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Will you know when it’s time to switch to a cloud-hosted phone system?

Most businesses will eventually reach the point when they need to upgrade their telephone systems – both to keep customers happy and to stay ahead of their competition in their respective market.

Sometimes it’s obvious when it’s the right time to move – like when the finance director tells...

Video blog: My cloud based telephone system is providing poor service – what can I do?

Very often the issue won’t be the cloud telephone system that’s the problem but the connectivity you are running it on.

Broadband, which was designed for the domestic market, simply will not cut it. Your business needs better connectivity.

swcomms account manager Khaled El-Din explains...

Video blog: What businesses are suitable for cloud telephone systems?

“I have never seen a system so easy and intuitive to use on a day-to-day basis.”

swcomms’ key account manager Paul Marshall shares his thoughts on the benefits of cloud telephony and discusses what types of businesses are most suited to this service.

Cloud telephony - a solution for all businesses?

Cloud-hosted telephony is the perfect solution for businesses that want to move with the times by investing in a quality telephone system but do not want to incur significant capital outlay in the process.

But does it suit all businesses?

We believe a cloud-hosted IP telephone system can...

Schools are at risk from phone hacking

We have often issued warnings to businesses and public sector organisations about the threat of phone hacking or dial-through fraud, but we have never issued a specific warning to schools.

Until today....

I recently made contact with the bursar of Hillbourne Primary in Broadstone, Dorset...

Five solutions to your school’s telephony problems

If you’re a staff member at a busy school, you’ll understand the array of day-to-day demands and that there really isn’t much time to spare.

Consequently, your school’s telephone system needs to be the very best. As an organisation providing an important service to students, you’ll want...

Obsolete school telephone systems – let us spell out the risks

We recently asked one of our education case study subjects why they needed to replace their telephone system and how they came to find us. The answer, as is the case with too many of our new customers, was that their school telephone system had become obsolete and they could not fix it...

Give your school receptionist a better start to the day

The first hour of any school receptionist’s day is a fraught one. It is the first time parents, carers, teachers, suppliers and other interested parties can call into the schools – either in person or on the phone.

Put yourself in their position. They have to handle incoming calls as well...

Could blocking calls damage your business?

Want to be more competitive, productive and profitable? Every business wants that but many are missing out on learning more about the tools that can help them by continually blocking calls from new suppliers.

The company I work for relies on our business development team reaching...

Go global with unified communications

Many of our recent large enterprise telephone system deployments have included offices and branches outside of the UK. This throws up different challenges in terms of keeping in contact and working effectively with colleagues, clients and suppliers in other countries.

We have used a blend...

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