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09/01
2018
Planning your migration to a cloud-hosted telephone system
Posted by James Hooker on 09/01 at 10:00 AM Cloud hosted telephone systems, Telephone systems, Unified communications,
Migrate to the cloud image

There’s a lot to think about with any operational change, especially one that involves core business systems. But migrating your communications to the cloud is not as risky or complicated as it may seem. With a bit of planning, making the switch can be relatively...

05/01
2018
Communications technology for independent schools – why their needs differ
Posted by Simon Dunstan on 05/01 at 10:00 AM Education, Data networks, Internet connectivity, IT services, Telephone systems, Wi-Fi,
Communications solutions for independent schools image

We design and deploy plenty of communications solutions for schools but we find independent schools more challenging as their needs are more complicated. Like all educational establishments, independent schools are looking to digital transformation to try to find cost...

02/01
2018
Beat the rising commuter fares with efficient remote working
Posted by Ash Khagram on 02/01 at 10:00 AM Cloud hosted telephone systems, IT services, Unified communications,
Commuters image

With protests seen at 40 stations today, the dissatisfaction with rising rail fares is clear. On one side, commuters are angry that the price of tickets have risen by 3.4% with some season tickets now costing £100 more. On the other, the Department of Transport...

29/12
2017
Recruitment agencies win the talent race with cloud-hosted telephone systems
Posted by Caroline Moore on 29/12 at 10:00 AM Cloud hosted telephone systems, Recruitment agencies,
Recruitment agency phones image

The telephone system is undoubtedly the lifeblood of any recruitment agency. Contact with candidates and clients is what drives business forward, therefore the chosen solution must be reliable and offer all the features agencies need to be as efficient and successful as...

27/12
2017
Is your non-branded email address a threat to your business?
Posted by Laurie Coleman on 27/12 at 10:00 AM IT services, Office 365,
Branded email image

Does your business still use an email address that ends in @btinternet.com, @hotmail.com, @yahoo.com, @gmail.com or @aol.com, etc.? If so, have you ever thought of the effect it may be having on your business? Have you considered whether these email addresses smack of...

22/12
2017
Latest botnet exploits vulnerabilities on routers and devices
Posted by Ash Khagram on 22/12 at 10:00 AM Security, Wi-Fi,
Botnet image

Hackers use any means necessary to cause havoc to businesses and users across the internet. The latest hack is called Satori which is silently scouring the internet and hijacking routers to use them to initiate DDoS attacks against specific websites.The Satori botnet,...

19/12
2017
Plain English speaking about the cloud
Posted by Sarah Flowers on 19/12 at 10:00 AM Cloud hosted telephone systems, Cloud services, Telephone systems,
Cloud in plain English image

The cloud has long been the buzz word of the IT and communications industry, which means businesses like yours will have been exposed to it too.For most businesses, dealing with new technology is just another item on a list that will be dealt with when you have time. You...

15/12
2017
Microsoft Bookings offers businesses an easy-to-use appointment service
Posted by Chris Wheeler on 15/12 at 10:00 AM Office 365,
Microsoft Bookings image

I’ve been amazed with a new feature of Office 365 within the new business apps called Microsoft Bookings. It combines the power of social media, self-service and digital transformation all into a unique and powerful tool for making bookings and...

11/12
2017
Phone fraudsters waiting to pounce this Christmas
Posted by Rick Howard on 11/12 at 10:00 AM Dial through fraud, Telephone systems,
Christmas phone fraud image

Don’t let your guard down this Christmas! It is a shame but I feel we are duty bound to warn you that the festive period is a prime time for phone fraudsters to strike.Just as we are all starting to wind down for Christmas, hackers are winding themselves up to prepare...

08/12
2017
Office 365 extends Advanced Threat Protection for cloud collaboration services
Posted by Chris Wheeler on 08/12 at 10:00 AM Security,
Microsoft security

Microsoft have unveiled their updated Office 365 Advanced Threat Protection (ATP) which already helps businesses identify and resolve cyber threats such as malware, viruses, malicious URLs within Exchange Online, but now protects businesses against other cyber security...

05/12
2017
Law firms need to answer calls first time on D Day
Posted by Nick Pursglove on 05/12 at 10:00 AM Legal, Cloud hosted telephone systems,
Divorce Day phones

D Day or Divorce Day is one of the busiest times of the year for law firms as disgruntled spouses wait until the end of the Christmas and New Year period to initiate the separation process.The next D Day falls on Tuesday, January 2, 2018, and firms across the UK will...

30/11
2017
Funeral directors need to answer every call
Posted by Russell Smith on 30/11 at 10:00 AM Cloud hosted telephone systems, Funeral directors,
Funeral directors need to answer every call image

I speak to businesses of all types every day and have built up a clear picture of most of their niche needs. Funeral directors are no exception.This is a business that people do not think about until they are planning their funeral or if someone close to them dies.That...

29/11
2017
Schools need web filtering to protect younger social media users
Posted by Caroline Moore on 29/11 at 04:45 PM Education, Security, Web filtering,
protect students and pupils from cyber bullying at school

With children as young as 10 using social media, secondary schools need to use web filtering from year seven upwards and primary schools may need to use it too.Ofcom's Children and Parents Media Use and Attitudes report found that 28% of 10-year-olds, 46% of 11-year-olds...

28/11
2017
The anatomy of a phone bill – a useful infographic to help you control costs
Posted by Elaine Bellamy on 28/11 at 10:00 AM Dial through fraud, Landlines and calls,
Phone bill inforgraphic image

With our new inclusive call packages, we do away with all minimum call spends on your account in lieu of a time-based package, you can purchase bundles of minutes that are debited on a per second basis instead of a pence per minute. Please let us know if this interests you...

24/11
2017
Avoid an Uber-style hack with a private data centre
Posted by Colin Woods on 24/11 at 10:00 AM Data centre, Security,
private data centre

With news emerging that Uber lost 57 million records of customer data last year, the spotlight is firmly back on data security and storage. This becomes all the more relevant with the GDPR legislation coming into force in May 2018.The formerly undisclosed cyber-attack...

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