04/08
2020
Benefits of digitalisation in care homes
Posted by Ash Khagram on 04/08 at 10:00 AM Cloud hosted telephone systems, Internet connectivity, Unified communications, Wi-Fi,
Benefits of digitalisation in care homes

COVID-19 has seen businesses accelerate the digitisation of their IT infrastructure to ensure business continuity whether their staff are working from the office or at home. The same process is now being utilised for care homes as they have seen the value of digitisation...

31/07
2020
COVID-19 reveals limitations of outdated GP surgery phone systems
Posted by Jane Atkins on 31/07 at 10:00 AM Cloud hosted telephone systems, Healthcare,
COVID-19 reveals limitations of outdated GP surgery phone systems

As the UK tentatively tries to get back to some kind of normal, GP surgeries will be on standby to deal with local outbreaks of COVID-19 while resuming any services that may have been paused in the last four months. In a letter to GPs, NHS England and NHS Improvement...

28/07
2020
Creating long-term home working solutions with the right business tools
Posted by Elaine Bellamy on 28/07 at 10:00 AM Cloud services, Internet connectivity, Office 365, Wi-Fi,
Creating long-term home working solutions with the right business tools

Has your business decided to embrace long-term home working? Do your staff have home connectivity up to the job? Do you need more efficient means of staying in touch with colleagues? If any of these questions resonate with you, then you are not alone. Ever since the...

24/07
2020
IT spend rising as businesses tackle home working and cyber crime
Posted by Khaled El-Din on 24/07 at 10:00 AM Cloud hosted telephone systems, IT services, Security, Web filtering,
IT spend rising as businesses tackle home working and cyber crime

While businesses are feeling the pinch and the Government sets out plans to revive the UK economy, there is one area of spending that cannot be shelved. It is predicted IT expenditure will rise. NS Tech and GlobalData report that: “Very few businesses are reducing their IT...

21/07
2020
Preparing for the withdrawal of copper and the arrival of fibre
Posted by Caroline Moore on 21/07 at 10:00 AM Cloud hosted telephone systems, SIP,

In our short video above, we explain why Openreach is withdrawing its old copper services, such as PSTN and ISDN phone lines, and broadband services, including ADSL and FTTC connections. We give you details of the withdrawal deadlines and try to allay any fears about...

17/07
2020
Schools need to prepare for remote learning even in September
Posted by Daniel Fuller-Smith on 17/07 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams, Education, Wi-Fi,
Schools need to prepare for remote learning even in September

With many English state schools breaking up today, management and teaching staff will also be concentrating on what their premises and classes will look like in September 2020. While trade unions have serious doubts about the viability of Government plans for all-class...

14/07
2020
Infographic: Goodbye copper hello fibre
Posted by Mat Hillman on 14/07 at 10:00 AM Internet connectivity, SIP,
Goodbye copper, hello fibre infographic

Copper is on its way out. This means the old Public Switched Telephone Network (PSTN), including ISDN phone lines used by businesses, and all older internet connections, such as ADSL and FTTC broadband, will become obsolete. Openreach is replacing these ageing copper...

10/07
2020
Microsoft Teams: Enriched classroom features to make learning accessible from home
Posted by Chris Wheeler on 10/07 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams, Education,
Microsoft Teams: Enriched classroom features to make learning accessible from home

With the announcement that all schools will be going back in September, teachers are gearing themselves up for a big change in classroom sizes and structure. Students and staff who are unwell will be encouraged to stay away from school. Desks will be front-facing and...

07/07
2020
Call recording can help your business be PCI compliant
Posted by Laurie Coleman on 07/07 at 10:33 AM Call recording,
Call recording can help your business be PCI compliant

With more people shopping online or ordering items over the phone during lockdown and even as restrictions ease, businesses need to me mindful of how they take payments. Where businesses that take card payments over the phone, they are not permitted to record the CV2...

03/07
2020
How to use Cisco Umbrella to protect remote workers
Posted by Chris Wheeler on 03/07 at 10:00 AM Cloud services, Security,

With more staff working from home using different devices and more cloud tools, the threat to your business goes beyond the perimeter of your office. This could make your business more attractive for cyber criminals who are intent on penetrating your network and...

30/06
2020
Helping Citizens Advice branches stay contactable
Posted by Steve Webb on 30/06 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams,
Helping Citizens Advice branches stay contactable

Citizens Advice is a national charity that offers free advice and support to vulnerable people. Their services have been, and will continue to be, critical as more households face increasing debt and rising unemployment as the economic effects of COVID-19 take hold. As...

26/06
2020
Business guide to the ‘new normal’
Posted by Caroline Moore on 26/06 at 10:00 AM Cloud hosted telephone systems, Cloud services, Data centre, Telephone systems, Unified communications, Wi-Fi,
Business guide to the new new normal

The coronavirus pandemic forces businesses to close their offices to meet the Government’s social distancing rules. This saw more people than ever are working from home.In April 2020, statistics released by the UK's Office for National Statistics showed 49.2% of adults...

23/06
2020
Ensuring your school Wi-Fi can cope with on-site socially distanced learning
Posted by Caroline Moore on 23/06 at 10:00 AM Education, Wi-Fi,
Ensuring your school Wi-Fi can cope with on-site socially distanced learning

This week sees my eldest daughter return to school as she is in year 12 and will take her A-levels next year. She has three mornings of face-to-face classes scheduled until the end of this term. My younger daughter is hoping she may get back to school in September, but as...

19/06
2020
Video blog: Using a data centre to keep your distributed workforce connected
Posted by Colin Woods on 19/06 at 10:00 AM Cloud services, Data centre,

In this video I explain how COVID-19 has immeasurably changed our world with some offices lying largely empty with staff working from home. This has put pressure on our office-based servers that may no longer receive the care, attention and security they once had when...

18/06
2020
Estate agents handling increased enquiries in South West properties
Posted by Caroline Moore on 18/06 at 09:00 AM Cloud hosted telephone systems, Estate agents,
Estate agents handling increased enquiries in South West properties

One of our recent blogs - Flexible communications to help the housing market make the most of post-lockdown - urged estate agents to ensure they could answer all phone enquires call to make up for lost time during two months of lockdown. This was immensely relevant for...

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