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Office 365 extends Advanced Threat Protection for cloud collaboration services
Posted by Chris Wheeler on 08/12 at 10:00 AM Security,
Microsoft security

Microsoft have unveiled their updated Office 365 Advanced Threat Protection (ATP) which already helps businesses identify and resolve cyber threats such as malware, viruses, malicious URLs within Exchange Online, but now protects businesses against other cyber security...

Law firms need to answer calls first time on D Day
Posted by Nick Pursglove on 05/12 at 10:00 AM Legal, Cloud hosted telephone systems,
Divorce Day phones

D Day or Divorce Day is one of the busiest times of the year for law firms as disgruntled spouses wait until the end of the Christmas and New Year period to initiate the separation process.The next D Day falls on Tuesday, January 2, 2018, and firms across the UK will...

Funeral directors need to answer every call
Posted by Russell Smith on 30/11 at 10:00 AM Cloud hosted telephone systems, Funeral directors,
Funeral directors need to answer every call image

I speak to businesses of all types every day and have built up a clear picture of most of their niche needs. Funeral directors are no exception.This is a business that people do not think about until they are planning their funeral or if someone close to them dies.That...

Schools need web filtering to protect younger social media users
Posted by Caroline Moore on 29/11 at 04:45 PM Education, Security, Web filtering,
protect students and pupils from cyber bullying at school

With children as young as 10 using social media, secondary schools need to use web filtering from year seven upwards and primary schools may need to use it too.Ofcom's Children and Parents Media Use and Attitudes report found that 28% of 10-year-olds, 46% of 11-year-olds...

The anatomy of a phone bill – a useful infographic to help you control costs
Posted by Elaine Bellamy on 28/11 at 10:00 AM Dial through fraud, Landlines and calls,
Phone bill inforgraphic image

With our new inclusive call packages, we do away with all minimum call spends on your account in lieu of a time-based package, you can purchase bundles of minutes that are debited on a per second basis instead of a pence per minute. Please let us know if this interests you...

Avoid an Uber-style hack with a private data centre
Posted by Colin Woods on 24/11 at 10:00 AM Data centre, Security,
private data centre

With news emerging that Uber lost 57 million records of customer data last year, the spotlight is firmly back on data security and storage. This becomes all the more relevant with the GDPR legislation coming into force in May 2018.The formerly undisclosed cyber-attack...

Are GP surgeries internet connections robust enough for smartphone video consultations?
Posted by Colin Woods on 21/11 at 10:00 AM Healthcare, Data networks, Internet connectivity, IT services, Mobiles,
internet connections for video consultations

GPs in London are beginning a trial that allows patients to use their smartphone to book and attend appointments via video link. The service gives NHS patients the opportunity to benefit from the technology at their fingertips to improve their access to...

Could free Wi-Fi put your device at risk from hackers?
Posted by Ash Khagram on 17/11 at 10:00 AM Hospitality, Internet connectivity, Retail, Security, Wi-Fi,
free Wi-Fi put your device at risk

We are all used to having some form of connectivity to the internet through our PCs, smartphones, tablets, watches... even our kitchen items. Internet connectivity is an essential requirement similar to gas, electric and water, but what about the risks? A major flaw was...

Avoid the impact of adverse seasonal weather with cloud-hosted telephony
Posted by Nick Pursglove on 14/11 at 10:00 AM Cloud hosted telephone systems, Disaster recovery, SIP, Telephone systems,
Weather the storm image

Winter is on its way. The clocks have gone back, evenings are darker and the temperature has dropped. And what you can always predict for our UK weather is that it will be unpredictable.Having moved to the South West last year, I am all too aware of the devastation...

Is your security ready for GDPR?
Posted by Colin Woods on 10/11 at 10:00 AM Security,
GDPR security image

It seems that all we talk about now is GDPR.The legislation that comes into force in May next year is forcing organisations to look at the data they hold, who can access it and how they can secure it. The key is securing your “privileged information”. While as a...

How will Skype for your desktop benefit your business?
Posted by Ash Khagram on 07/11 at 10:00 AM Cloud services, Office 365,
Skype for desktop image
Phone hackers strike and the customer pays – is that fair?
Posted by Rick Howard on 03/11 at 10:00 AM Dial through fraud, Security,
Telecoms hacker image

Fraud of any kind is usually a faceless crime in a digital age where criminals can hide behind computers in far-flung corners of the world, while the effect they have can be devastating.Dial-through fraud, phone fraud, PBX fraud and phreaking, and is one of the most...

Make school budgets go further with cost-neutral solutions
Posted by Caroline Moore on 02/11 at 10:00 AM Cloud hosted telephone systems, Education, SIP,
School budgets image

With around 4 in 10 parents being asked to contribute to school funds in England, Wales and Northern Ireland, any investment in IT and communications may seem a pipedream but often long-awaited and beneficial technological upgrades can be made on a cost-neutral basis.We...

Hackers work all year round
Posted by Ash Khagram on 31/10 at 10:00 AM Data centre, IT services, Security, Web filtering,
hackers working

During the summer of 2017, UK firms experienced 55,314 security breach attempts which equates to 600 cyber-attacks a day! The expectation was that the hackers would head off on their summer holidays at the same time as we did. Not this year. Cyber-attacks using remote...

Help IT managers find some extra time with a cloud phone system
Posted by James Hooker on 27/10 at 10:00 AM Cloud hosted telephone systems, Telephone systems, Unified communications,
Free up more time for your IT manager image

When we turn the clocks back this weekend, the UK will gain more light in the morning but that does not mean we will gain a precious extra hour of productivity every day as our work hours will remain the same. In any case, even one extra hour of time would not really help...

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