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30/07
2014
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Posted by Alan Gardiner on 30/07 at 09:55 PM
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25/07
2014
Avoid summer queues with video conferencing
Posted by Caroline Moore on 25/07 at 10:33 AM Large enterprises, SMEs, Unified communications, Video conferencing,
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With schools now off for the summer, the holiday season starts in earnest. If you are a business based in a holiday hotspot, travelling around can be a nightmare.Your usual routes to and from the office or to client’s premises may result in journey times becoming twice...

21/07
2014
Why should businesses pay more attention to their internet connection?
Posted by Caroline Moore on 21/07 at 12:47 PM Large enterprises, SMEs, Internet connectivity, Internet connectivity,
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Consider an average working week. How many emails do you normally receive by Monday lunchtime? How many phone calls did you receive in the same timeframe?A quick tally will most likely reveal that you receive more emails on a Monday morning than the total number of calls...

15/07
2014
Broadband: Internet connectivity not suited to business demands
Posted by Colin Woods on 15/07 at 08:21 PM Legal, SMEs, Internet connectivity, Internet connectivity,

Our reliance on the Internet is total and we need it to ensure it remains up and running every working day. So why do businesses continue to use a product that was primarily designed for the domestic market?  

15/07
2014
Is paying for cheaper Internet connectivity a false economy?
Posted by Caroline Moore on 15/07 at 01:00 AM Large enterprises, SMEs, Internet connectivity, Internet connectivity,
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Why do businesses risk their connectivity and their primary link to the world by using broadband?The answer is simple: moneyBut is paying for cheaper Internet connectivity a false economy? Broadband may be a good value product but is not a stable one.The Internet...

15/07
2014
What are the business alternatives to broadband?
Posted by Caroline Moore on 15/07 at 01:00 AM Large enterprises, SMEs, Internet connectivity, Internet connectivity,
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With broadband offering an unstable service with no guaranteed uptime, fix time or speeds, what are the alternatives for a business that needs to stay connected at all times?If you are paying between £10 and £40 for a connectivity product, you know in your heart of...

11/07
2014
Don’t turn a blind eye to phone hacking
Posted by Caroline Moore on 11/07 at 01:00 AM Large enterprises, SMEs, Landlines and calls, Dial through fraud,
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Reliable statistics are hard to come by when it comes to phone hacking or dial-through fraud (DTF) but customer experiences are evidence enough in our opinion.This crime, also known as phreaking, fixed line or phone fraud, is on the rise with The National Fraud...

04/07
2014
Do BT price rises make you rethink your supplier?
Posted by Caroline Moore on 04/07 at 02:04 PM SMEs, Landlines and calls, Landlines and calls,
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With BT on the brink of putting up their line prices for the sixth time in the last five years, many businesses may be tempted to move their business to another supplier.And no-one would blame them for looking around. In total, these price rises represent a 21.73%...

03/07
2014
Businesses should get in on the bundles action
Posted by Caroline Moore on 03/07 at 05:56 PM Large enterprises, SMEs, Mobiles, Mobiles,
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Domestic media bundles offering telephone lines, broadband, TV and mobiles from one supplier are everywhere right now. But what about business bundles?And just as consolidating telephone lines, broadband, TV and mobile costs seems attractive in the home, the same...

30/06
2014
Use unified communications to embrace flexible working requests
Posted by Caroline Moore on 30/06 at 03:34 PM Large enterprises, SMEs, Unified communications, Unified communications,
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New rules have come into force today that allow all employees with 26 weeks or more service to request flexible working conditions, which employers in turn must address in a "reasonable manner".Until now, you only had the right to request flexible working hours if you...

23/06
2014
Web filtering for schools - who does it protect
Posted by Caroline Moore on 23/06 at 08:47 PM Videos and webinars, Education, Web filtering, Education,

How our web filtering system helps protect schools from litigation.Web filtering for schools and colleges was in the news recently when pupils accessed inappropriate content via their school’s network. However, web filtering is not just designed to protect pupils.Staff...

16/06
2014
Infographic: Effective web filtering controls what your pupils and staff can see
Posted by Caroline Moore on 16/06 at 01:00 AM Images and graphics, Education, Web filtering, Education,
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Schools and colleges need to protect their networks from the downtime and disruption caused by web-borne threats. They also need to prevent pupils and staff from viewing inappropriate content and manage their use of social media, online games, instant messaging, etc,...

28/05
2014
Webinar recording for GP surgeries: Using telephony technology to cope with 2014’s challenges
Posted by Caroline Moore on 28/05 at 04:41 PM Videos and webinars, Healthcare, On-premise telephone systems, Healthcare, Telephone systems,
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In this recording of this free webinar designed specifically for GP surgery practice managers and/or IT or network managers, our top business advisor to health professionals, Adam Williams advised on using telephony technology to cope with 2014's challenges....

20/05
2014
Revenue sharing B2C numbers to be banned
Posted by Caroline Moore on 20/05 at 05:21 PM Large enterprises, SMEs, Landlines and calls, Landlines and calls,
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The June deadline for the ban of the B2C business use of revenue sharing numbers, starting 084, 087 and 09, is fast approaching.

06/05
2014
Infographic: Is your telephone system 10 years old?
Posted by Caroline Moore on 06/05 at 08:18 AM Images and graphics, Large enterprises, SMEs, On-premise telephone systems, Telephone systems,
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There are plenty of businesses happily using obsolete telephone systems. That happiness is dramatically shattered when their telephone systems fail.

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