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28/06
2022
Rail strikes highlights benefits of remote working solutions
Posted by Caroline Moore on 28/06 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams, Gamma Horizon, Unified communications, Remote working,
Rail strikes highlights benefits of remote working solutions

Last week’s rail strikes will have been disruptive for many people, but it made me wonder whether industrial action of this scale would have been more devastating before the pandemic? I have written many blogs on disruptions that have highlighted the need for more flexible working...

14/01
2022
Sign new mobile contract now to avoid EU roaming charges
Posted by Deepak Doll on 14/01 at 10:00 AM Mobiles, Remote working,
Sign new mobile contract now to avoid EU roaming charges

European context  Business travel to Europe has not been high on the agenda in the last two years, but as vaccinations pave the way for journeys across the channel, mobile EU roaming charges become a cost consideration.Ever since the UK left the EU, roaming charges have been a...

07/01
2022
Award-winning hardware vendor leads the way for UCaaS solutions
Posted by Caroline Moore on 07/01 at 10:00 AM Financial services, Charity, Education, Estate agencies, Hospitality, Large enterprises, Legal, SMEs, Call recording, Cloud-hosted telephone systems, Unified communications, Remote working,
Award-winning hardware vendor leads the way for UCaaS solutions

Since adopting Wildix as our latest unified communications (UC) partner, the marketing team has been busy reading up about and attending training sessions on their product set. One thing struck me that while Wildix won the Hardware Vendor category at the Comms Business Awards in 2021...

14/12
2021
Remote working is back…are you all set up?

It’s a long way from full lockdown, but there will be some disappointed businesses and staff re-adopting a work from home policy this week after Plan B was brought in by the Government to protect the NHS while Omicron numbers rise in the UK.For some people, working from home has...

09/03
2021
Remote working – business hero or villain of the pandemic?
Posted by Khaled El-Din on 09/03 at 10:00 AM Cloud hosted telephone systems, Remote working,
Remote working – business hero or villain of the pandemic?

This week the first milestone on the Government’s roadmap out of social distancing restrictions. Children returned to schools and care home residents can now have one regular face-to-face visitor. In terms of the workplace, the Government is still recommending people to work from home...

19/02
2021
Has the third lockdown revealed vulnerabilities in your business IT and communications?
Posted by Jane Atkins on 19/02 at 10:00 AM Cloud hosted telephone systems, Remote working,
Has the third lockdown revealed vulnerabilities in your business IT and communications?

The third lockdown looks like it is nearing an end, but I think we would all agree that it has been a tough one. Short and dark days, children back at home, rising COVID numbers and the very fact it has been the third lockdown in a year has made the first two months of 2021 very...

16/02
2021
The real business benefits of remote and hybrid working
Posted by Caroline Moore on 16/02 at 10:00 AM Cloud hosted telephone systems, Remote working,

Many businesses are currently adopting a blend of remote and office-based working to meet the Government’s COVID-19 social distancing rules during the third lockdown.However, the trend towards more flexible working had already begun. Before the pandemic, generation Z and millennials...

02/02
2021
An agent’s story: Using technology to maintain customer service and business sales
Posted by Liz Womack on 02/02 at 10:00 AM Cloud hosted telephone systems, Cloud services, Remote working,
An agent’s story: Using technology to maintain customer service and business sales

I started my new role at swcomms when the first national lockdown ended last year. Given that we are now in our third lockdown, I have experienced working and learning my new role both in an office environment and in a homeworking capacity. I have had to be flexible in my approach and...

08/01
2021
Useful guide to working through a third lockdown
Posted by Caroline Moore on 08/01 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, Microsoft 365, Remote working, Unified communications,
click here to download our useful guide to working through a third lockdown - swcomms

As of January 5, 2021, the UK is entered its third nationwide lockdown due to the ongoing coronavirus pandemic. People are being told to “Stay at home”, which means working from home. Before the second lockdown in November 2020, the Office for National Statistics reported that the...

03/11
2020
Remain open to your customers and prospects during a second lockdown
Posted by Caroline Moore on 03/11 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, Data centre, Internet connectivity, Remote working, Video conferencing,
Remain open to your customers and prospects during a second lockdown

We all felt a second lockdown was coming. The rising number of cases of COVID-19 and the increase in people being admitted into hospital led Boris Johnson to his announcement on Saturday night to the dismay of most people who were watching. Among the most disappointed will be the...

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