 PM Healthcare, Landlines and calls, Healthcare, Landlines and calls,
SWComms healthcare blog post image

It seems the spectre of 0844 numbers is still an issue for some health centres despite Government measures brought out three years ago to ban practices from charging any more than the local rate.In short, the Government measures were brought in to stop health centres making money...

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