Telephone systems for small to medium businesses
We appreciate that if you're like most small or medium enterprise owners, figuring out how to reduce the cost of doing business and increasing margins are always at the top of your agenda. Have you considered what an efficient telephone system can do for you as part of the process?
No business is too small to benefit from one our business solutions and our experts will take the time to advise you on the best solution to meet your specific requirements and to give you the opportunity to consolidate all your communications services from a single, reliable supplier.
We are partnered with four telephone system manufacturers to ensure we provide the right solution for your business whether you want to take advantage of the benefits of digital, VoIP or cloud telephony or simply want to invest in more flexible and mobile ways of working to improve your customer service and business productivity.
Small to medium businesses can enjoy an abundance of features, such as voicemail, automated attendant, conference calling, company directories and music on hold to help you grow and scale your operations, generate immediate savings and improve customer service.
It's about making all aspects of your business work together to ensure your customers receive the best possible experience. A solution that interconnects your people and your communications network can free you to focus on growing your business. A modern telephone system will:
- Ensure customer satisfaction with a professional welcome and intelligent call routing
- Improve employee collaboration to quickly address customer issues
- Increase productivity through improved mobility
- Manage expenditures to suit your budget and your organisational structure
By gaining these benefits and cutting costs, your profits should increase. A win-win-win scenario!
We work with organisations of all types, including schools, GP surgeries and charities, plus businesses in the retail, legal, manufacturing, finance, insurance, leisure, tourism and real estate sectors.
We can also consolidate your communications bills, including your mobiles, smartphones and tablets, with our lines and minutes service to provide a cost-effective service with a UK-based single point of contact for all billing and fault queries, with business critical fraud monitoring and business continuity options provided.
In addition, we design, install and maintain fixed and wireless data solutions covering both local area and wide area networks. These data networks can comprise wireless access points and microwave solutions for wireless connectivity together with traditional leased line and broadband connections.
Our engineers have extensive experience enabling us to design the most cost-effective, scalable and resilient network to suit your needs.
Our own purpose-built data centre in Exeter offers a whole range of services for small and medium businesses including co-location and managed server hosting, data backup, flexible Internet bandwidth, cloud and endpoint security and disaster recovery solutions.