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Phone fraudsters waiting to pounce this Christmas
Posted by Rick Howard on 11/12 at 10:00 AM Dial through fraud, Telephone systems,
Christmas phone fraud image

Don’t let your guard down this Christmas! It is a shame but I feel we are duty bound to warn you that the festive period is a prime time for phone fraudsters to strike.Just as we are all starting to wind down for Christmas, hackers are winding themselves up to prepare for what can...

Office 365 extends Advanced Threat Protection for cloud collaboration services
Posted by Chris Wheeler on 08/12 at 10:00 AM Security,
Microsoft security

Microsoft have unveiled their updated Office 365 Advanced Threat Protection (ATP) which already helps businesses identify and resolve cyber threats such as malware, viruses, malicious URLs within Exchange Online, but now protects businesses against other cyber security threats within...

Law firms need to answer calls first time on D Day
Posted by Nick Pursglove on 05/12 at 10:00 AM Legal, Cloud hosted telephone systems,
Divorce Day phones

D Day or Divorce Day is one of the busiest times of the year for law firms as disgruntled spouses wait until the end of the Christmas and New Year period to initiate the separation process.The next D Day falls on Tuesday, January 2, 2018, and firms across the UK will standing by to...

Funeral directors need to answer every call
Posted by Russell Smith on 30/11 at 10:00 AM Cloud hosted telephone systems, Funeral directors,
Funeral directors need to answer every call image

I speak to businesses of all types every day and have built up a clear picture of most of their niche needs. Funeral directors are no exception.This is a business that people do not think about until they are planning their funeral or if someone close to them dies.That person may...

Schools need web filtering to protect younger social media users
Posted by Caroline Moore on 29/11 at 04:45 PM Education, Security, Web filtering,
protect students and pupils from cyber bullying at school

With children as young as 10 using social media, secondary schools need to use web filtering from year seven upwards and primary schools may need to use it too.Ofcom's Children and Parents Media Use and Attitudes report found that 28% of 10-year-olds, 46% of 11-year-olds and 51% of...

The anatomy of a phone bill – a useful infographic to help you control costs
Posted by Elaine Bellamy on 28/11 at 10:00 AM Dial through fraud, Landlines and calls,
Phone bill inforgraphic image

With our new inclusive call packages, we do away with all minimum call spends on your account in lieu of a time-based package, you can purchase bundles of minutes that are debited on a per second basis instead of a pence per minute. Please let us know if this interests you and we can...

Avoid an Uber-style hack with a private data centre
Posted by Colin Woods on 24/11 at 10:00 AM Data centre, Security,
private data centre

With news emerging that Uber lost 57 million records of customer data last year, the spotlight is firmly back on data security and storage. This becomes all the more relevant with the GDPR legislation coming into force in May 2018.The formerly undisclosed cyber-attack was revealed...

Are GP surgeries internet connections robust enough for smartphone video consultations?
Posted by Colin Woods on 21/11 at 10:00 AM Healthcare, Data networks, Internet connectivity, IT services, Mobiles,
internet connections for video consultations

GPs in London are beginning a trial that allows patients to use their smartphone to book and attend appointments via video link. The service gives NHS patients the opportunity to benefit from the technology at their fingertips to improve their access to healthcare.  Approximately...

Could free Wi-Fi put your device at risk from hackers?
Posted by Ash Khagram on 17/11 at 10:00 AM Hospitality, Internet connectivity, Retail, Security, Wi-Fi,
free Wi-Fi put your device at risk

We are all used to having some form of connectivity to the internet through our PCs, smartphones, tablets, watches... even our kitchen items. Internet connectivity is an essential requirement similar to gas, electric and water, but what about the risks? A major flaw was recently...

Avoid the impact of adverse seasonal weather with cloud-hosted telephony
Posted by Nick Pursglove on 14/11 at 10:00 AM Cloud hosted telephone systems, Disaster recovery, SIP, Telephone systems,
Weather the storm image

Winter is on its way. The clocks have gone back, evenings are darker and the temperature has dropped. And what you can always predict for our UK weather is that it will be unpredictable.Having moved to the South West last year, I am all too aware of the devastation inclement weather...

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