24/08
2021
Follow this simple landline replacement recipe
Posted by Jake Cribb on 24/08 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Telephone systems,
Follow this simple landline replacement recipe

The ISDN and PSTN switch-off date is set for 2025 when Openreach will withdraw the use of these traditional copper wires. Businesses are being encouraged to move to a cloud-hosted telephone system to future-proof their communications.Our infographic below provides you with the...

06/08
2021
Nine steps to choosing the right telephone system for your business
Posted by Joe Kavanagh on 06/08 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Telephone systems, Unified communications,
Infographic: Nine steps to choosing the right telephone system for your business

As more businesses adopt a hybrid working model, the need for a flexible telephone system has become even more important. With so much information available, where do you start?  Our nine-step checklist, created in conjunction with Gamma, provides a simple set of questions to help...

16/07
2021
Video guide: Why do businesses use call recording?
Posted by Steve Webb on 16/07 at 10:00 AM Call recording, Cloud hosted telephone systems, Gamma Horizon,

More businesses are using call recording to enjoy the benefit of enhanced training and customer service, GDPR, MiFIDII and PCI compliance, as well as gaining protection from nuisance callers. Gamma’s call recording platform integrates directly with the Horizon cloud-hosted...

06/07
2021
Why now’s the time to upgrade your telephone system
Posted by Ash Khagram on 06/07 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, SIP,
Why now’s the time to upgrade your telephone system

Now more than ever, your business communications are a critical enabler to success. Openreach are currently working on the PSTN and ISDN switch-off, which they are set to complete in 2025. This will render traditional phone lines obsolete and older telephone systems...

01/06
2021
Do businesses still need telephone handsets?
Posted by Daniel Fuller-Smith on 01/06 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Unified communications,
Do businesses still need telephone handsets?

This is a question I have asked many of my customers who have come to us seeking phone systems that give them more flexibility and accommodate home working with ease. The thought of replacing a phone system can seem like an enormous and expensive task, but when you remove the cost of...

21/05
2021
Isn’t it time to futureproof your phone system and make the switch to the cloud?
Posted by Jake Cribb on 21/05 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Cloud services, SIP, Telephone lines, Telephone systems,
Isn’t it time to futureproof your phone system and make the switch to the cloud?

It is common knowledge among telecommunications experts that ISDN is a dying technology. Indeed, Openreach intends to switch their ISDN network off entirely in 2025 and the general consensus is the technology will be as good as gone by then anyway. But this traditional service is...

06/04
2021
Video meetings are here to stay, so let’s make them easier!
Posted by Jake Cribb on 06/04 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Unified communications,

To be “Zoomed out” is a phrase I have heard a lot in the last year. People have used the free 40-minute Zoom sessions to stay in touch with friends and family, to attend an exercise class, weight loss club, committee meeting, etc. or have even used it for work despite the faff of...

26/01
2021
Is your phone system still enough to communicate effectively?
Posted by Dan Drew on 26/01 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon,

The days of just using the phone to communicate with colleagues and clients are behind us, and I am not just talking about email. Just as we use apps like WhatApp, FaceTime and WeTransfer (to name a few) in our personal lives, we want to use professional versions of these at work,...

08/01
2021
Useful guide to working through a third lockdown
Posted by Caroline Moore on 08/01 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, Microsoft 365, Remote working, Unified communications,
click here to download our useful guide to working through a third lockdown - swcomms

As of January 5, 2021, the UK is entered its third nationwide lockdown due to the ongoing coronavirus pandemic. People are being told to “Stay at home”, which means working from home. Before the second lockdown in November 2020, the Office for National Statistics reported that the...

18/12
2020
2020: The year of the remote worker – how have unified communications apps helped?
Posted by Laurie Coleman on 18/12 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Cloud services, Unified communications,

The year 2020 will be remembered by many as one to forget with the pandemic causing distress in so many different ways. For the IT industry, it has been the year when businesses began to take digital transformation seriously as they were forced to adopt remote working strategies to...

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