Anyone who reads our blogs regularly will recognise a common thread around the topic of disaster recovery. But somehow warning people about protecting their business against potential disaster doesn’t always seem to take on real meaning. I mean, when was the last time you heard of a business that suffered a flood or fire?
Well, unfortunately for two Exeter businesses, fire was a very real reality in recent months. First, we saw the historic Royal Clarence Hotel destroyed, and neighbouring businesses, the Well House Tavern and Castle Fine Art Gallery also damaged.
Then just last week, 100 firefighters were called in to tackle a blaze at Devon Contract Waste. The fire has left the building a burnt-out wreck and demolition is set to be carried out.
Serviced office space
Devon Contract Waste was a customer of ours and we were able to help get their office staff back up and running the very next day by providing serviced office space on the same business park as their site. We redirected their phone lines to their temporary accommodation and also provided computer hardware and an internet connection. As disaster recovery experts that happened to have availability within their serviced offices, we were in a position to help and were happy to do so. However, it does beg the question what would have happened if that had not been the case?
Some of our customers have invested in a plan of action should the unthinkable happen. Several have reserved serviced office space that they can just move into in the event of a disaster. These offices are already linked to our data centre, where their business data is stored, so they gain access to it almost immediately.
Disaster recovery plan
This is a fairly extreme disaster recovery plan, and is only usually taken up by businesses that have to meet strict compliance guidelines. However, it does highlight the benefit of storing your data, CRM, operating systems, etc. in an off-site location so if anything happens to your primary site, you can access your data from elsewhere, such as a branch office or home.
At the very least, businesses should store a copy of their data in an offsite location.
The financial consequences of a fire or flood are serious but it is exacerbated by not being able to trade or operate as usual in the aftermath. While a core team takes care of coping with the disaster, the rest of your staff can carry on running your business.
Disasters do happen. Will you be prepared?
If you need our advice, do not hesitate to get in touch.