Career opportunities
swcomms has recently joined forced with Focus Group to embark on a rapid growth journey. We are looking for new people to join us with exciting career opportunities below for sales and technical specialists. Find out more about us here: Why work for swcomms?
Customer Trainer
We are looking for an enthusiastic friendly customer focused person to deliver training on our portfolio of communication solutions. The right candidate will have the confidence to present to groups of customers and in one on one scenarios. They will have the ability to adapt training methods to meet all levels of ability. Previous experience is not essential but would be helpful.
The ideal candidate for this role must have:
- Great organisational and time management skills
- Ability to manage varied workload
- Good administration ability
- Flexibility
- Ability to travel and stay away from home
- Good working IT knowledge
- Excellent communication skills
- Previous experience in customer facing role
- Full UK driving licence
swcomms has been established for 35 years and is the largest independent communications company in the South West. In addition to our head office we have 3 further offices within the Exeter area. The company has grown its business based on excellent customer service underpinned with unparalleled levels of technical knowledge and experience aligned with the right products and partners.
Project Coordinator
swcomms is looking for a hard-working and self-driven Project Coordinator with experience in delivering communications solutions. This position requires the ability to problem solve, multitask, and communicate well with customers and colleagues.
On the job training will be provided and responsibilities will include:
- Assuming responsibility for the management of project delivery
- The ability to interact in a professional manner with senior representatives of our clients
- Responsible for the day to day management of multiple concurrent projects to ensure the successful delivery of the project against the project KPI's
- Co-ordinate and liaise with suppliers and other departments ensuring that supplier delivery timings are on point and being responsible for escalation process when required
- Attend internal and external review and progress meetings
- Communicating with customers from start to finish
- Delivering projects on time and within budget
- Focussing on department targets being achieved
- Engaging in team approach and maintaining a positive working attitude.
Please send your CVs to Kate Oakden, Kate.Oakden@swcomms.co.uk.
Assistant Engineer
An opportunity has arisen for an Assistant Engineer to join swcomms’ skilled engineering team.
The successful applicant will have good customer service skills and be IT literate. Ongoing training will be given to both increase knowledge and allow progression within the company.
Requirements
- Some experience in structured cabling
- Some experience in a similar role
- Full UK driving licence
Please send your CVs to Kate Oakden, kate.oakden@swcomms.co.uk
Network Engineer
An exciting opportunity has arisen for a Network Engineer to join the existing team of experience Cisco certified engineers at swcomms. As a Network Engineer you will be involved in the implementation, installation and continued support of exceptional networks and security solutions based around Cisco equipment.
Key responsibilities
- Configuration and implementation of low-level designs to industry best practise
- Proactively manage and support customer solutions
- Produce thorough documentation with a high level of detail
- Offsite engineer visits to customer premises performing installation and maintenance tasks
- After initial 6 month period you will be expected to provide on call cover on a rota basis
Recommended personal attributes
- Enthusiastic to learn and develop within networking
- Clearly spoken and confident in communicating both externally/internally
- High standard of customer service ensuring the customer’s expectations are met to their specific requirements
- Understands network topologies and can accurately analyse data
- Passionate about customer satisfaction though excellent service
- Attention to detail
Requirements
- Experience with Cisco (IOS and Small Business) Routers, Switches and Firewalls (essential)
- CCNA or aiming to become CCNA/CCNP accredited or equivalent (essential)
- Proven track record of excellent documentation (essential)
- Knowledge of TCP/IP protocols, Layer 2 functionalities such as VLANs and STP, NAT (essential)
- Experience within a networking / ISP role (essential)
- This role requires full, clean UK driving licence and candidates will require a DBS check
- Experience with Meraki (desirable)
- Knowledge of Wireless networking technologies (desirable)
- Knowledge of QoS, IP telephony, L3 routing protocols and security technologies such as AMP, Umbrella, IDS/IPS (desirable)
Please send your CVs to Kate Oakden, Kate.Oakden@swcomms.co.uk.
Business development executive – based at our Exeter office
Are you looking for your next challenge?
Do you believe you can succeed in a business to business sales organisation?
Are you looking for a career that allows and encourages progression?
If you can answer yes to all of the above, then this is for you.
We have two positions, both within our business development team (BDT), which could be the right choice for you.
BDT contacts companies, develop rapport and make qualified sales appointments for our account managers to attend. To succeed you will need:
- A focused approach
- A great telephone manner
- A hunger for success
The first position is aimed at anyone who doesn’t have experience but believes they can achieve given the chance. (Quote entry level BDT when you send your CV)
The second is aimed at anyone who wants to progress having already worked in a B2B lead generation environment. (Quote experienced BDT when you send your CV)
Basic salary plus uncapped monthly commission.
Our standard business hours are 9.00 am-5.00pm Mon-Fri, but for the right candidate we will consider part-time or reduced hours to accommodate personal commitments such as childcare.
Please send your CV to colin.woods@swcomms.co.uk
This could be the best decision you ever make.
