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Keeping the professional services sector professional
Posted by Russell Smith on 01/08 at 10:00 AM Data centre, Internet connectivity, Professional services, SIP, Telephone systems, Unified communications,
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Working within the professional services sector means your time is precious. Often you bill by the hour or half-hour or per email, report, etc. To be able to command these fees, your work has to be of a high standard but you also need to take care of your clients.Your prospective...

Are cyber-attacks a threat to SMEs?
Posted by Colin Woods on 28/07 at 10:00 AM Security,

Cyber-attacks and their perpetrators are constantly in the news as more high profile businesses and organisations are brought to their knees by a range of threats, such as ransomware and malware.The NHS, FedEx, Nissan and University College London are among the recent ransomware...

Bewildered by choice of VoIP telephone systems?
Posted by Caroline Moore on 25/07 at 10:00 AM Telephone systems,
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When you work in the telecoms industry, it becomes second nature to bandy about acronyms like PBX, VoIP, SIP, ISDN and PSTN, but that is not always helpful to people who just need to replace their telephone system and are not sure of their options.We have written a short guide in...

What is GDPR and why it matters to all businesses
Posted by Colin Woods on 21/07 at 10:00 AM Security,

As the deadline closes in on the EU’s General Data Protection Regulation (GDPR), Colin Woods explains why the law is being adopted and why all businesses need to take notice.With latest figures* revealing 71% of UK businesses are unaware of the fines they will incur if they do not...

Four ways SIP trunking brings cloud benefits to on-site telephone systems
Posted by Nick Pursglove on 18/07 at 10:00 AM SIP, Unified communications, ShoreTel,
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Cost effective, easy to set-up and quick to scale…if you’re already sold on the benefits of cloud communications solutions, but aren’t yet ready to make the big leap, SIP trunking might be just what you’re looking for.SIP trunking is a great way to gain cloud benefits while...

Can businesses patiently wait for full fibre?
Posted by Elaine Bellamy on 14/07 at 10:00 AM Internet connectivity,
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The Government has launched a New Digital Infrastructure Investment Fund, worth £1 billion, to pay for a full fibre broadband rollout across the country.The aim of the fund is to revolutionise Britain’s digital infrastructure, making internet access more reliable for businesses and...

How to mitigate the risk of ransomware
Posted by Matt Needs on 11/07 at 10:00 AM Data centre, Disaster recovery, Security,

Ransomware is all over the media at the moment to the extent that many people may think it's something new. In fact, ransomware has been around for a few years now, but it has just recently become universally known due to the recent high profile attacks which sadly affected many large...

Savings and growth: How one easy telecoms change can drive both
Posted by James Hooker on 07/07 at 10:00 AM SIP,

Business demands are constantly changing. Between employee fluctuation and seasonal changes, it’s hard to not overspend on telecoms. Analogue technology, known as PSTN, or digital ISDN lines require additional wiring and installation if you want to scale and can quickly put a hole in...

Secure business interactions with end-to-end encryption
Posted by Simon Dunstan on 04/07 at 10:00 AM Security, Unified communications, ShoreTel,
End to end encryption for UC image

With security such a high priority for businesses across the globe, a European Parliament committee has lent its weight to the trend by encouraging the use of online encryption for all digital communications to protect the privacy of its citizens.We are used to apps such as...

Talk, type and tell Office 365 everything with Dictate
Posted by Matt Gifford on 30/06 at 10:00 AM Office 365,
Office 365 banner

Microsoft Office 365 is constantly being updated to enhance its growing showcase of apps. The most recent app to come out of the Microsoft garage is Dictate. This new app follows in the footsteps of dictation applications that have been on the market for more than decade, but their...

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