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eBook: Five ways updating your telephone system drives business success

If you’re like many businesses, the only time you think about your phone system is when it’s not working.

But the ‘set it and forget it’ mindset can cost you in more ways than one. The way we work – and how a business interacts with its customers – has changed.

Has your business phone...

Do our children need to teach us how to use the internet?

Posted by Caroline Moore on 21/03 at 04:00 PM

Today’s report from the Lords Communications Committee on children and internet safety has been greeted with approval and scorn in equal measure with some commentators even suggesting that children should be teaching the Lords or their own parents how to use the internet.

These naysayers –...

Offsite and access – the key considerations for disaster recovery

During the 12 months from April 2015, there were eight key incidents that affected the UK causing power cuts, evacuations, delays and damage to key infrastructure. 

  • Storm Abigail affected power, ferry services and closed schools across the UK and Ireland 
  • Holborn fire caused evacuation...

Using artificial intelligence to keep our schoolchildren safe

With Facebook currently under fire after it failed to remove sexualised photographs of children from their site, keeping a check on what young people are viewing and posting online is firmly back in the news.

And this was just a week after the social media giant announced they were using...

Happy birthday to the internet

The internet recently celebrated its 28th birthday. It may not be a milestone anniversary but it has struck a chord with me as I have just started a new job that is dominated by connectivity products and I have never lived in a world where the internet did not exist.

As a 20-year-old, I...

The data needed to create an England player

As England Rugby head into the weekend with the Six Nations title already under their belts and back-to-back Grand Slams within their grasp, one of our very own South West-produced Jack Nowell will hoping his name appears on the team sheet.

The Exeter Chiefs winger has already contributed...

The big BT Openreach split: Is it a good thing?

At last, it has happened. BT has announced its planned official split from Openreach.

You can tell from my opening line that I am all for this move which has come about after prolonged pressure from the telecoms regulator Ofcom.

Openreach, which runs the UK's broadband infrastructure – all...

Real-life events throw spotlight on disaster recovery

Anyone who reads our blogs regularly will recognise a common thread around the topic of disaster recovery. But somehow warning people about protecting their business against potential disaster doesn’t always seem to take on real meaning. I mean, when was the last time you heard of a business...

Is your guest WiFi ready for the 2017 holiday season?

February half-term has been and gone which means the real holiday season is almost upon us.

If they have not done so already, many campsite, caravan sites, holiday parks and hotels will be using what’s left of the off-season to reflect on the success of the last year.

Was your guest WiFi...

Achieve excellent customer service with call recording

Excellent customer service and maximising the dialogue between you and your customer is crucial. Call recording is a tool that can be used to help you increase profitability. It is also deemed essential to protect businesses in a world where litigation is rife and to swiftly resolve...

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