14/09
2021
Chip shortage means businesses need to take a long-term view on IT projects
Posted by Caroline Moore on 14/09 at 10:00 AM Large enterprises, SMEs, Wi-Fi, Cloud-hosted telephone systems, Data networks, On-premise telephone systems, IT services,
Chip shortage blog

Shortages are causing issues across multiple industries with a lack of cement, bricks, cars, bottled water, chicken, milkshakes and beer grabbing the headlines. In our industry, it is the semiconductor chips used in electronic devices that are causing the biggest headaches.  As...

10/09
2021
Reasons to change your IT support provider
Posted by Tony Robinson on 10/09 at 10:00 AM IT services,
Reasons to change your IT support provider blog

One of the hardest supplier decisions a business will ever have to make is if they should change their IT support company. After all, they often hold the keys to your business and can make it tricky to move on, even when you really should.In this blog, I go through just a few of...

18/06
2021
Are you aware of the Wi-Fi vulnerability that could affect all your wireless devices?
Posted by Daniel Fuller-Smith on 18/06 at 10:00 AM IT services, Security, Wi-Fi,
Are you aware of the Wi-Fi vulnerability that could affect all your wireless devices?

Have you heard of a “fragattack”? Until a week ago, I hadn’t heard of them either, but it is fast becoming the biggest threat to your Wi-Fi and devices connected to your router.Some believe that this latest vulnerability has been in existence since 1997! Researchers found that...

30/04
2021
Are your employees’ details already for sale on the dark web?
Posted by Caroline Moore on 30/04 at 10:00 AM Cloud services, IT services, Microsoft 365, Security,
Are your employees’ details already for sale on the dark web?

Even the most tech savvy of employees can be caught out by a seemingly innocent email or app. A quick click on a link can lead to staff credentials being stolen by hackers and then put up for sale on the dark web. It all sounds rather farfetched, but data breaches are a regular...

16/04
2021
How does your SME look after its IT and security needs?
Posted by Caroline Moore on 16/04 at 10:00 AM Microsoft 365, IT services, Security,
IT support Focus Shield

Small to medium enterprise owners just want to run their businesses with the aim of making a profit. Therefore, the lion’s share of their energies will be focused on productive and money-making tasks, and making sure their staff are energised to do the same. In contrast, I cannot...

05/03
2021
Using technology in care homes to stay connected
Posted by Liz Womack on 05/03 at 10:00 AM Cloud hosted telephone systems, Internet connectivity, IT services, Microsoft 365, Mobiles, SIP,
Using technology in care homes to stay connected

Care home residents are now allowed one regular visitor, which will hopefully mark the start of a return to normality for a sector that has suffered so much heartache and stress in the last year in the wake of more than 32,000 COVID-19 care home resident deaths*. While other...

26/02
2021
It took a pandemic to improve how we do business
Posted by Colin Woods on 26/02 at 10:00 AM Cloud hosted telephone systems, Data centre, IT services, Microsoft 365,
It took a pandemic to improve how we do business

Just over a year ago, the words ‘COVID-19’, ‘lockdown’ and ‘social distancing’ had no place in our day-to-day diction. We did not live in bubbles or watch the Prime Minister wheel out health experts for daily updates. If we wanted to have dinner with friends, we simply invited them...

11/09
2020
Remote working challenges and how to solve them
Posted by Mat Hillman on 11/09 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, IT services,
Remote working challenges and how to solve them

Businesses were forced to embrace remote working during lockdown and some have adopted this strategy as a long-term model for a proportion of their staff, if not all.  However, adopting a remote working strategy is not without its challenges. As swcomms moves towards a hybrid...

08/09
2020
Is your business prepared for a potential second wave of coronavirus?
Posted by Ash Khagram on 08/09 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, Internet connectivity, IT services, Microsoft 365, Mobiles, Security, Video conferencing,
Is your business prepared for a potential second wave of coronavirus?

With the Government announcing 2,988 new COVID-19 cases on Sunday - the highest figure since May 22– there are concerns of a second wave of coronavirus and the implications this may have on businesses. Daily confirmed cases began edging up again in July - after falling...

11/08
2020
Windows 10 is five years old and still evolving
Posted by Chris Wheeler on 11/08 at 10:00 AM Cloud services, IT services, Microsoft 365,
Windows 10 is five years old and still evolving

On 29 July, 2015, the Windows 10 operating system was made available to the world. It had the ability to work on both desktop and tablet devices along with radical changes that included the removal of the start button, the inclusion of the digital assistant, Cortana, and the Universal...

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