Pay-as-you-go for seasonal internet access in the tourist industry
Posted by Colin Woods on 06/11 at 10:00 AM Hospitality, Internet connectivity,
woman camping with a laptop

Owning a seasonal business has challenges, not least of which is the need to ramp everything up for the season and then clamp down for the off-season. Staffing levels must flex, as do so many other things. Even utility bills reflect the seasonal usage: electricity, gas,...

What should Wi-Fi mean for the hospitality industry?
Posted by Elaine Bellamy on 27/03 at 10:00 AM Hospitality, Wi-Fi,
Campers using Wi-Fi - are you protected

We get requests for Wi-Fi solutions all the time from the hospitality industry, usually for guest Wi-Fi solutions to be used by cafés, restaurants, pubs, campsites, hotels, holiday parks, etc. The management and owners want to provide a guest Wi-Fi service that is decent enough to...

Is your guest WiFi ready for the 2017 holiday season?
Posted by Caroline Moore on 07/03 at 10:00 AM Hospitality, Wi-Fi,
camping wifi image

February half-term has been and gone which means the real holiday season is almost upon us.If they have not done so already, many campsite, caravan sites, holiday parks and hotels will be using what’s left of the off-season to reflect on the success of the last year.Was your guest...

Infographic: Is your hotel network optimised for a superior guest experience?
Posted by Caroline Moore on 18/11 at 10:00 AM Images and graphics, Hospitality, Data networks,
Hospitality infographic image

Guests expect to be able to use their mobile devices in the same way as they would at home and at work.They also expect to use quality in-room TV services.Meanwhile they expect your staff to be highly responsive to their needs.Your data network could hold the key to providing...

Infographic: Optimise your hotel network and your costs
Posted by James Hooker on 19/10 at 10:00 AM Hospitality, Data networks,
Hotel networks image

Your number one goal is to delight your customers while keeping operational costs under control.The good news is end-to-end guest experience and efficient operations are possible at optimised costs.Find out how you can:Leverage past investments Accelerate ROI with...

Two most common complaints about guest WiFi
Posted by Joe Kavanagh on 14/10 at 10:00 AM Hospitality,
Common WiFi complaints image

Decent guest WiFi is critical to hotels in terms of providing excellent customer service, gaining decent reviews or even securing a room booking in the first place.We take a look at the two most common complaints about guest WiFi and a give few tips on how you can address...

Video blog: Making WiFi work for your hospitality business
Posted by David Brace on 01/03 at 11:37 AM Videos and webinars, Hospitality, Internet connectivity, Wi-Fi,

Internet access and WiFi will be another cost to your hospitality business but there are neat ways to make it work for you.Hotels, restaurant, holiday parks etc, can offer WiFi as a facility in exchange for customer emails or Facebook ‘Likes’ that can be used for marketing...

Video blog: Do I need web filtering for my WiFi Internet access?
Posted by David Brace on 25/02 at 11:56 AM Videos and webinars, Hospitality, Internet connectivity, Wi-Fi,

Being ignorant of what your guests are downloading or viewing on their mobile devices while enjoying the WiFi hospitality of your business is no defence or protection against the effects of unsuitable or malicious content.Web filtering is key to protecting your network from...

Video blog: Can you afford to have poor WiFi in the hospitality industry?
Posted by David Brace on 02/02 at 11:36 AM Images and graphics, Hospitality, Internet connectivity, Wi-Fi,

Providing extensive WiFi coverage and sufficient bandwidth is a must-have utility for the hospitality industry and yet there are still many hotels, guests houses, holiday parks, restaurants, etc. that fail to provide decent wireless Internet access.Worst still is when these...

Make your guests feel at home with a decent WiFi solution
Posted by David Brace on 27/03 at 12:05 PM Hospitality, Internet connectivity,
Camping WiFi image

Guests expect decent WiFi whether they are staying in a hotel, B&B, lodge, chalet or caravan park.WiFi is regarded as a standard utility, not just relied upon by business travellers, but by holidaymakers who want to check their emails, use social media, browse the Internet, and...

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