Mitel has joined forces with ShoreTel to become the second largest provider of unified communications products, cloud services and IP phone systems powering today’s always-on workforce. Their flexible communications solutions eliminate complexity, reduce costs and improve productivity for businesses the world over.
Already recognised for premier cloud services and industry-leading customer experience and support, ShoreTel’s innovative application integrations, collaboration tools, mobility, phones and contact centre applications enable people to communicate and collaborate securely no matter the time, place or device, with minimal demand on IT teams.
Founded in 1996, ShoreTel has established a reputation for eliminating complexity and driving innovation. They grew both organically and through acquisition to embrace new communications technology, culminating in the launch of ShoreTel Connect, a single solution that delivers a unified communications experience via cloud, on-premise or hybrid systems, before being purchased by Mitel.
The merger of the two companies will help swcomms deliver our cloud UC strategy as we will be working with what will be the second-largest business in the unified communications as a service (UCaaS) segment. Mitel have the scale and technical capability to develop the ShoreTel product and swcomms will take advantage of this investment as one of ShoreTel's largest UK partners.
Customers are moving to the cloud at a rapid pace. The combination of Mitel and ShoreTel creates a new market leader with a differentiated strategy and solution. There is a clear migration path so that our customers will not be left behind or have to abandon what they already have to cloud-enable their organisation.
Circle of Excellence
We have worked with ShoreTel to design, deploy and support award-winning solutions to a cross-section of industries including education, retail, estate agents, manufacturing and many others. We are a ShoreTel Gold Partner and have been named among their worldwide elite Circle of Excellence partners.
For more information on Mitel/ShoreTel products, please do not hesitate to contact us.