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Five benefits of a hosted telephone system for schools

If you’re an academy or a school, there is no doubt that communications will be crucial to your day-to-day operations to make and receive calls from parents, teachers, suppliers, etc.

Hosted telephone systems are improving working environments of schools of all sizes across the UK.

With...

[Video] The end user benefits of a hosted telephone system

A cloud hosted telephone system is just another application on your network and the benefits to your business are numerous but there are plenty of advantages that can be gained by the end user too.

A hosted telephone system is easy to use with a whole host of features and functions that...

Do not put your duty of care at risk

A recent visit to a GP surgery reminded me why having a fully supported telephone system is critical.

This surgery had been struggling with an unsupported system. In other words, the telephone system had reached its end of life period, so neither the solution provider nor the manufacturer...

Academies: How hosted telephone systems can maximise your resources

As more schools federate and become academies, there is increasing pressure to harness resources more intelligently across the organisation.  

Traditionally, each school within a multi-school academy trust would have its own telephone system which leads to the following inefficiencies:

    ...

Agility is key to choosing your next telephone system

One of the definitions for agility is “the power of moving quickly and easily”. This is not a term that could be applied to the traditional telephone system.

The traditional telephone system, or PBX as it is known in the industry, is an on-site or on-premise solution. This was fine while...

Call queuing is favoured by GP surgeries

A busy morning at a GP surgery sees receptionists trying to manage a number of calls coming in all at the same time from a long list of patients. The last thing these probably poorly callers need is to be met by an engaged tone.

During this influx of calls, reception staff are also dealing...

[Video] The business benefits of a hosted telephone system

More and more applications moving to the cloud and voice is just another one of these.

Businesses are beginning to explore the opportunities and benefits provided by cloud hosted telephone systems.

The benefits that are most attractive include cost savings, disaster recovery option,...

Infographic: How GP surgeries can deal with incoming calls

Busy mornings at GP surgeries can result in stressed out staff in reception trying to deal with incoming queries. 

This common scenario however can be helped with functions on a telephone system that allow the surgery to handle these calls in a more efficient manner. 

Our infographic below...

[Video] Take an administrator tour around our hosted telephone system dashboard

When we visit our prospective customers, we like to offer supply as much information as possible so they can make excellent decisions on their business communications,

We often demonstrate our products, but in this short video, we can give you a preview tour of the dashboard that runs the...

Call recording – why it should matter to your business

Many businesses and organisations, whether they are in the financial, retail, legal, education or healthcare sectors, fundamentally rely on telephone systems as their major source of communication.

More and more of these are embracing and adopting the benefits that call recording delivers...

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