Remote & home working
More and more businesses these days have a distributed workforce located across a number of locations. Regardless of whether employees are working at a head office, in a branch office, on the move or from home, they all have the same communications requirements. They need to communicate seamlessly with customers, business partners and colleagues in different locations accessing voice, email and fax messages, corporate directories and back office applications as quickly and efficiently as if they were working in head office.
IP telephony enables anyone working away from the office to connect to their corporate network via an IP connection. This could be via a number of connectivity methods including ADSL/SDSL, leased lines, WiFi and IP VPNs.
The most appropriate access method will depend upon a number of factors including the required voice quality, bandwidth demand, number of home workers, costs and the volume and type of usage. As an internet/managed service provider, South West Communications Group is well positioned to advise on the most appropriate methods of connectivity and the advantages and limitations of each.
In terms of the end user, we are able to offer both IP feature phones and softphone options dependent on end user requirements together with the necessary routing equipment.
