I talk to many IT directors and managers, all trying to manage the compatibility and licensing of multiple versions of Microsoft Office and most of them tell me that this painful process is the main reason why they would move to the cloud version of this suite of applications.
Budget conscious IT departments tend to update Office licences in a considered and cautious manner to ensure they do not waste money renewing licences too soon, just for convenience sake. However, the hassle of trying to make sure every employee’s documents, be they in Word, Excel, Access, PowerPoint, etc are compatible with each other is a pain.
Alleviate Office licence management
Office 365 alleviates that pain by automatically renewing all users at the end of each licence term and constantly updating all their applications so everyone is on the same versions. Tell any IT manager this and watch their eyes light up!
While these are all things you can get from Microsoft directly; the real benefits come from using a Microsoft Cloud Solutions Provider (CSP). You get the same fantastic products at no extra cost, but a hands-on service and support level that Microsoft simply cannot match. Businesses that need exceptional customer service and technical support will seek out a CSP.
Migration and ongoing support
Office 365 is robust, secure and reliable enough to give your IT team a break from these everyday concerns. Furthermore, companies like swcomms offer a migration service to alleviate any stress of moving data from your existing platform to the cloud version. We also provide an ongoing support service to again take some of the burden of day-to-day administration and support away from the IT team.
That said IT generally wants to know exactly what’s going on. Office 365 administrators have an unprecedented level of control of the IT environment whereby they can have visibility of the entire suite of applications, so they can have confidence in its security and reliability and leave the support to a third party,
Mobile device management
They can also benefit from the mobile device management (MDM) InTune system which was added to the suite last year. Depending on the version you purchase, IT departments can use this and the Exchange Online functionality to set device-level PIN-locks, detect jailbreak devices and remotely wipe lost or stolen devices and to operate an effective bring your own device (BYOD) policy.
In my opinion, the constant additions and upgrades, such as the rollout of MDM, illustrates the key benefit of a cloud service. Office 365 is constantly being updated to offer better functionality and improved security.
If you want to generate a smile from your IT director or manager, then Office 365 is a good place to start. If you need further advice, please do not hesitate to contact my colleague Laurie Coleman on 0808 1642 365 or email him here.