24/09
2020
What’s stopping you from working from home?
Posted by Caroline Moore on 24/09 at 10:00 AM Cloud hosted telephone systems, Cloud services, Internet connectivity, Microsoft 365, Remote working,
What’s stopping you from working from home?

Another week...another Prime Minister briefing. On Tuesday, Boris Johnson advised people to work from home wherever possible...having encouraged them to go back to work a few months ago! This time though, we are looking at a six-month stretch. For businesses that invested in home...

22/09
2020
Remote working – is it here to stay for law firms?
Posted by Joe Kavanagh on 22/09 at 10:00 AM Legal, Cloud hosted telephone systems, Data centre, Internet connectivity, Remote working, Unified communications,
Remote working – is it here to stay for law firms?

Like all businesses, law firms had to adopt remote working strategies throughout lockdown and into these socially-distanced times, but is this a habit that’s here to stay? I have friends who are partners of law firms and home working has become the new norm for them. They can even...

18/09
2020
Using technology to support the fluid nature of teaching through a pandemic
Posted by Caroline Moore on 18/09 at 10:00 AM Education, Cloud hosted telephone systems, Internet connectivity, Wi-Fi,
Using technology to support the fluid nature of teaching through a pandemic

Since schools re-opened in September, there have already been multiple reports of whole year groups being sent home after students tested positive for COVID-19. Just as businesses have had to adopt a hybrid working model with some staff working from the office and others working...

15/09
2020
Protect your remote workers from phishing attacks
Posted by Colin Woods on 15/09 at 10:00 AM Cloud services, Security,
Protect your remote workers from phishing attacks

Cyber-attacks have increased since the rapid implementation of remote working earlier in the year with more staff being exposed as criminals use deceptive emails and websites to capture personal information for duplicitous purposes. Here are some tips on how to protect your...

11/09
2020
Remote working challenges and how to solve them
Posted by Mat Hillman on 11/09 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, IT services,
Remote working challenges and how to solve them

Businesses were forced to embrace remote working during lockdown and some have adopted this strategy as a long-term model for a proportion of their staff, if not all.  However, adopting a remote working strategy is not without its challenges. As swcomms moves towards a hybrid...

08/09
2020
Is your business prepared for a potential second wave of coronavirus?
Posted by Ash Khagram on 08/09 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, Internet connectivity, IT services, Microsoft 365, Mobiles, Security, Video conferencing,
Is your business prepared for a potential second wave of coronavirus?

With the Government announcing 2,988 new COVID-19 cases on Sunday - the highest figure since May 22– there are concerns of a second wave of coronavirus and the implications this may have on businesses. Daily confirmed cases began edging up again in July - after falling...

04/09
2020
Latest calling features in Microsoft Teams
Posted by Chris Wheeler on 04/09 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams, Cloud services, Security,

With the needs of businesses rapidly evolving, Microsoft has introduced a new set of Microsoft Teams updates that provide even more calling features. These allow you to communicate more effectively with new chat functionality that allows you to hold, park and transfer calls with...

01/09
2020
Think outside the office and consolidate communications to maintain profit margins
Posted by Jake Cribb on 01/09 at 10:00 AM Cloud-hosted telephone systems, Cloud hosted telephone systems, Gamma Horizon, Remote working,
Modern office guide

COVID-19 has meant remote working has moved from being a niche requirement for a small subset of employees to a mainstream operational necessity. Most businesses have been investigating potential for remote access and connectivity while trying to find ways of reducing inefficiencies...

28/08
2020
Flu season on top of COVID-19 to heap pressure on GP surgery phone lines
Posted by Jane Atkins on 28/08 at 10:00 AM Healthcare, Cloud-hosted telephone systems, Cloud hosted telephone systems, Gamma Horizon,
Flu vaccinations to add pressure to GP surgery call capacity

The August bank holiday marks the end summer. It will be September when we return to work next week and autumn will have begun. Schools will also shortly be re-open to all pupils for the first time since the end of March. For GP surgeries, it will be business as usual, except many...

25/08
2020
Implementing a remote working strategy - what you need to know
Posted by Nick Pursglove on 25/08 at 10:00 AM Cloud-hosted telephone systems, Gamma Horizon, Remote working,
Remote working guide

The requirement for a remote working strategy has never been more critical or relevant than during the COVID-19 pandemic. Our latest eBook takes a look at some of the key business drivers behind creating a remote working policy. It also looks at the challenges and the technology...

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