M0a53caae6bb4e99ba7365a0fb313e2ccdM1a53caae6bb4e99ba7365a0fb313e2ccd M2a53caae6bb4e99ba7365a0fb313e2ccd

Boundaries Surgery

Boundaries Surgery benefits from a cloud-hosted telephone system from swcomms to provide a...

5 Common concerns about moving to SIP

When first considering a new technology for your business, there are any number of variables you need...

6 Myths of switching telephone systems

The importance of the phone system is often overlooked when expanding your business. It is your...

Canford Heath Group Practice

swcomms updates Canford Heath Group Practice’s dual-site telephone and data system to benefit both...

Care Home Properties

Care Home Properties in Cornwall and Devon benefit from an IP-ready telephone system solution to link...

Channel View Medical Practice

swcomms helps Channel View exceed national standards by making it easier for patients to contact their...

Cherrybrook Medical Centre

swcomms helps Paignton-based Cherrybook Medical Centre answer patients’ calls more efficiently at busy...

Choosing the right cloud communications solution

Enabling greater flexibility and productivity without the need for large capital investment, the...

Dealing with the early morning rush

As patients watch the clock for 8am to appear, health centre receptionists across the UK take a...

Devon Doctors

swcomms ensures Devon Doctors are still able to run its out-of-hours service despite a major service...

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GPs and practice managers: Telephone triage and the need for call recording

This infographic illustrates how call recording is a necessary part of the telephone triage being...

Call queuing is favoured by GP surgeries

A busy morning at a GP surgery sees receptionists trying to manage a number of calls coming in all at...

Infographic: How GP surgeries can deal with incoming calls

Busy mornings at GP surgeries can result in stressed out staff in reception trying to deal...

Call recording – why it should matter to your business

Many businesses and organisations, whether they are in the financial, retail, legal, education or...

Webinar recording for GP surgeries: Using telephony technology to cope with 2014’s challenges

In this recording of this free webinar designed specifically for GP surgery practice managers and/or...

My GP surgery telephone system is 5 years old. So what?

If it’s not broke, don’t fix it.

A well-worn phrase often bandied around but can organisations like...

Joined-up communications for multi-site estate agents

When the phone rings at an estate agent’s office, someone needs to pick it up. It could be a potential...

Queue incoming calls to GP surgeries to reduce patient and staff stress

Queuing can be healthy! Not a phrase you hear very often but it is true when applied to the call...

Practice managers: help ease call traffic with your own DDI

GP surgery practice managers can help ease call traffic at busiest times of the day by making...

Cultural shift beckons for GP surgeries

GP surgeries are facing a cultural shift as Government plans for extended hours begin to be...

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