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20/04
2018
Control your GP telephone system from home
Posted by Jane Atkins on 20/04 at 10:00 AM Cloud hosted telephone systems, Healthcare,
Cloud hosted phones for GP surgeries

The snow is probably a distant memory for most people but for one GP surgery practice manager I spoke to, the effort of maintaining a service for patients is still fresh in her mind. The snowfall last month and the flooding this month meant many people could not get to...

17/04
2018
Is a cloud-hosted telephone system right for schools?
Posted by Joe Kavanagh on 17/04 at 10:00 AM Cloud hosted telephone systems, Education,
School cloud-hosted telephone system

We have been working with schools for 35 years and have seen schools adopt both digital and the VoIP telephone systems, but what about modern cloud-hosted solutions? A cloud-hosted solution is built on a per user subscription basis with a channel, run over an internet...

13/04
2018
Businesses yearn for network visibility
Posted by Matt Needs on 13/04 at 10:00 AM Cloud services, Data networks, IT services, Security,
IT manager reviewing the network

Recent statistics have found that UK IT managers are feeling out of the loop when it comes to visibility of their networks and applications, especially when it comes to cloud services. According to Network Communications News, IDE Group polled 100 IT managers at UK...

10/04
2018
EoFTTC to fit the bill for enhanced internet access
Posted by Elaine Bellamy on 10/04 at 10:00 AM Internet connectivity,
Benefits of EoFTTC

Connectivity providers like us will always laud the benefits of leased lines and while their prices have undoubtedly plummeted in some areas where there is ease of provision, some businesses are still concerned about the cost. When I speak to a business faced with this...

06/04
2018
Further education colleges need to seek an internet connectivity alternative
Posted by Simon Dunstan on 06/04 at 10:00 AM Education, Internet connectivity, IT services, Security, SIP, Telephone systems, Web filtering, Wi-Fi,
Janet replacement services

Government funding cuts mean internet connectivity and IT services currently provided to English further education (FE) colleges on the Janet network will need to be paid for as of August next year. Announced last month, these cuts will cost colleges thousands of...

03/04
2018
Check your relocation site is well connected
Posted by Scott McDonald on 03/04 at 10:00 AM Internet connectivity, Relocation,
Office relocation without connectivity

Relocating a business is an exciting time but that excitement will soon evaporate and turn to stress if your new site does not come with decent internet connectivity. You will find plenty of guides on the web to assist offices in the moving process, including ours, but...

29/03
2018
Beat the criminals - understand dial-through fraud and spoofing
Posted by James Shenstone on 29/03 at 10:00 AM Dial through fraud, Security,
Shock of dial through fraud

The Easter holidays could provide rich pickings for dial-through fraud gangs with most businesses closed for the four-day break, but there is also a growing threat to businesses while they are open. We have often used this blog to highlight the threat of dial-through fraud...

27/03
2018
What should Wi-Fi mean for the hospitality industry?
Posted by Elaine Bellamy on 27/03 at 10:00 AM Hospitality, Wi-Fi,
Campers using Wi-Fi - are you protected

We get requests for Wi-Fi solutions all the time from the hospitality industry, usually for guest Wi-Fi solutions to be used by cafés, restaurants, pubs, campsites, hotels, holiday parks, etc. The management and owners want to provide a guest Wi-Fi service that is...

23/03
2018
7 ways to power your business with new apps from Office 365
Posted by Chris Wheeler on 23/03 at 10:00 AM Office 365,
women at computer using Office 365

Microsoft Office 365 provides us with the productivity functions to support businesses with email, file sharing and all the Office apps such as Outlook, Word, Excel, PowerPoint and so on. But while the core products are being updated, Microsoft is pro-actively...

20/03
2018
Video: Why GP surgeries are turning to cloud-hosted telephone systems
Posted by Caroline Moore on 20/03 at 10:00 AM Cloud hosted telephone systems, Healthcare,

The general practice landscape is changing and GP surgeries need to find ways of adapting. Single practices with standalone telephone systems that do not have enough lines or staff to answer calls have to be relics of the past. Cloud-hosted telephone solutions easily...

16/03
2018
Microsoft business apps - six special services to boost your business
Posted by Chris Wheeler on 16/03 at 10:00 AM Office 365, Wi-Fi,
People using tablets and Office 365

It’s been more than six years now since the initial release of Office 365. When it was explained to me, the concept of a per user per month subscription for your favourite Office applications seemed like a big change. However, that change has been widely accepted and has...

13/03
2018
Medical system integration with phone systems is key for general practice QOF points
Posted by Jane Atkins on 13/03 at 10:00 AM Healthcare, Cloud-hosted telephone systems, Telephone systems, Unified communications,
GP waiting room

When I speak to practice managers about replacing their aging telephone systems, one of the items that always produces positive interest is the option to integrate with their existing general practice medical systems. And would I blame them? I could not work without...

09/03
2018
Cyber security needed more than ever as data breaches rise
Posted by Andy Connolly on 09/03 at 10:30 AM Cyber security, Disaster recovery, Data centre services, Web filtering, Wi-Fi,
cyber threats

With data breaches on the rise, cyber security has to be high on the agenda for any business that holds customer or employee data. The number of data breaches reported to the UK's Information Commissioner's Office (ICO) rose 19% in the last three months of 2017,...

06/03
2018
The changing general practice landscape requires hosted telephony services
Posted by James Hooker on 06/03 at 10:00 AM Healthcare, Cloud-hosted telephone systems,
GP practice

According to a report*, it looks like it’s all doom and gloom for GP surgeries in Devon with the closure of three practices and 12 mergers. The same report, which covered the period between July 1, 2016, and December 31, 2017, has shown the number of patients...

02/03
2018
Schools have the choice to gain better connectivity
Posted by Joe Kavanagh on 02/03 at 10:00 AM Education, Internet connectivity, Web filtering, Wi-Fi,
primary school class

I speak to schools every day as part of my role and there is one topic of our conversation I feel needs to be addressed...internet connectivity. Understandably, many schools purchase their internet services from county council suggested services. I say “understandably”...

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