What should Wi-Fi mean for the hospitality industry? Posted by Elaine Bellamy on 27/03 at 10:00 AM Hospitality,
Wi-Fi,
We get requests for Wi-Fi solutions all the time from the hospitality industry, usually for guest Wi-Fi solutions to be used by cafés, restaurants, pubs, campsites, hotels, holiday parks, etc. The management and owners want to provide a guest Wi-Fi service that is decent enough to...
07/03 2017
Is your guest WiFi ready for the 2017 holiday season? Posted by Caroline Moore on 07/03 at 10:00 AM Hospitality,
Wi-Fi,
February half-term has been and gone which means the real holiday season is almost upon us.If they have not done so already, many campsite, caravan sites, holiday parks and hotels will be using what’s left of the off-season to reflect on the success of the last year.Was your guest...
18/11 2016
Infographic: Is your hotel network optimised for a superior guest experience? Posted by Caroline Moore on 18/11 at 10:00 AM Images and graphics,
Hospitality,
Data networks,
Guests expect to be able to use their mobile devices in the same way as they would at home and at work.They also expect to use quality in-room TV services.Meanwhile they expect your staff to be highly responsive to their needs.Your data network could hold the key to providing...
19/10 2016
Infographic: Optimise your hotel network and your costs Posted by James Hooker on 19/10 at 10:00 AM Hospitality,
Data networks,
Your number one goal is to delight your customers while keeping operational costs under control.The good news is end-to-end guest experience and efficient operations are possible at optimised costs.Find out how you can:Leverage past investments
Accelerate ROI with...
14/10 2016
Two most common complaints about guest WiFi Posted by Joe Kavanagh on 14/10 at 10:00 AM Hospitality,
Decent guest WiFi is critical to hotels in terms of providing excellent customer service, gaining decent reviews or even securing a room booking in the first place.We take a look at the two most common complaints about guest WiFi and a give few tips on how you can address...
Internet access and WiFi will be another cost to your hospitality business but there are neat ways to make it work for you.Hotels, restaurant, holiday parks etc, can offer WiFi as a facility in exchange for customer emails or Facebook ‘Likes’ that can be used for marketing...
Being ignorant of what your guests are downloading or viewing on their mobile devices while enjoying the WiFi hospitality of your business is no defence or protection against the effects of unsuitable or malicious content.Web filtering is key to protecting your network from...
Providing extensive WiFi coverage and sufficient bandwidth is a must-have utility for the hospitality industry and yet there are still many hotels, guests houses, holiday parks, restaurants, etc. that fail to provide decent wireless Internet access.Worst still is when these...
27/03 2015
Make your guests feel at home with a decent WiFi solution Posted by David Brace on 27/03 at 12:05 PM Hospitality,
Internet connectivity,
Guests expect decent WiFi whether they are staying in a hotel, B&B, lodge, chalet or caravan park.WiFi is regarded as a standard utility, not just relied upon by business travellers, but by holidaymakers who want to check their emails, use social media, browse the Internet, and...
The holiday season is now on its way with just a few weeks until Easter. No doubt you are putting the finishing touches to your campsite or caravan, chalet or lodge park ahead of the 2015 season.But what about your WiFi?Extensive WiFi coverage and sufficient Internet bandwidth is...