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How does unified communications benefit the legal world?

Quality advice and competitive rates are an essential part of a lawyer’s remit but the way in which they communicate is equally important. It’s the efficient, innovative firms that win more new business as clients become increasingly concerned with responsiveness and lower costs.  


Law firms need low latency for efficient digital dictation

When was the last time you saw someone use a cassette recorder or MP3 player for dictation? These are becoming outdated modes for dictation with law firms leading the way by using digital dictation, such as BigHand. But this has not been an easy transition for some firms.


IP telephone systems answer the needs of multi-site law firms

With client care at the forefront, law firms are always looking for ways to improve their customer service.

Customer care comes in many forms, but for lawyers it often boils down to whether or not a client has been able to reach them when they need to.

But this is not always easy due to...

If only law firms had more time….

Is video conferencing the answer to lawyers juggling the needs of several clients and multiple meetings?

You have several cases to deal with today and they are all in different locations.

Time, as always, is of the essence.

You could possibly defer a meeting or delegate someone else to...

Communicating when on the move is key for solicitors

A solicitor's life is not a sedentary one. As with any professional job role, there is an element of desk work but solicitors spend just as much time in client meetings or representing them in court.

Law firms then face the challenge of ensuring their fee earners remain contactable when...