Voice

SWComms business telephone systems image
 

We provide complete voice packages to suit businesses of all types and sizes. Not only can we design a telephony solution to meet your needs, we can also provide all your fixed and mobile lines and call charges as a single supplier of all your business communications needs.

Our choice of telephony and unified communications solutions – manufactured by Alcatel-Lucent, ShoreTel and Toshiba – include digital, hybrid and IP systems as well as hosted telephony solutions in the cloud or from our own Exeter-based data centre.

All our solutions are designed to include the functionality your business requires providing a bespoke solution that will enhance your business communications.

Multi-media contact centres, including web and email integration, along with PCI compliant call recording capabilities can be integrated to maintain excellent customer service standards and to facilitate efficient staff training using real examples of conversations, while also adhering to regulatory requirements.

With unified communications solutions, voice is just one aspect of the full package. Unified and instant messaging, user presence, audio and video conferencing, home and mobile working all offer business class communications to meet the needs of flexible workforces who want to work anytime, anyplace, anywhere to again improve customer satisfaction and to increase productivity.

Our voice solutions are suitable for small and medium companies, as well as multi-site enterprises with up to 10,000 extensions, as are our lines and minutes services. We can provide PSTN, ISDN and SIP lines, plus a range of highly cost-effective call packages to suit all.

We also offer bespoke mobile connectivity solutions that reflect the diversity of business needs and supply a range of devices. As a mobile virtual network operator (MVNO), we have full responsibility for all aspects of customer service, billing and operational aspects, such as number porting.

swcomms has all your business voice communications covered.

Email us today for more information.