04/12
2018
Five ways a hosted telephone system could benefit your estate agency
Posted by Nick Pursglove on 04/12 at 10:00 AM Estate agencies, Cloud-hosted telephone systems, Gamma Horizon,
Why estate agents benefit from a hosted phone system image

Working in a busy office with a hectic schedule can be highly demanding for estate agents. From managing viewings to liaising with clients, solicitors, surveyors and more, your communications play a crucial part in the day to day operation. Whether you’re a single site or...

27/11
2018
Can a modern telephone system help deliver continuity of care?
Posted by Jac Civill on 27/11 at 10:00 AM Healthcare, Cloud-hosted telephone systems, Gamma Horizon,

With the NHS under pressure and more patients encouraged to see their GPs to avoid long hospital waits, how can surgeries manage these ongoing demands while providing the required continuity of care? It all starts with communication. When patients contact their GPs, most still...

20/11
2018
GP surgeries need to provide improved patient access to compete with doctor apps
Posted by Caroline Moore on 20/11 at 10:00 AM Healthcare, Cloud-hosted telephone systems, Gamma Horizon,

GP surgeries must be sick and tired of being told what to do to improve their patient access while trying to juggle restricted budgets. While GPs and healthcare staff just want to get on with the job of caring for patients, practice managers are battling to ensure they meet QoF and...

25/09
2018
Will a GP appointment-booking app be enough to beat the early morning call rush?
Posted by Jane Atkins on 25/09 at 10:00 AM Healthcare, Cloud-hosted telephone systems,

Some GP surgeries invite patients to book appointments online to try to relieve the pressure put on receptionists at peak times while former health secretary Jeremy Hunt has been backing a new app to “mark the death-knell of the 8am scramble for GP appointments”.  This...

13/03
2018
Medical system integration with phone systems is key for general practice QOF points
Posted by Jane Atkins on 13/03 at 10:00 AM Healthcare, Cloud-hosted telephone systems, Telephone systems, Unified communications,
GP waiting room

When I speak to practice managers about replacing their aging telephone systems, one of the items that always produces positive interest is the option to integrate with their existing general practice medical systems. And would I blame them? I could not work without our company...

01/08
2016
A quick and easy guide to moving to a new telephone system
Posted by Caroline Moore on 01/08 at 05:25 PM Whitepapers, Cloud-hosted telephone systems,
Buyers guide image

If you’d like some more information on cloud communications, you might find our following resource helpful.Download our whitepaper: Moving to a new phone system - to see:How do modern phone systems help your business When should you consider changing your phone system What do...

12/07
2016
Why do GP surgeries need call recording?
Posted by Sophie Down on 12/07 at 10:00 AM Cloud-hosted telephone systems, Healthcare, Telephone systems,
Why do GP surgeries need call recording image

With millions of appointments taking place across the UK per year, a reoccurring aim for GP surgeries is to improve access to care and to offer more flexible appointments to patients.Telephone triage is a method adopted by many surgeries to help boost such flexibility and safely...

10/11
2014
Your IT is in the cloud - what about your phone system
Posted by Caroline Moore on 10/11 at 12:32 PM Large enterprises, SMEs, Cloud-hosted telephone systems, Telephone systems,
Cloud telephony right for your business image

The cloud has been an IT buzz word for a number of years and now it is being associated with telephony. But is the cloud the right place for your business telephone system?Cloud telephony is perfect for businesses that prefer to outsource operational costs and do not want the...

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