Business telephone systems

People using business telephone systems

We help businesses replace telephone systems that are no longer sufficient for their needs or who are struggling with a system that is obsolete or entering its end of life period.

There are plenty of businesses happily using out-of-date telephone systems, but that is shattered when their obsolete telephone systems fail as the best they can hope for is that someone can patch it up somehow or they can find a fix on Internet technical forums.

Often the only answer is to invest in a new telephone system. And while businesses are waiting for a best endeavours fix or a new system to be installed, their customers will be struggling to make contact with them via the phone. The cost of the lost business alone should be a red flag warning in the argument against holding onto an obsolete telephone system.

We advise IT, networks and telecoms managers to make regular audits of their telephone systems to make sure they still meet their needs.

With more than 30 years’ experience in designing, installing and supporting business telephone systems, we know we can not only provide up-to-date replacement solutions, but also improve and streamline a business’s everyday working practices while cutting costs.

Our flexible, scalable business telephone solutions cater for companies of any size from small to medium businesses through to multi-site large enterprises with up to 10,000 extensions.

While we deploy and support telephone systems for a range of sectors and industries, we are particularly strong in health and education with numerous solutions delivered to schools, colleges and universities, GP surgeries and hospitals. Our solutions can also be found in businesses in the retail, legal, manufacturing, finance, insurance, leisure, tourism and real estate sectors amongst others.

Our success lies in our ability to listen to the requirements of each business type and to design solutions that suit their specific needs.

We supply VoIP, digital and cloud telephone systems from trusted manufacturers – ShoreTel, Alcatel-Lucent Enterprise, Toshiba and Gamma. This gives us a wide enough choice to tailor the solution to the need rather than shoehorning a system and its features and functions into every setting, no matter what the requirements are.

We understand that the decision to upgrade, replace or relocate a telephone system or even an entire communications network serving multiple sites can be a worrying one, but our account managers, backed by a strong team of pre-sales experts, aim to alleviate that stress with strong technical know-how and commercial awareness to provide sensible, budget-meeting advice with the need for future capacity and applications kept very much in mind.

We also ensure any relocation or new installations are carried out seamlessly, with the help of our PRINCE2-cartified project managers and highly skilled engineers.