Case studies - telephone systems

  • Animal

    South West Communications Group becomes Animal’s strategic communications partner providing a cost-effective, leading-edge telephone system, and data and Internet infrastructure solution for its Poole headquarters and high street retail outlets, including the management of more than 300 lines and broadband circuits.

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  • Axminster Tool Centre

    South West Communications Group provides Devon-based Axminster Tool Centre with a multi-faceted business communications solution that includes the use of a range of technologies including SIP trunks, data backup and an ever-expanding wide area network.

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  • Bowhill Primary School

    South West Communications Group updates Bowhill Primary School in Exeter, Devon, with a new telephone system that relieves the workload of its frontline staff.

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  • Canford Heath Group Practice

    South West Communications Group updates Dorset-based Canford Heath Group Practice’s dual-site telephone and data system to benefit both staff and patients.

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  • Central Sussex College

    South West Communications Group helps Central Sussex College consolidate their mix of communications systems into one efficient, cost-effective network.

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  • Channel View Medical Practice

    South West Communications Group helps Channel View Medical Practice, based at Teignmouth, Chudleigh and Bishopsteignton in Devon, exceed national standards by making it easier for patients to contact its busy practices.

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  • Cheltenham Ladies' College

    South West Communications Group provides Cheltenham Ladies’ College with a scalable IP telephony solution that delivers improved day-to-day functionality and crucial reliability and resilience.

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  • Christ the King Catholic Primary School

    South West Communications Group provides Christ the King Catholic Primary School, in Bournemouth, with a new telephone system in record time.

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  • City & Hackney NHS Primary Care Trust

    South West Communications Group provides City & Hackney NHS Primary Care Trust (PCT) with a truly flexible and scalable telephone system that could be integrated into its existing network.

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  • Devon Partnership NHS Trust

    South West Communications Group provides Devon Partnership NHS Trust, based in Exeter, Devon, with a modern, streamlined telephone system that created immediate cost savings.

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  • Devon Primary Care Trust

    South West Communications Group provides Devon Primary Care Trust, based in Exeter, Devon, with a unified voice and data system that has the flexibility to encompass its multi-site organisational structure and the growing NHS trend towards remote workers.

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  • Dorothy House Hospice Care

    South West Communications Group provides Dorothy House Hospice Care in Wiltshire with a converged, turn-key solution that is viewed as a technology blueprint for hospices and care homes of the future.

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  • Five Lanes CE VC Primary School

    South West Communications Group provides Five Lanes Primary CE VC Primary School near Devizes, Wiltshire, with a telephone system that efficiently and cost-effectively linked its 2 sites.

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  • Fremington Community Primary & Nursery School

    South West Communications Group provides Fremington Community Primary & Nursery School in Barnstaple, Devon, with a modern telephone system that did not put a strain on its budget.

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  • Hill Barton Surgery

    South West Communications Group provides Hill Barton Surgery in Exeter, Devon, with an efficient telephone system and cost-effective line rental and call charges, coupled with an established local support network.

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  • Japan Airlines

    South West Communications Group helps Japan Airlines seamlessly move its London contact centre across the city.

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  • Kings' School

    South West Communications Group provides Kings’ School in Winchester, Hampshire, with a consolidated telephone system that befits a large, busy and forward-thinking educational establishment.

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  • Luson Surgery

    South West Communications Group helps Luson Surgery in Wellington, Somerset, handle its high volumes of calls from patients in a more efficient and stress-free manner.

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  • National Star College

    South West Communications Group provides National Star College in Ullenwood near Cheltenham, Glouestershire, with an extended cost-effective and flexible telephony solution that could cope with its redevelopment programme and reuse much of its existing equipment.

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  • Newquay Health Centre

    South West Communications Group helps Newquay Health Centre in Cornwall handle high volumes of calls from the 15,000-plus patients it serves.

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  • NHS Wales Business Service Centre

    South West Communications Group deploys a multisite Alcatel-Lucent OmniPCX Enterprise telephony network supporting 2,000 users for the NHS Wales Business Service Centre.

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  • North Bristol NHS Trust

    South West Communications Group helps bring cutting edge communications technology to North Bristol NHS Trust and supports its dedication to becoming the first digital Trust in the UK.

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  • Norton Hill School

    South West Communications Group provides Norton Hill School in Midsomer Norton, Somerset, with a flexible and cost-effective IP telephone system using its existing data local area network to ensure it remains at the forefront of communications technology.

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  • Peter Symonds College

    South West Communications Group provides Peter Symonds College in Winchester, Hampshire, with a flexible and efficient telephone system that saves it money year on year.

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  • Pinhoe & Broadclyst Medical Practice

    South West Communications Group streamlines the way Pinhoe & Broadclyst Medical Practice in Exeter, Devon handles its calls at peak times.

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  • Poole High School

    South West Communications Group provides Poole High School with a new telephone system and digital lines to cope with its house-led organisational structure, along with significant savings on its telecommunications bills.

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  • Sandy Park Stadium & Conference Centre

    South West Communications Group provides Sandy Park in Exeter, Devon, with a state-of-the art wireless, hosted communications system.

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  • South West Highways

    South West Communications Group helps South West Highways link its Devon-based 10 satellite sites and a team of home workers to create an efficient and cost-effective centralised IP telephone network solution.

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  • St Kew Community Primary School

    South West Communications Group provides St Kew Community Primary School hear Bodmin, Cornwall, with a reliable telephony solution that makes life easier for teachers, staff and parents alike.

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  • St Leonard’s Practice

    South West Communications Group helps an Exeter surgery make use of its automated appointment booking system by upgrading its existing telephone system.

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  • St Minver School

    South West Communications Group provides St Minver School near Wadebridge, Cornwall, with a modern, reliable telephony solution.

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  • Stowe School

    South West Communications Group provides Stowe School in Buckinghamshire with a state-of-the-art cost-effective and environmentally-friendly telephone system that could run on its existing local area network.

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  • Stuart Road Primary School

    South West Communications Group provides Stuart Road Primary School in Plymouth, Devon, with a new telephone system to replace its obsolete predecessor.

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  • Swansea University

    South West Communications Group develops a full telephone solution complete with contact centre functionality to meet the varied needs of Swansea University and its Welsh Video Network.

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  • The Blackdown Healthy Living Centre

    South West Communications Group provides a complete voice and data solution to accommodate a new multi-tenanted healthcare centre in Hemyock, Cullompton, Devon, that needed to meet a definitive budget.

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  • The Burgate School & Sixth Form Centre


    South West Communications Group draws on a decade-long relationship to provide the Burgate School & Sixth Form Centre in Fordingham, Hampshire, with an efficient, modern, cost-effective telephony solution that is primed for the future but still retains the school’s personal service.

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  • The Donkey Sanctuary

    South West Communications Group provides The Donkey Sanctuary in Sidmouth, Devon, with a strategic long-term partnership for all its communications needs following the initial installation of a telephone system in 1999.

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  • University of Plymouth Medical Centre

    South West Communications Group’s project management team and experienced engineers efficiently deliver a future-proof telephone system for the University of Plymouth Medical Centre in Devon specifically suited to its busy, dual-team practice.

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  • University of the West of England

    South West Communications Group provides the University of the West of England in Bristol with a state-of-the-art voice and data solution that cost-effectively enhances its service to its students and improves staff productivity.

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  • Velindre NHS Trust


    South West Communications Group provides Velindre NHS Trust in Cardiff, south Wales, with a flexible telephony and data system to suit its variety of healthcare services and the staff that deliver them.

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  • Vinney Green Secure Unit

    South West Communications Group provides Vinney Secure Unit in South Gloucestershire with a telephone system its staff could rely on together with cost-savings of £18,000 to £20,000.

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  • Westlea Housing

    South West Communication Group provides Westlea Housing, based in Chippenham, Wiltshire, with a unified voice and data solution that cost-effectively and efficiently links its entire workforce.

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