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13/03
2018
Medical system integration with phone systems is key for general practice QOF points
Posted by Jane Atkins on 13/03 at 10:00 AM Healthcare, Cloud-hosted telephone systems, Telephone systems, Unified communications,
GP waiting room

When I speak to practice managers about replacing their aging telephone systems, one of the items that always produces positive interest is the option to integrate with their existing general practice medical systems. And would I blame them? I could not work without our company...

06/03
2018
The changing general practice landscape requires hosted telephony services
Posted by James Hooker on 06/03 at 10:00 AM Healthcare, Cloud-hosted telephone systems,
GP practice

According to a report*, it looks like it’s all doom and gloom for GP surgeries in Devon with the closure of three practices and 12 mergers. The same report, which covered the period between July 1, 2016, and December 31, 2017, has shown the number of patients registered with a GP...

01/08
2016
A quick and easy guide to moving to a new telephone system
Posted by Caroline Moore on 01/08 at 05:25 PM Whitepapers, Cloud-hosted telephone systems,
Buyers guide image

If you’d like some more information on cloud communications, you might find our following resource helpful.Download our whitepaper: Moving to a new phone system - to see:How do modern phone systems help your business When should you consider changing your phone system What do...

12/07
2016
Why do GP surgeries need call recording?
Posted by Sophie Down on 12/07 at 10:00 AM Cloud-hosted telephone systems, Healthcare, Telephone systems,
Why do GP surgeries need call recording image

With millions of appointments taking place across the UK per year, a reoccurring aim for GP surgeries is to improve access to care and to offer more flexible appointments to patients.Telephone triage is a method adopted by many surgeries to help boost such flexibility and safely...

10/11
2014
Your IT is in the cloud - what about your phone system
Posted by Caroline Moore on 10/11 at 12:32 PM Large enterprises, SMEs, Cloud-hosted telephone systems, Telephone systems,
Cloud telephony right for your business image

The cloud has been an IT buzz word for a number of years and now it is being associated with telephony. But is the cloud the right place for your business telephone system?Cloud telephony is perfect for businesses that prefer to outsource operational costs and do not want the...