14/09
2021
Chip shortage means businesses need to take a long-term view on IT projects
Posted by Caroline Moore on 14/09 at 10:00 AM Large enterprises, SMEs, Wi-Fi, Cloud-hosted telephone systems, Data networks, On-premise telephone systems, IT services,
Chip shortage blog

Shortages are causing issues across multiple industries with a lack of cement, bricks, cars, bottled water, chicken, milkshakes and beer grabbing the headlines. In our industry, it is the semiconductor chips used in electronic devices that are causing the biggest headaches.  As...

23/02
2021
New project tracking available in Microsoft Teams
Posted by Ash Khagram on 23/02 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams,
New project tracking available in Microsoft Teams

In the last year, Microsoft Teams has become one of the key tools for businesses to keep in touch with their staff, customers and suppliers with its video and chat facilities as well as its ability to use direct call routing to turn Teams into a business-grade telephone...

12/02
2021
Webinar recording: Supporting Toshiba and Panasonic phone systems users into the future
Posted by Laurie Coleman on 12/02 at 10:00 AM Cloud-hosted telephone systems, Gamma Horizon, On-premise telephone systems,

swcomms and Gamma Horizon hosted a webinar on 26 January, 2021, to explain why key manufacturers, such as Panasonic and Toshiba, are pulling out of the telecoms market and what that means for your business if you are using one of their phone systems. Hosted by swcomms presales...

04/12
2020
The different ways to use Microsoft Teams to make business calls
Posted by Daniel Fuller-Smith on 04/12 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams, Microsoft 365,
The different ways to use Microsoft Teams to make business calls

When considering using Microsoft Teams for telephony, it is important to understand the different ways that calls are handled. Businesses need to be consider carefully which option they go for as some methods are more functional than others.  Basic integration Providing a very basic...

01/12
2020
Don’t forget your phone system when it comes to disaster recovery
Posted by Nick Pursglove on 01/12 at 10:00 AM Large enterprises, SMEs, Cloud-hosted telephone systems, Gamma Horizon,
DR plan for your phone system

Now more than ever businesses are looking for flexible and adaptable solutions to face challenging and unexpected situations. Lockdowns aside, any number of unfortunate events could happen at any minute and being ready to face these challenges is vital.  While businesses might...

01/09
2020
Think outside the office and consolidate communications to maintain profit margins
Posted by Jake Cribb on 01/09 at 10:00 AM Cloud-hosted telephone systems, Cloud hosted telephone systems, Gamma Horizon, Remote working,
Modern office guide

COVID-19 has meant remote working has moved from being a niche requirement for a small subset of employees to a mainstream operational necessity. Most businesses have been investigating potential for remote access and connectivity while trying to find ways of reducing inefficiencies...

28/08
2020
Flu season on top of COVID-19 to heap pressure on GP surgery phone lines
Posted by Jane Atkins on 28/08 at 10:00 AM Healthcare, Cloud-hosted telephone systems, Cloud hosted telephone systems, Gamma Horizon,
Flu vaccinations to add pressure to GP surgery call capacity

The August bank holiday marks the end summer. It will be September when we return to work next week and autumn will have begun. Schools will also shortly be re-open to all pupils for the first time since the end of March. For GP surgeries, it will be business as usual, except many...

25/08
2020
Implementing a remote working strategy - what you need to know
Posted by Nick Pursglove on 25/08 at 10:00 AM Cloud-hosted telephone systems, Gamma Horizon, Remote working,
Remote working guide

The requirement for a remote working strategy has never been more critical or relevant than during the COVID-19 pandemic. Our latest eBook takes a look at some of the key business drivers behind creating a remote working policy. It also looks at the challenges and the technology...

21/08
2020
Looking at handsets for Microsoft Teams calling
Posted by Chris Wheeler on 21/08 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams, Telephone systems,
Desk handset for Microsoft Teams and headset

In recent months we have seen a huge adoption increase in Microsoft Teams. Businesses and organisations of all sizes are making the move into unified communications to enable remote working and collaboration regardless of where staff are and what device they use.  We have also...

18/08
2020
Empowering a remote workforce with Microsoft Teams
Posted by Ash Khagram on 18/08 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams, Microsoft 365, Cloud hosted telephone systems,
Empowering a remote workforce with Microsoft Teams

The spread of COVID-19 forced businesses to transition their staff to remote working to limit the infection rate and keep them safe. Remote working is now becoming a part of everyday working life. Allowing staff to work away from the office is important to:Save on office...

Page 1 of 3 pages  1 2 3 > 

Contact us now

Send us a message