07/01
2022
Award-winning hardware vendor leads the way for UCaaS solutions
Posted by Caroline Moore on 07/01 at 10:00 AM Financial services, Charity, Education, Estate agencies, Hospitality, Large enterprises, Legal, SMEs, Call recording, Cloud-hosted telephone systems, Unified communications, Remote working,
Award-winning hardware vendor leads the way for UCaaS solutions

Since adopting Wildix as our latest unified communications (UC) partner, the marketing team has been busy reading up about and attending training sessions on their product set. One thing struck me that while Wildix won the Hardware Vendor category at the Comms Business...

04/01
2022
Saving money for independent schools with technology
Posted by Yvonne Dennis on 04/01 at 10:00 AM Education, Cloud-hosted telephone systems, Microsoft Teams, On-premise telephone systems,
Saving money for independent schools with technology

How can something new cost less? This is something I get asked every day but it’s true in many cases, especially when independent schools are hanging onto older technology that is just not worth the expense.Take a phone system. If you are using a traditional, on-site...

17/12
2021
Schools get ready to move online due to rising COVID cases
Posted by Joe Kavanagh on 17/12 at 10:00 AM Education, Wi-Fi, Cloud-hosted telephone systems, Microsoft Teams, Internet connectivity, Microsoft 365,
Schools get ready to move online due to rising COVID cases

As COVID cases continue to rise amid a rush to get all eligible over-18s booster jabs before the end of the year and with Plan B in full swing, it is no wonder schools are eyeing the spring term with trepidation.The Government is committed to keeping schools open, but...

14/12
2021
Remote working is back…are you all set up?

It’s a long way from full lockdown, but there will be some disappointed businesses and staff re-adopting a work from home policy this week after Plan B was brought in by the Government to protect the NHS while Omicron numbers rise in the UK.For some people, working from...

10/12
2021
Booster vaccine rush and winter illnesses mount the pressure on GP surgery staff
Posted by Stuart Amoah-Martin on 10/12 at 10:00 AM Healthcare, Cloud-hosted telephone systems, Cloud hosted telephone systems, Cloud services, Healthcare, Telephone systems,
Booster vaccine rush and winter illnesses mount the pressure on GP surgery staff

It goes without saying that the last two years have been incredibly difficult for everybody, not least for the NHS. The coronavirus pandemic has had a significant impact across the UK’s healthcare system.However, despite Plan B guidelines recently put in place, patients...

07/12
2021
Bah humbug to cyber-criminals making the most of the festive season
Posted by Carl Barrow on 07/12 at 04:12 PM Cyber security, IT services, Security,
Bah humbug to cyber-criminals making the most of the festive season

The Christmas carol is supposed to go something like this: “’Tis the season to be jolly” but it’s more like “’Tis the season to make money” when it comes to cyber-crime. Offices left empty or minimally staffed in between Christmas and New Year make hackers rub their hands...

03/12
2021
The time is right for Panasonic and other legacy phone system users to switch to the cloud
Posted by Lynn Hart on 03/12 at 10:00 AM Cloud hosted telephone systems, Cloud services, Remote working,

The pandemic has meant the vast majority of businesses have had to make changes in the way they work and the need for flexible working has accelerated the cloud revolution.If your company has not yet moved to the cloud, now would be a very good time to consider an...

30/11
2021
Use Microsoft apps to make business processes a little easier
Posted by Liz Womack on 30/11 at 10:00 AM Microsoft 365, Remote working, Video conferencing,
Use Microsoft apps to make business processes a little easier

While a phone system still plays a big part of staying in contact with prospects and customers, there are now more options available to cut down on call waiting times and to allow businesses to work more efficiently.With the various Microsoft apps available, your...

26/11
2021
Introducing our new unified communications (UC) solution… Wildix
Posted by James Hooker on 26/11 at 10:00 AM Cloud hosted telephone systems, Remote working, Unified communications,
Introducing our new unified communications (UC) solution... Wildix

We have been supplying phone system and unified communications (UC) solutions for many years and have adopted new systems as and when we feel the technology has proved itself to be stable enough and beneficial for business use.Wildix is the most recent product that we...

23/11
2021
Why is the size of a leased line bearer important?
Posted by Ian Temple-Edwards on 23/11 at 10:00 AM Data networks, Internet connectivity, IT services,
Why is the size of a leased line bearer important?

One of our most visited blogs in recent months has been Why the bearer size is important when it comes to leased lines, so we thought we would put the important information in an easy-to-digest format to explain why we quote our leased lines with the bandwidth they need on...

19/11
2021
I still have my house…thanks to hackers!
Posted by Colin Woods on 19/11 at 10:00 AM IT services, Security,

It should be a simple sale. I am selling my house with vacant possession to my ex next-door neighbour’s daughter, who in turn is selling her house to a first-time buyer. Moreover, we are both using the same estate agent. So with the support of one of the nation’s largest...

16/11
2021
Is hospitality Wi-Fi still important in 2021?
Posted by Mat Hillman on 16/11 at 10:00 AM Hospitality, Internet connectivity, Wi-Fi,
Is hospitality Wi-Fi still important in 2021?

With unlimited mobile data packages making 3, 4 and 5G more affordable when away from home, is Wi-Fi for hotels, restaurants, campsites, etc. still necessary? It would appear so. Since the end of the October half-term, we have had several enquiries from hospitality...

12/11
2021
Looking after small businesses to help them work smarter
Posted by Elaine Bellamy on 12/11 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams, Cloud services, IT services, Microsoft 365, Remote working, Wi-Fi,
Looking after small businesses to help them work smarter

I often get asked by small businesses if they are too small to be of any interest to swcomms. My answer is always an emphatic “No”! In fact, small businesses can be extremely satisfying to work with. With a little bit of handholding, we can make a real difference to their...

09/11
2021
Connect the Classroom update: Wi-Fi for schools
Posted by Daniel Fuller-Smith on 09/11 at 10:00 AM Education, Internet connectivity, Wi-Fi,
Connect the Classroom update Wi-Fi for schools

Back in July, we alerted schools to the funding available from the Department of Education (DfE) to upgrade their Wi-Fi solutions. Since then, we have been busy undertaking site surveys and installations to transform the connectivity provided in schools, with the...

05/11
2021
Hybrid handsets bridge the cabling gap to VoIP phone systems
Posted by Daniel Fuller-Smith on 05/11 at 10:00 AM Telephone systems, Alcatel-Lucent Enterprise,
Hybrid handsets bridge the cabling gap to VoIP phone systems

While some telephony manufactures are accepting that customers are looking for softphone options to accommodate a blend of home and office working, Alcatel-Lucent Enterprise has flown the flag for desk phones with a new, eye-catching handset range.The new Enterprise...

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