With more than 35 years of experience in the communications and IT industry, swcomms has become an award-winning provider specialising in supplying, managing and enhancing business infrastructure.
Our growth plans mean that we need a number of talented sales staff to help us hit our goals. We are currently looking for new people to join us with exciting career opportunities below for sales and technical specialists.
swcomms and Taurus are now both part of the UK-wide Focus Group; a £130 million business with more than 650 employees and 25,000 customers across eight locations
Job summary
We are looking for an enthusiastic friendly customer focused person to educate and train on our portfolio of communication solutions. The right candidate will have the confidence to present to groups of customers in different scenarios. They will have the ability to adapt training methods to meet all levels of ability. Previous experience is not essential but would be helpful.
Principal responsibilities/duties
Job purpose
We are looking for an enthusiastic friendly customer focused person to educate and train on our portfolio of communication solutions. The right candidate will have the confidence to present to groups of customers in different scenarios. They will have the ability to adapt training methods to meet all levels of ability. Previous experience is not essential but would be helpful.
Please see job description here
Job summary
This role is to deliver exceptional customer service support to swcomms customers.
Principal responsibilities/duties
Job purpose
The operations team ensures the process from order to cash remains punctual, efficient and the client receives exceptional customer service. This role is to deliver exceptional customer service support to swcomms customers.
Please see job description here
Job summary
We are looking to employee a trainee communications engineer. This role is to deliver unified communications solutions to customers in a professional manner integrating with Microsoft’s suite of 365 applications.
You will be working with an experienced team to deliver Microsoft solutions. Your main duties will be:
It would be great if you could demonstrate the following:
Please see job description here
swcomms is looking for a business administration apprentice to join our customer service department.
Based at our Exeter head office, the role will include:
The right candidate will be outgoing and friendly, with good communication and customer service skills. You will be working as part of small team, and the role will give you the opportunity to learn and develop a wide range of skills while completing the Level 3 Business Administration qualification.
An opportunity has arisen for a technical sales support member to join our presales team. Your role will be working with the team in the design, building and presentation of IT (local, cloud & hybrid) and telephony (on-premise & hosted) solutions. It involves working with our sales consultants, suppliers and with internal departments within the business.
While we are looking for an experienced presales specialist, we could also welcome applications from someone who has a basic understanding of the varying IT and communication technologies together with the products are used to deliver them. We will develop your skills so those listed below are not essential and your day-to-day tasks will befit where you are in terms of your training.
This is a permanent, immediate, full-time position located in Exeter (minimum of 3 days per week) with fantastic progression opportunities for the right candidate.
The role - summary
The presales team is at the forefront of customer engagement, helping to drive sales through technical support and sales enablement. Your role will be working with the team in the design, building and presentation of IT (local, cloud & hybrid) and telephony (on-premise & hosted) solutions. It involves working with our sales consultants, suppliers and with internal departments within the business.
The role – more detail
As a member of the presales team, you will need to:
Skills and experience
Suitable candidates must be able to demonstrate:
Salary: Commensurate with experience
We have an exciting opportunity to join our engineering team as service manager. Reporting to our customer operations manager, you will manage a team of engineers and be responsible for ensuring that as a business we continue to deliver excellent service to our customers.
Responsibilities include:
Skills/Experience (Essential)
Skills/Experience (Beneficial)
Company information
Taurus has more than 35 years of experience in designing and implementing a range of IT and telecoms solutions to a wide range of commercial and public sector organisations. swcomms has more than 38 years of award-winning experience in the latest in voice, connectivity, cloud, security and data centre solutions to meet the ever-changing demand for more flexible, secure, scalable, cost-effective, and reliable communication solutions.
We deliver tailor-made solutions, managing the installation, configuration and testing with meticulous care and providing ongoing technical support and maintenance through our service desk and network of field engineers who pride themselves on delivering the best customer service in the industry.
Benefits
Company laptop, Mobile phone and access to company vehicle when required for business travel.
We are looking for 3 additional members to join a growing and successful team. Each position has a slightly different focus but all are pivotal to the successful achievement of our business goals. Each member of the team will be looking to book appointments with prospective and existing customers using a combination of direct calling, emails and social media, supported by our dedicated marketing department.
Position one will have a specialisation in mobiles while the second will be looking to promote our IT support services. The third will have a varied role promoting and appointing for our entire portfolio.
The positions are full time based at our Exeter head office 3 days a week with 2 days working from home. Working hours are Monday to Friday 9.00-17.30 (excluding bank holidays) with an attractive basic and an achievable OTE of £30k+
For a full description of what you can expect from the position click this link
swcomms is a growing business in a growing industry. Technology is changing at a rapid pace and the homeworking revolution brought about by Covid is pushing businesses to change their traditional approach to internal and external communications. The growth in video communication and the push to cloud based technologies means that we have to pro-actively contact our customers and migrate them to new contracts. This has created an opportunity for someone who is looking to break into sales in a vibrant and exciting company.
The ideal person will be numerate and commercially astute with a great telephone manner, able to build rapport and trust over the phone. Have a good eye for detail and accuracy with good keyboard skills. Potentially you may be a graduate or college leaver or returning to work after a break. Otherwise you may simply want a new challenge. Ideal backgrounds for more experienced people will be to have worked in a contract renewal or upsell/cross sell environment such as insurance or subscription based services like Sky or the mobile market. Either way if you are looking to break into sales you should send me your CV.
This is an entry level position with prospects to develop a fully fledged sales career in a cutting edge industry.