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30/08
2016
Five benefits of a hosted telephone system for schools
Posted by Nick Pursglove on 30/08 at 10:00 AM Cloud-hosted telephone systems, Education, Telephone systems,
School hosted telephone systems image

If you’re an academy or a school, there is no doubt that communications will be crucial to your day-to-day operations to make and receive calls from parents, teachers, suppliers, etc.Hosted telephone systems are improving working environments of schools of all sizes across the...

26/08
2016
[Video] The end user benefits of a hosted telephone system
Posted by Adam Williams on 26/08 at 10:00 AM Videos and webinars, Cloud-hosted telephone systems, Telephone systems,

A cloud hosted telephone system is just another application on your network and the benefits to your business are numerous but there are plenty of advantages that can be gained by the end user too.A hosted telephone system is easy to use with a whole host of features and functions...

23/08
2016
Do not put your duty of care at risk
Posted by Andrew Beswick on 23/08 at 10:00 AM Healthcare, Telephone systems,
Stressed GP surgery practice manager

A recent visit to a GP surgery reminded me why having a fully supported telephone system is critical.This surgery had been struggling with an unsupported system. In other words, the telephone system had reached its end of life period, so neither the solution provider nor the...

16/08
2016
Academies: How hosted telephone systems can maximise your resources
Posted by Adam Williams on 16/08 at 08:25 AM Cloud-hosted telephone systems, Education, Telephone systems,
Multi academy trusts image

As more schools federate and become academies, there is increasing pressure to harness resources more intelligently across the organisation.  Traditionally, each school within a multi-school academy trust would have its own telephone system which leads to the following...

12/08
2016
Agility is key to choosing your next telephone system
Posted by Russell Smith on 12/08 at 10:00 AM Cloud-hosted telephone systems, Telephone systems,
Agile telephone system image

One of the definitions for agility is “the power of moving quickly and easily”. This is not a term that could be applied to the traditional telephone system.The traditional telephone system, or PBX as it is known in the industry, is an on-site or on-premise solution. This was fine...

09/08
2016
Call queuing is favoured by GP surgeries
Posted by Russell Smith on 09/08 at 10:00 AM Healthcare, On-premise telephone systems, Healthcare, Telephone systems,

A busy morning at a GP surgery sees receptionists trying to manage a number of calls coming in all at the same time from a long list of patients. The last thing these probably poorly callers need is to be met by an engaged tone.During this influx of calls, reception staff are also...

02/08
2016
[Video] The business benefits of a hosted telephone system
Posted by Adam Williams on 02/08 at 10:00 AM Videos and webinars, Cloud-hosted telephone systems, Telephone systems,

More and more applications moving to the cloud and voice is just another one of these.Businesses are beginning to explore the opportunities and benefits provided by cloud hosted telephone systems.The benefits that are most attractive include cost savings, disaster recovery option,...

29/07
2016
Infographic: How GP surgeries can deal with incoming calls
Posted by Sophie Down on 29/07 at 10:00 AM Images and graphics, Healthcare, Telephone systems,

Busy mornings at GP surgeries can result in stressed out staff in reception trying to deal with incoming queries. This common scenario however can be helped with functions on a telephone system that allow the surgery to handle these calls in a more efficient manner. Our...

19/07
2016
[Video] Take an administrator tour around our hosted telephone system dashboard
Posted by Nick Pursglove on 19/07 at 10:00 AM Videos and webinars, Cloud-hosted telephone systems, Telephone systems,

When we visit our prospective customers, we like to offer supply as much information as possible so they can make excellent decisions on their business communications,We often demonstrate our products, but in this short video, we can give you a preview tour of the dashboard that...

15/07
2016
Call recording – why it should matter to your business
Posted by Simon Dunstan on 15/07 at 10:00 AM Healthcare, Large enterprises, Legal, SMEs, Telephone systems,
Call recording image

Many businesses and organisations, whether they are in the financial, retail, legal, education or healthcare sectors, fundamentally rely on telephone systems as their major source of communication.More and more of these are embracing and adopting the benefits that call recording...

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