Data Centre facilities list
South West Communications Group’s Data Centre, located in Exeter, offers a highly resilient infrastructure with no single point of failure. It is built to leading-edge standards to provide the best in class for security, environment, power, fire prevention and network connectivity.
Public access is strictly forbidden and is only allowed within common areas under strict security conditions. All entrances and common areas are monitored 24/7/365 via closed circuit cameras.
These are the technical facilities it offers to South West Communications Group’s business clients:-
Connectivity -
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Direct fibre connections from six telecommunications providers
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Fibre and copper connections from two separate BT exchanges
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Multiple Internet peering circuits
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Each Internet peering circuit is provided by a different telecommunications provider to gain maximum separation and resilience
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Diversely routed Internet circuits
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Direct connections to Internet backbone in Telehouse and Harbour Exchange, Docklands, London in and MaNAP in Manchester
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Circuits delivered over resilient circuits
Best of breed Cisco Infrastructure -
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All components are duplicated
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No single point of failure
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Standards based infrastructure
Firewall protection -
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Redundant firewall protection is available to restrict unwanted access to servers
Data Centre cabinets -
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Space for 120 cabinets in phase one
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Phase two’s capacity is for 240 cabinets
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Each cabinet has 40u of useable space
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Rack space can be spread across multiple cabinets
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Cabinets are 600mm wide and 1,000mm deep
Fire protection -
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Each cabinet has an individual fire detection system
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Sniffer system used to detect particles given off when components heat up to prevent fires from starting
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If particles are detected, the power to that cabinet is automatically turned off
Resilient power supply -
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Each cabinet can be individually fused from 10amps to 32amps
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Cabinets are spread across all three electrical phases
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Servers spread across cabinets provides more power resilience at no extra cost
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UPS supports all Data Centre equipment
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N + 2 UPS system (4 x UPSs) for resilience
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Standby power generator
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Two power feeds into the building from two separate sub stations
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Totally self-sufficient if mains should fail for any length of time
Restricted access -
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Multiple restricted secure areas
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Card swipe entry systems
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Electronic CCTV surveillance inside and outside of the Data Centre
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Customers are not allowed in the Data Centre cabinet area
Workshop area -
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Provided for customers’ use, which can be used to upgrade server equipment
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Unique customer login facility for access to all servers via a KVM service
Managed servers -
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IBM, HP and Dell servers are supplied
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Rental of Internet bandwidth connected to server equipment via a 100BaseT or 1000BaseT connection
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Rental of electrical power (measured in amps)
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Virtualization to allow customers to run multiple operating systems on a single piece of hardware
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Optional storeiP disk to disk backup or tape backup
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24-hour monitoring
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24-hour support of server hardware and operating system (Microsoft Windows)
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Managed firewall support
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Managed switch support
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Managed SAN support
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Remote hands available
Co-located servers -
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Rental of Data Centre rack space
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Rental of Internet bandwidth connected to server equipment via a 100BaseT or 1000BaseT connection
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Rental of electrical power (measured in amps)
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Optional storeiP disk to disk backup
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24-hour monitoring
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Optional managed firewall support
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Remote hands available
ISP facilities -
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ADSL Max Internet access of up to 20Mbps download and 832Kbps upload
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Leased line Internet access of between 64Kbp and 1Gbps
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Supply of managed routers and firewalls at customer sites
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Email services
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Email anti-virus, anti-spam and image control scanning services
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Shared web space
Internet bandwidth -
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Available from 256Kbps to 500Mbps
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No data transfer charge per month
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Bandwidth can be constantly utilised at full capacity without additional charges
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Bandwidth can burst above its set level
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Percentile bursting rates are applied so customers are not charged for the top 5% of spikes
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Browser based bandwidth utilisation statistics provided to customers
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The Data Centre’s multiple Internet connections ensure that your websites are always available
storeiP online offsite data backup service -
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Support for Microsoft, Linux and Apple Mac operating systems as well as servers, desktop PCs and laptops
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Data is backed up within the Data Centre or to a remote location via the Internet
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Data is securely encrypted using latest encryption techniques
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Available in 5GB increments – no upper limit on disk space
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Automatic daily backups – no limit to the number of backups each day
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User-friendly graphical user interface (GUI)
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Quick and easy restore feature
Off-site data backup solution
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