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Need to link GP surgeries?

As more and more GP surgeries move to federations, localities or CCGs to help them find economies of scale and shared staff resources in the face of an ever increasing pressure to offer extended opening hours, we find we are being called upon to offer our advice on how to link two or more...

[Guide] On-premise vs hosted VoIP telephone systems

There is no “one-size fits all” approach to telecoms as the reality is that it is more a case of “what’s the best fit for you?”

Where one business would benefit from a hosted telephone solution, another may be best suited to on an on-premise platform.

Each business operates in a unique...

Two most common complaints about guest WiFi

Decent guest WiFi is critical to hotels in terms of providing excellent customer service, gaining decent reviews or even securing a room booking in the first place.

We take a look at the two most common complaints about guest WiFi and a give few tips on how you can address them:


Your phone system no longer meets your needs

The private branch exchange (PBX) telephone system has been at the heart of business communications for a long time; too long, in fact.

In a world of mobile working, rapid market changes, rising customer and employee expectations and increasing business collaboration, traditional phone...

Worried about network and cloud security?

The purpose of cloud is becoming more apparent each day with its ability to allow businesses to be more agile and flexible while providing additional resources when required and a raft of other benefits.

In the traditional sense, IT is something that has grown or has been adapted over a...

Initiate remote working for GP surgery staff

Doctors, practice managers and staff sometimes work from home either for convenience or because they cannot get into the surgery.

This arrangement tends to be more productive, but while their PCs and laptops can remotely work as part of the surgery, they need to use a home or mobile phone...

Scalable communications for multi-academy trusts and federations

Is your school joining a multi-academy trust or federation?

If the answer’s yes, you’ll need the best communications set-up to enhance productivity and share resources across all school sites.

On top of this, you’ll need a telephone system that is scalable and can grow with your trust or...

Infographic: Is your phone system holding you back or helping you fly?

The price you’re paying for your traditional phone system isn’t just made up of direct costs, such as equipment, maintenance and upgrades. You’re also paying hidden indirect costs – and these are the costs that are really damaging your profitability.

See our Infographic: Is your phone...

WiFi can provide value across the entire business

Your data network can now be handled by cloud technology – whether it’s a local area or wide area network.

Cisco Meraki cloud-managed access points (APs) provided by swcomms are monitored and managed on an easy-to-use dashboard suitable for companies of all sizes, but are particularly...

Any complaints about your hotel WiFI service this season?

Hotel guests rely on WiFi. There is no escaping that fact. It’s just as important as a comfortable bed and a hot shower.

If you Google “what are the best WiFi services for hotels”, there are a range of sites that pop up that allow guests to ascertain the quality of a hotel’s WiFi service...

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