When the pandemic was at its height and we were plunged into lockdown, we had no choice but to turn to the phone and online services to contact businesses we would previously have visited in person.Despite the vaccination programme leading to the opening up of services, people...

Owning a seasonal business has challenges, not least of which is the need to ramp everything up for the season and then clamp down for the off-season. Staffing levels must flex, as do so many other things. Even utility bills reflect the seasonal usage: electricity, gas,...

We get requests for Wi-Fi solutions all the time from the hospitality industry, usually for guest Wi-Fi solutions to be used by cafés, restaurants, pubs, campsites, hotels, holiday parks, etc. The management and owners want to provide a guest Wi-Fi service that is decent enough to...

February half-term has been and gone which means the real holiday season is almost upon us.If they have not done so already, many campsite, caravan sites, holiday parks and hotels will be using what’s left of the off-season to reflect on the success of the last year.Was your guest...

Guests expect to be able to use their mobile devices in the same way as they would at home and at work.They also expect to use quality in-room TV services.Meanwhile they expect your staff to be highly responsive to their needs.Your data network could hold the key to providing...

Your number one goal is to delight your customers while keeping operational costs under control.The good news is end-to-end guest experience and efficient operations are possible at optimised costs.Find out how you can:Leverage past investments Accelerate ROI with...

Decent guest WiFi is critical to hotels in terms of providing excellent customer service, gaining decent reviews or even securing a room booking in the first place.We take a look at the two most common complaints about guest WiFi and a give few tips on how you can address...

Internet access and WiFi will be another cost to your hospitality business but there are neat ways to make it work for you.Hotels, restaurant, holiday parks etc, can offer WiFi as a facility in exchange for customer emails or Facebook ‘Likes’ that can be used for marketing...

Being ignorant of what your guests are downloading or viewing on their mobile devices while enjoying the WiFi hospitality of your business is no defence or protection against the effects of unsuitable or malicious content.Web filtering is key to protecting your network from...

Providing extensive WiFi coverage and sufficient bandwidth is a must-have utility for the hospitality industry and yet there are still many hotels, guests houses, holiday parks, restaurants, etc. that fail to provide decent wireless Internet access.Worst still is when these...