31/08
2021
Secure your remote workforce with Cisco Duo
Posted by Ian Temple-Edwards on 31/08 at 10:00 AM Large enterprises, SMEs, Cloud services, Remote working, Security,
Cisco Duo MFA

With cyber-crime on the rise, along with identity theft and brute-force attacks, every business should be looking at multi-factor authentication methods. When businesses opened their core networks to allow for home working during the pandemic, the risk of remote security breaches...

15/06
2021
Ransomware is affecting the food chain – will your business be next?
Posted by Ash Khagram on 15/06 at 10:00 AM Cloud services, Security,
Ransomware is affecting the food chain – will your business be next?

A recent news item has surfaced regarding a high-level cyber-attack on the JBS food processing company, which affected its North American and Australian IT systems.  JBS, one of the largest meat processing companies in the world, was hit by a sophisticated ransomware attack. The...

21/05
2021
Isn’t it time to futureproof your phone system and make the switch to the cloud?
Posted by Jake Cribb on 21/05 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Cloud services, SIP, Telephone lines, Telephone systems,
Isn’t it time to futureproof your phone system and make the switch to the cloud?

It is common knowledge among telecommunications experts that ISDN is a dying technology. Indeed, Openreach intends to switch their ISDN network off entirely in 2025 and the general consensus is the technology will be as good as gone by then anyway. But this traditional service is...

18/05
2021
How can a “choose your own device” model support remote workers and keep your data secure?
Posted by Ash Khagram on 18/05 at 10:00 AM Cloud services, Mobiles, Security,
How can a “choose your own device” model support remote workers and keep your data secure?

Recently, business have been introducing a choose your own device model (CYOD) to support the organisation and staff. CYOD is similar to a bring your own device (BYOD) model and has been around for the same amount of time, but in this case, the devices have to be approved by the...

30/04
2021
Are your employees’ details already for sale on the dark web?
Posted by Caroline Moore on 30/04 at 10:00 AM Cloud services, IT services, Microsoft 365, Security,
Are your employees’ details already for sale on the dark web?

Even the most tech savvy of employees can be caught out by a seemingly innocent email or app. A quick click on a link can lead to staff credentials being stolen by hackers and then put up for sale on the dark web. It all sounds rather farfetched, but data breaches are a regular...

02/02
2021
An agent’s story: Using technology to maintain customer service and business sales
Posted by Liz Womack on 02/02 at 10:00 AM Cloud hosted telephone systems, Cloud services, Remote working,
An agent’s story: Using technology to maintain customer service and business sales

I started my new role at swcomms when the first national lockdown ended last year. Given that we are now in our third lockdown, I have experienced working and learning my new role both in an office environment and in a homeworking capacity. I have had to be flexible in my approach and...

08/01
2021
Useful guide to working through a third lockdown
Posted by Caroline Moore on 08/01 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, Microsoft 365, Remote working, Unified communications,
click here to download our useful guide to working through a third lockdown - swcomms

As of January 5, 2021, the UK is entered its third nationwide lockdown due to the ongoing coronavirus pandemic. People are being told to “Stay at home”, which means working from home. Before the second lockdown in November 2020, the Office for National Statistics reported that the...

18/12
2020
2020: The year of the remote worker – how have unified communications apps helped?
Posted by Laurie Coleman on 18/12 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Cloud services, Unified communications,

The year 2020 will be remembered by many as one to forget with the pandemic causing distress in so many different ways. For the IT industry, it has been the year when businesses began to take digital transformation seriously as they were forced to adopt remote working strategies to...

08/12
2020
Fibre vs full fibre – what’s the difference and why does it matter?
Posted by Caroline Moore on 08/12 at 10:00 AM Cloud hosted telephone systems, Cloud services, Internet connectivity,
Fibre vs full fibre – what’s the difference and why does it matter?

The UK’s outdated internet connectivity infrastructure is holding many businesses back at a time when they could really do without any more challenges. Businesses in every sector are in urgent need of digital connectivity that is truly fit for purpose, but there seems to be confusion...

27/11
2020
What I have learned about Microsoft Teams during lockdown and the ‘new normal’
Posted by Daniel Fuller-Smith on 27/11 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams, Cloud services,
What I have learned about Microsoft Teams during lockdown and the ‘new normal’

While Microsoft Teams had reached 19 million active users at the end of 2019, for many people like me, it was that pesky app that loaded up with Microsoft 365 when I started my PC but I never got around to using. Then along came COVID-19, forcing many businesses to send their staff...

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