31/08
2021
Secure your remote workforce with Cisco Duo
Posted by Ian Temple-Edwards on 31/08 at 10:00 AM Large enterprises, SMEs, Cloud services, Remote working, Security,
Cisco Duo MFA

With cyber-crime on the rise, along with identity theft and brute-force attacks, every business should be looking at multi-factor authentication methods. When businesses opened their core networks to allow for home working during the pandemic, the risk of remote security breaches...

20/07
2021
Rise in self-isolation notifications puts spotlight back on home working
Posted by Caroline Moore on 20/07 at 10:00 AM Cloud hosted telephone systems, Remote working,
Rise in self-isolation notifications puts spotlight back on home working

Yesterday’s long-awaited arrival of ‘freedom day’ means we are able to do more with our lives with social distancing rules now largely over. No more rule of six or one-metre-plus restrictions, nightclubs are open and people can attend concerts, packed theatres, all sporting events,...

26/03
2021
Microsoft-certified devices that are enhancing the Teams experience
Posted by Daniel Fuller-Smith on 26/03 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams, Remote working,
Microsoft-certified devices that are enhancing the Teams experience

Microsoft now offers certified hardware with audio and video optimised for Teams meetings and calling. Monitors All-in-one personal meeting display solutions from Dell and Poly have an integrated microphone, speaker, camera and, in the case of the Poly P21, additional lighting....

12/03
2021
Charities see the cost saving benefits of Microsoft Teams
Posted by Joe Kavanagh on 12/03 at 10:00 AM Charity, Cloud hosted telephone systems, Microsoft Teams, Remote working,
Charities see the cost saving benefits of Microsoft Teams

Charites have been hit hard by COVID-19. Most shops had to close due to lockdown measures and fundraising events were cancelled. Meanwhile, more people are suffering with health and financial issues created by the pandemic, so some charities’ services are needed more than...

09/03
2021
Remote working – business hero or villain of the pandemic?
Posted by Khaled El-Din on 09/03 at 10:00 AM Cloud hosted telephone systems, Remote working,
Remote working – business hero or villain of the pandemic?

This week the first milestone on the Government’s roadmap out of social distancing restrictions. Children returned to schools and care home residents can now have one regular face-to-face visitor. In terms of the workplace, the Government is still recommending people to work from home...

19/02
2021
Has the third lockdown revealed vulnerabilities in your business IT and communications?
Posted by Jane Atkins on 19/02 at 10:00 AM Cloud hosted telephone systems, Remote working,
Has the third lockdown revealed vulnerabilities in your business IT and communications?

The third lockdown looks like it is nearing an end, but I think we would all agree that it has been a tough one. Short and dark days, children back at home, rising COVID numbers and the very fact it has been the third lockdown in a year has made the first two months of 2021 very...

16/02
2021
The real business benefits of remote and hybrid working
Posted by Caroline Moore on 16/02 at 10:00 AM Cloud hosted telephone systems, Remote working,

Many businesses are currently adopting a blend of remote and office-based working to meet the Government’s COVID-19 social distancing rules during the third lockdown.However, the trend towards more flexible working had already begun. Before the pandemic, generation Z and millennials...

02/02
2021
An agent’s story: Using technology to maintain customer service and business sales
Posted by Liz Womack on 02/02 at 10:00 AM Cloud hosted telephone systems, Cloud services, Remote working,
An agent’s story: Using technology to maintain customer service and business sales

I started my new role at swcomms when the first national lockdown ended last year. Given that we are now in our third lockdown, I have experienced working and learning my new role both in an office environment and in a homeworking capacity. I have had to be flexible in my approach and...

08/01
2021
Useful guide to working through a third lockdown
Posted by Caroline Moore on 08/01 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, Microsoft 365, Remote working, Unified communications,
click here to download our useful guide to working through a third lockdown - swcomms

As of January 5, 2021, the UK is entered its third nationwide lockdown due to the ongoing coronavirus pandemic. People are being told to “Stay at home”, which means working from home. Before the second lockdown in November 2020, the Office for National Statistics reported that the...

03/11
2020
Remain open to your customers and prospects during a second lockdown
Posted by Caroline Moore on 03/11 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, Data centre, Internet connectivity, Remote working, Video conferencing,
Remain open to your customers and prospects during a second lockdown

We all felt a second lockdown was coming. The rising number of cases of COVID-19 and the increase in people being admitted into hospital led Boris Johnson to his announcement on Saturday night to the dismay of most people who were watching. Among the most disappointed will be the...

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