The background
South West Communications Group provides the Society of Saint Francis with a wireless broadband solution.
The Society of Saint Francis is a community of brothers who live under vows of poverty, chastity and obedience, following Christ in the way of St Francis of Assisi. The society has 4 ministries in Northumberland, Dorset, Worcestershire and Compton Durville in Somerset.
The challenge
The Somerset ministry of the Society inhabits a beautiful community site in Compton Durville that includes several buildings of varied ages. As well as housing the brothers that live there, the community is also open to day visitors and residential guests seeking peace and solitude.
The Society first became a South West Communications Group client in 2000 with the installation of an Alcatel-Lucent 4200 telephone system to serve its 44 extensions. This has been supported by South West Communications Group ever since and has subsequently been upgraded to the second generation OmniPCX Office system.
Further conversations with the brothers uncovered a need for wireless broadband provision to serve a number of the buildings on site in order to cope with its growing IT needs for which its existing dial-up solution was proving inadequate. As a total communications provider, South West Communications Group was well- placed to offer a comprehensive solution. The Society also took advantage of their Lines & Minutes service to save money on its call costs and to enjoy the convenience a single vendor communications solution.
The solution
South West Communications Group provided the Society of Saint Francis with a lines, minutes and wireless broadband solution that provided the following:
- High-speed business broadband service
- Up to 8Mb download and 832kbps upload speeds
- High quality meshed wireless access points
- 20Mb of shared web space and 10 email addresses, each with 50Mb capacity
- Lines & minutes service generating immediate cost savings
- Consolidated billing from a single service provider
- Specialist helpdesk assistance
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