Unified messaging

Unified Messaging Image

Messages in the workplace arrive in multiple ways via desktop/mobile voicemail, email, SMS, video messages and fax.

However they arrive, good business practice deems we need to respond to these as quickly as possible.

Unified messaging allows all these message types to be collated in a universal inbox that can then be retrieved by a variety of devices.

For instance, voicemails can be saved as emails with sound attachments, with the same process applied to video, SMS and fax messages.

This means you will only need one place to check for messages, using your PC, smartphone, laptop or tablet, which means messages should never be overlooked.

Once retrieved, these messages can be shared, forwarded or managed in the most convenient or effective way to streamline your everyday working practices and to boost productivity.