16/10
2020
Empty surgeries mean a rise in treating patients on the phone
Posted by Jane Atkins on 16/10 at 10:00 AM Healthcare, Cloud hosted telephone systems,
Empty GP surgery - GPs need telephone consultations

If you have been to your GP surgery recently, your experience will have been very different to what you have been used to. You may have had to wait outside to be let into the surgery, waiting rooms would have been largely empty, and flu vaccinations might have been taking place from...

13/10
2020
New developments within Microsoft Teams
Posted by Chris Wheeler on 13/10 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams,
New developments within Microsoft Teams

Microsoft Ignite, the tech giant’s annual gathering of technology leaders and practitioners, has come and gone for another year with more insights and updates on the improvements and additions that have been made to help people work smarter no matter where they are and what device...

09/10
2020
What IT and communications tools are schools budgeting for post lockdown?
Posted by Joe Kavanagh on 09/10 at 10:00 AM Education, Cloud hosted telephone systems, Microsoft Teams, Internet connectivity, Wi-Fi,
Classroom social distancing

The business development team at swcomms is in constant contact with schools and, indeed, we remained in contact throughout lockdown. At first, this was to see if schools needed technology that would help them roll out online teaching and learning or to ensure they remained accessible...

06/10
2020
Mobile screen-sharing with Teams
Posted by Chris Wheeler on 06/10 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams,
Teams mobile screen sharing

Microsoft is constantly improving the Teams end-user experience with new features that greatly enhance the look and functions on this communications platform.  Examples include pop-out windows, together mode, focus mode, breakout rooms (coming very soon) and moving the menu bar to...

02/10
2020
10 main differences between internet leased lines and broadband
Posted by Elaine Bellamy on 02/10 at 10:00 AM Internet connectivity,
Leased lines v broadband

If you do not spend your life wrapped up in the world of IT, connectivity and communications, the differences between these connection types may be lost in the jargon of our industry. But with older copper internet connections like ADSL and FTTC being withdrawn by Openreach,...

29/09
2020
The switch to fibre is happening - more areas facing early copper withdrawal
Posted by Colin Woods on 29/09 at 10:00 AM Internet connectivity, Telephone lines,
Copper wiithdrawal extra areas

It is now over a year since we started talking about the withdrawal of copper-based services by Openreach. At that time, many businesses were sceptical about the reality of the switch-off and the validity of the commitment to have fibre connections in place by 2025.  Life has now...

24/09
2020
What’s stopping you from working from home?
Posted by Caroline Moore on 24/09 at 10:00 AM Cloud hosted telephone systems, Cloud services, Internet connectivity, Microsoft 365, Remote working,
What’s stopping you from working from home?

Another week...another Prime Minister briefing. On Tuesday, Boris Johnson advised people to work from home wherever possible...having encouraged them to go back to work a few months ago! This time though, we are looking at a six-month stretch. For businesses that invested in home...

22/09
2020
Remote working – is it here to stay for law firms?
Posted by Joe Kavanagh on 22/09 at 10:00 AM Legal, Cloud hosted telephone systems, Data centre, Internet connectivity, Remote working, Unified communications,
Remote working – is it here to stay for law firms?

Like all businesses, law firms had to adopt remote working strategies throughout lockdown and into these socially-distanced times, but is this a habit that’s here to stay? I have friends who are partners of law firms and home working has become the new norm for them. They can even...

18/09
2020
Using technology to support the fluid nature of teaching through a pandemic
Posted by Caroline Moore on 18/09 at 10:00 AM Education, Cloud hosted telephone systems, Internet connectivity, Wi-Fi,
Using technology to support the fluid nature of teaching through a pandemic

Since schools re-opened in September, there have already been multiple reports of whole year groups being sent home after students tested positive for COVID-19. Just as businesses have had to adopt a hybrid working model with some staff working from the office and others working...

15/09
2020
Protect your remote workers from phishing attacks
Posted by Colin Woods on 15/09 at 10:00 AM Cloud services, Security,
Protect your remote workers from phishing attacks

Cyber-attacks have increased since the rapid implementation of remote working earlier in the year with more staff being exposed as criminals use deceptive emails and websites to capture personal information for duplicitous purposes. Here are some tips on how to protect your...

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