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14/12
2021
Remote working is back…are you all set up?

It’s a long way from full lockdown, but there will be some disappointed businesses and staff re-adopting a work from home policy this week after Plan B was brought in by the Government to protect the NHS while Omicron numbers rise in the UK.For some people, working from home has...

26/01
2021
Is your phone system still enough to communicate effectively?
Posted by Dan Drew on 26/01 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon,

The days of just using the phone to communicate with colleagues and clients are behind us, and I am not just talking about email. Just as we use apps like WhatApp, FaceTime and WeTransfer (to name a few) in our personal lives, we want to use professional versions of these at work,...

08/01
2021
Useful guide to working through a third lockdown
Posted by Caroline Moore on 08/01 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, Microsoft 365, Remote working, Unified communications,
click here to download our useful guide to working through a third lockdown - swcomms

As of January 5, 2021, the UK is entered its third nationwide lockdown due to the ongoing coronavirus pandemic. People are being told to “Stay at home”, which means working from home. Before the second lockdown in November 2020, the Office for National Statistics reported that the...

18/12
2020
2020: The year of the remote worker – how have unified communications apps helped?
Posted by Laurie Coleman on 18/12 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Cloud services, Unified communications,

The year 2020 will be remembered by many as one to forget with the pandemic causing distress in so many different ways. For the IT industry, it has been the year when businesses began to take digital transformation seriously as they were forced to adopt remote working strategies to...

11/12
2020
Why businesses choose Gamma Horizon as a cloud-hosted telephone system
Posted by Laurie Coleman on 11/12 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon,

In this short video, I have provided you an overview on one of the UK’s most popular cloud-hosted telephone systems, Gamma Horizon. Gamma Horizon is what is known in the comms industry as ‘highly available’ and all this really means is that it is on the worldwide web. You can...

03/11
2020
Remain open to your customers and prospects during a second lockdown
Posted by Caroline Moore on 03/11 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, Data centre, Internet connectivity, Remote working, Video conferencing,
Remain open to your customers and prospects during a second lockdown

We all felt a second lockdown was coming. The rising number of cases of COVID-19 and the increase in people being admitted into hospital led Boris Johnson to his announcement on Saturday night to the dismay of most people who were watching. Among the most disappointed will be the...

11/09
2020
Remote working challenges and how to solve them
Posted by Mat Hillman on 11/09 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, IT services,
Remote working challenges and how to solve them

Businesses were forced to embrace remote working during lockdown and some have adopted this strategy as a long-term model for a proportion of their staff, if not all.  However, adopting a remote working strategy is not without its challenges. As swcomms moves towards a hybrid...

08/09
2020
Is your business prepared for a potential second wave of coronavirus?
Posted by Ash Khagram on 08/09 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, Internet connectivity, IT services, Microsoft 365, Mobiles, Security, Video conferencing,
Is your business prepared for a potential second wave of coronavirus?

With the Government announcing 2,988 new COVID-19 cases on Sunday - the highest figure since May 22– there are concerns of a second wave of coronavirus and the implications this may have on businesses. Daily confirmed cases began edging up again in July - after falling...

01/09
2020
Think outside the office and consolidate communications to maintain profit margins
Posted by Jake Cribb on 01/09 at 10:00 AM Cloud-hosted telephone systems, Cloud hosted telephone systems, Gamma Horizon, Remote working,
Modern office guide

COVID-19 has meant remote working has moved from being a niche requirement for a small subset of employees to a mainstream operational necessity. Most businesses have been investigating potential for remote access and connectivity while trying to find ways of reducing inefficiencies...

28/08
2020
Flu season on top of COVID-19 to heap pressure on GP surgery phone lines
Posted by Jane Atkins on 28/08 at 10:00 AM Healthcare, Cloud-hosted telephone systems, Cloud hosted telephone systems, Gamma Horizon,
Flu vaccinations to add pressure to GP surgery call capacity

The August bank holiday marks the end summer. It will be September when we return to work next week and autumn will have begun. Schools will also shortly be re-open to all pupils for the first time since the end of March. For GP surgeries, it will be business as usual, except many...

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