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05/07
2022
Don’t go too cheap and cheerful on your cloud-hosted phone system
Posted by Lynn Hart on 05/07 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams, Gamma Horizon,
Don’t go too cheap and cheerful on your cloud-hosted phone system

With Openreach’s ISDN switch-off now well and truly underway with copper lines about to be switched off in multiple locations across the UK, I have been speaking with a lot of businesses that are looking to take the plunge and move to a cloud-hosted phone system to ensure they still...

28/06
2022
Rail strikes highlights benefits of remote working solutions
Posted by Caroline Moore on 28/06 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams, Gamma Horizon, Unified communications, Remote working,
Rail strikes highlights benefits of remote working solutions

Last week’s rail strikes will have been disruptive for many people, but it made me wonder whether industrial action of this scale would have been more devastating before the pandemic? I have written many blogs on disruptions that have highlighted the need for more flexible working...

04/03
2022
What you need to know about the Openreach switch-off
Posted by Jake Cribb on 04/03 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams, Gamma Horizon, Internet connectivity, On-premise telephone systems, SIP,
What you need to know about the Openreach switch-off

What is the switch-off?We have been talking about the switch-off of PSTN and ISDN telephone lines, and ADSL and FTTC broadband lines since Openreach announced its intention to withdraw these services back in 2020. Back then, we published a link to their video. Two years on, we felt...

01/03
2022
Webinar: How to use Microsoft Teams as a school phone system
Posted by Daniel Fuller-Smith on 01/03 at 10:00 AM Education, Cloud-hosted telephone systems, Microsoft Teams,

Many schools are already using Microsoft Teams as a way of delivering remote online learning and keeping in touch with other members of staff.Now, schools are making the most of their licences and enjoying both the flexibility and cost saving benefits of the Microsoft Phone System...

04/02
2022
Microsoft price rises mark change to subscription service
Posted by Ian Temple-Edwards on 04/02 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams, Microsoft 365,
Microsoft price rises mark change to subscription service

Microsoft is changing the way it is charging its subscribers for its cloud services. While a rolling monthly payment option will still exist, Microsoft is about to apply one-year, and eventually three-year contracts, to maintain a steady income and to offer fixed pricing to their...

04/01
2022
Saving money for independent schools with technology
Posted by Yvonne Dennis on 04/01 at 10:00 AM Education, Cloud-hosted telephone systems, Microsoft Teams, On-premise telephone systems,
Saving money for independent schools with technology

How can something new cost less? This is something I get asked every day but it’s true in many cases, especially when independent schools are hanging onto older technology that is just not worth the expense. How can old technology cost more?Take a phone system. If you are using...

17/12
2021
Schools get ready to move online due to rising COVID cases
Posted by Joe Kavanagh on 17/12 at 10:00 AM Education, Wi-Fi, Cloud-hosted telephone systems, Microsoft Teams, Internet connectivity, Microsoft 365,
Schools get ready to move online due to rising COVID cases

As COVID cases continue to rise amid a rush to get all eligible over-18s booster jabs before the end of the year and with Plan B in full swing, it is no wonder schools are eyeing the spring term with trepidation.The Government is committed to keeping schools open, but with so many...

14/12
2021
Remote working is back…are you all set up?

It’s a long way from full lockdown, but there will be some disappointed businesses and staff re-adopting a work from home policy this week after Plan B was brought in by the Government to protect the NHS while Omicron numbers rise in the UK.For some people, working from home has...

30/11
2021
Use Microsoft apps to make business processes a little easier
Posted by Liz Womack on 30/11 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams, Microsoft 365,
Use Microsoft apps to make business processes a little easier

While a phone system still plays a big part of staying in contact with prospects and customers, there are now more options available to cut down on call waiting times and to allow businesses to work more efficiently.With the various Microsoft apps available, your business can...

12/11
2021
Looking after small businesses to help them work smarter
Posted by Elaine Bellamy on 12/11 at 10:00 AM IT support, Wi-Fi, Cloud-hosted telephone systems, Microsoft Teams, Microsoft 365,
Looking after small businesses to help them work smarter

I often get asked by small businesses if they are too small to be of any interest to swcomms. My answer is always an emphatic “No”! In fact, small businesses can be extremely satisfying to work with. With a little bit of handholding, we can make a real difference to their business...

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