03/07
2020
How to use Cisco Umbrella to protect remote workers
Posted by Chris Wheeler on 03/07 at 10:00 AM Cloud services, Security,

With more staff working from home using different devices and more cloud tools, the threat to your business goes beyond the perimeter of your office. This could make your business more attractive for cyber criminals who are intent on penetrating your network and...

30/06
2020
Helping Citizens Advice branches stay contactable
Posted by Steve Webb on 30/06 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams,
Helping Citizens Advice branches stay contactable

Citizens Advice is a national charity that offers free advice and support to vulnerable people. Their services have been, and will continue to be, critical as more households face increasing debt and rising unemployment as the economic effects of COVID-19 take hold. As...

26/06
2020
Business guide to the ‘new normal’
Posted by Caroline Moore on 26/06 at 10:00 AM Cloud hosted telephone systems, Cloud services, Data centre, Telephone systems, Unified communications, Wi-Fi,
Business guide to the new new normal

The coronavirus pandemic forces businesses to close their offices to meet the Government’s social distancing rules. This saw more people than ever are working from home.In April 2020, statistics released by the UK's Office for National Statistics showed 49.2% of adults...

23/06
2020
Ensuring your school Wi-Fi can cope with on-site socially distanced learning
Posted by Caroline Moore on 23/06 at 10:00 AM Education, Wi-Fi,
Ensuring your school Wi-Fi can cope with on-site socially distanced learning

This week sees my eldest daughter return to school as she is in year 12 and will take her A-levels next year. She has three mornings of face-to-face classes scheduled until the end of this term. My younger daughter is hoping she may get back to school in September, but as...

19/06
2020
Video blog: Using a data centre to keep your distributed workforce connected
Posted by Colin Woods on 19/06 at 10:00 AM Cloud services, Data centre,

In this video I explain how COVID-19 has immeasurably changed our world with some offices lying largely empty with staff working from home. This has put pressure on our office-based servers that may no longer receive the care, attention and security they once had when...

18/06
2020
Estate agents handling increased enquiries in South West properties
Posted by Caroline Moore on 18/06 at 09:00 AM Cloud hosted telephone systems, Estate agents,
Estate agents handling increased enquiries in South West properties

One of our recent blogs - Flexible communications to help the housing market make the most of post-lockdown - urged estate agents to ensure they could answer all phone enquires call to make up for lost time during two months of lockdown. This was immensely relevant for...

16/06
2020
Bringing school phone systems up to date to suit the end user
Posted by Daniel Fuller-Smith on 16/06 at 10:00 AM Cloud hosted telephone systems, Education, Telephone systems, Alcatel-Lucent Enterprise,
School phone systems - hadnset on desk

Schools have got enough on their plates right now without having to worry about potential technical issues surrounding hardware upgrades. The IT department may be chomping at the bit to introduce new technology but they have to give consideration to the people who will be...

12/06
2020
Salisbury’s Network Story - the UK’s first full fibre city
Posted by Mat Hillman on 12/06 at 10:00 AM Internet connectivity, Landlines and calls, SIP,

In our short video above, we have explained why Openreach is withdrawing its old copper services, such as PSTN and ISDN phone lines, and broadband services, including ADSL and FTTC connections.  We give you details of the withdrawal deadlines and try to allay any fears...

09/06
2020
How estate agents can use Microsoft Teams for virtual viewings
Posted by Ash Khagram on 09/06 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams, Estate agents,
How estates agents can use Microsoft Teams for virtual viewings

The use of virtual viewings has increased dramatically following the re-opening of the housing market. With so many estate agents now working from home or in a socially distanced offices, arranging viewings can be tricky as you are dependent on the technology at...

05/06
2020
Farewell copper, hello fibre – what does this mean for your business?
Posted by Mat Hillman on 05/06 at 10:00 AM Cloud hosted telephone systems, Internet connectivity, Landlines and calls, Telephone lines,
Copper phone line withdrawal to be replaced by fibre

The old Public Switched Telephone Network (PSTN) is on its way out. This is not a scaremongering tactic but the truth. Made from copper, the PSTN has become fragile and has served its purpose and is now making way for a modern replacement...fibre. All PSTN lines, such...

02/06
2020
Flexibility and more flexibility is key as we consider office life post lockdown
Posted by Caroline Moore on 02/06 at 10:00 AM Cloud hosted telephone systems, Cloud services,
Flexibility and more flexibility is key as we consider office life post lockdown

Going to work has been a very different experience for almost half of the UK‘s workforce as we have continued to try to contain COVID-19. ‘The office’ is now located in home studies, spare rooms, summer houses, even at kitchen tables, but will this way of working continue...

29/05
2020
Use a data centre to keep your distributed workforce productive
Posted by Colin Woods on 29/05 at 10:00 AM Cloud services, Data centre,
Use a data centre to keep your distributed workforce productive

No-one would have envisaged the move to homeworking would have been driven by COVID-19. We are witnessing a change in the way we work, not just today, but for some time to come, maybe even forever. This could be a sea change moment in the standard working day for most of...

26/05
2020
Respond to enquiries to make the most of going back to work
Posted by Jac Civill on 26/05 at 10:00 AM Cloud hosted telephone systems, Cloud services, Landlines and calls, Office 365, Unified communications,
Respond to enquiries to make the most of going back to work

Restrictions have been lifted for a number of industries, which means many people have headed back into work. Their workplace in unlikely to look like it used it with social distancing measures still in place, but at least businesses can start the process of economic...

22/05
2020
How Microsoft Teams can support charities and not-for-profit organisations
Posted by Chris Wheeler on 22/05 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams, Office 365,

As the lockdown continues, charities and not-for-profit organisations are working hard to help others, but they are feeling the effects. Now they are working hard to keep their overheads low and costs down. This is one reason why Microsoft Teams is so perfect for...

20/05
2020
Data centres give security in the place of empty offices
Posted by Colin Woods on 20/05 at 10:00 AM Cloud services, Data centre,
Data centres give security in the place of empty offices

Our working world has changed radically with one of the main changes inflicted by lockdown being that many of our offices are empty. One of the things we need to consider is that if our offices are going to be occupied less, should we be thinking about what is residing in...

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