As schools join or form multi academy trusts (MATs) to share educational expertise, many of them will also hope to gain enhanced support and better access to more resources.  Improving teaching and learning standards is always as the forefront of senior management and...

With cyber-attacks on colleges on the rise, the Department of Education has called on them to take responsibility for their own security. Most colleges rely on cyber security provided by not-for-profit company, Jisc, which provides IT services and internet connectivity...

Ransomware has become one of the top cyber threats across the globe including the WannaCry attack on the NHS and the NotPetya assault on computer systems at Eastern European power stations. With hackers stealing millions of pounds in untraceable bitcoin from small...

As we look forward to Exeter Chiefs' Premiership semi-final against Newcastle Falcons this weekend, we reflect on how always-available data forms a part of the team’s working week.In this video, Gareth Steenson describes how all their on-field activity is catalogued...

The demand for 24/7 availability of data in an always-on society is startling relevant for Exeter Chiefs.  Like any business, they need to be able to access their data whenever they need it, especially with a semi-final just days away. Their data consists of video...

As we begin the countdown to Saturday's Aviva Premiership semi-final against Newcastle Falcons, we have taken a nostalgic look back at some videos we did with the players and staff at Exeter Chiefs. This interview with Jack Nowell revealed how much data analysis is...

When swcomms exhibited at the ISBL Regional Conference in Exeter last week, it was interesting to see how varied the businesses were that had stands alongside ours. Fuel bill savings, catering equipment, law, pupil photos, school meals, wages and other payments,...

In one of my recent blogs, I wrote about the number of GP surgeries that have either closed or merged in Devon during the 18-month period between July 2017 and the end of last year…and it would appear the trend is not a local one. GPonline has analysed NHS Digital data...

Any business that records calls and takes payments over the telephone will know that PCI compliance is key and the implications of not complying can result in an enforced cessation on them taking further card payments.  To be PCI compliant while using a call recording...

Here, at swcomms, we are always keen to try the latest software to prove its value and to lead the way in new technology to better our engagement, communication and processes.  We have seen an increase in the uptake of cloud technology, not only in telephony and...

With the new GDPR legislation due to come into effect next month and the care of customer data being such a big topic right now, where do we stand with recording and storing calls when GDPR states that “all consumers have the right to be forgotten”? Businesses record...

Great Western Railway (GWR) recently urged around one million of their customers to reset their passwords in the wake of 1,000 web-based accounts being hacked by a new method called ‘credential stuffing’. GWR reported that no financial data was accessible, as this is...

The snow is probably a distant memory for most people but for one GP surgery practice manager I spoke to, the effort of maintaining a service for patients is still fresh in her mind. The snowfall last month and the flooding this month meant many people could not get to...

We have been working with schools for 35 years and have seen schools adopt both digital and the VoIP telephone systems, but what about modern cloud-hosted solutions? A cloud-hosted solution is built on a per user subscription basis with a channel, run over an internet...

Recent statistics have found that UK IT managers are feeling out of the loop when it comes to visibility of their networks and applications, especially when it comes to cloud services. According to Network Communications News, IDE Group polled 100 IT managers at UK...