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02/08
2022
What’s your timescale for preparing for the UK’s ISDN and PSTN switch-off?
Posted by Liz Womack on 02/08 at 10:00 AM Cloud-hosted telephone systems, On-premise telephone systems,
What’s your timescale for preparing for the UK’s ISDN and PSTN switch-off? Image

With Openreach’s ISDN and PSTN switch-off underway, many businesses around the UK have migrated from copper-based lines and traditional phone systems to modern, more resilient cloud-based alternatives, but how long did it take them? This blog looks at the timescales involved in...

24/05
2022
Dispelling the myth of the premature death of the business phone system
Posted by Stuart Amoah-Martin on 24/05 at 10:00 AM Cloud-hosted telephone systems, Landlines and calls, On-premise telephone systems, Unified communications,
Dispelling the myth of the premature death of the business phone system

With some businesses moving to a mobiles-only communications model, I wanted to wave the flag for the business phone system! In my mind, you should not be retiring any up-to-date phone system just yet as there are many benefits over using just mobiles. In fact, the perfect solution is...

29/03
2022
Now’s the time to futureproof your phone system ahead of the Openreach switch-off
Posted by Jeremy Hignell on 29/03 at 10:00 AM Cloud-hosted telephone systems, On-premise telephone systems, Unified communications,
Now’s the time to futureproof your phone system ahead of the Openreach switch-off

If you have a phone system that uses traditional copper-based ISDN or PSTN lines, it is likely that you will have been informed of the eventual switch-off for these connections. Openreach is disconnecting all copper-based telephone lines by 2025 and has already made a start switching...

08/03
2022
Webinar: Get more flexibility from your school phone system
Posted by Daniel Fuller-Smith on 08/03 at 10:00 AM Education, On-premise telephone systems, Alcatel-Lucent Enterprise,

Primary schools are upgrading their old phone systems to benefit from new features, including:Free calls to UK landlines and mobiles Increased line capacity to handle more incoming calls at once Handsets in every classroom, plus Wi-Fi handsets for staff working...

04/03
2022
What you need to know about the Openreach switch-off
Posted by Jake Cribb on 04/03 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams, Gamma Horizon, Internet connectivity, On-premise telephone systems, SIP,
What you need to know about the Openreach switch-off

What is the switch-off?We have been talking about the switch-off of PSTN and ISDN telephone lines, and ADSL and FTTC broadband lines since Openreach announced its intention to withdraw these services back in 2020. Back then, we published a link to their video. Two years on, we felt...

15/02
2022
Questions to ask when considering a new phone system
Posted by Jake Cribb on 15/02 at 10:00 AM Cloud-hosted telephone systems, On-premise telephone systems, Unified communications,
Questions to ask when considering a new phone system

Telephone systems have been providing a vital service for businesses of all sizes for decades. The way we used phone systems depended on office culture and user expectations of how to communicate between customers, workers and managers. However, a lot has changed since the pandemic...

11/02
2022
Salisbury businesses need to act now to maintain phone services
Posted by Joe Kavanagh on 11/02 at 10:00 AM Cloud-hosted telephone systems, On-premise telephone systems,
Salisbury businesses need to act now to maintain phone services

I enjoy regular contact with businesses across the south west and the south coast, so Salisbury is a city I often call. It has come as a bit of a shock to me to discover that many businesses there are not aware of the urgency of the Openreach copper withdrawal programme.  The...

18/01
2022
Three events collide to trigger phone system upgrades

The following infographic looks at how three major events have come together to create an urgent need for UK businesses to update their phone systems.Openreach’s copper line withdrawal, Covid-19 and the departure of Panasonic from the telecoms market have all played their part in...

04/01
2022
Saving money for independent schools with technology
Posted by Yvonne Dennis on 04/01 at 10:00 AM Education, Cloud-hosted telephone systems, Microsoft Teams, On-premise telephone systems,
Saving money for independent schools with technology

How can something new cost less? This is something I get asked every day but it’s true in many cases, especially when independent schools are hanging onto older technology that is just not worth the expense. How can old technology cost more?Take a phone system. If you are using...

05/11
2021
Hybrid handsets bridge the cabling gap to VoIP phone systems
Posted by Daniel Fuller-Smith on 05/11 at 10:00 AM Cloud-hosted telephone systems, On-premise telephone systems, Alcatel-Lucent Enterprise,
Hybrid handsets bridge the cabling gap to VoIP phone systems

While some telephony manufactures are accepting that customers are looking for softphone options to accommodate a blend of home and office working, Alcatel-Lucent Enterprise has flown the flag for desk phones with a new, eye-catching handset range.The new Enterprise desk phone...

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