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Video: Why GP surgeries are turning to cloud-hosted telephone systems
Posted by Caroline Moore on 20/03 at 10:00 AM Cloud hosted telephone systems, Healthcare,

The general practice landscape is changing and GP surgeries need to find ways of adapting. Single practices with standalone telephone systems that do not have enough lines or staff to answer calls have to be relics of the past. Cloud-hosted telephone solutions easily link multiple...

Microsoft business apps - six special services to boost your business
Posted by Chris Wheeler on 16/03 at 10:00 AM Office 365, Wi-Fi,
People using tablets and Office 365

It’s been more than six years now since the initial release of Office 365. When it was explained to me, the concept of a per user per month subscription for your favourite Office applications seemed like a big change. However, that change has been widely accepted and has helped...

Medical system integration with phone systems is key for general practice QOF points
Posted by Jacob Rogers on 13/03 at 10:00 AM Healthcare, Cloud-hosted telephone systems, Telephone systems, Unified communications,
GP waiting room

When I speak to practice managers about replacing their aging telephone systems, one of the items that always produces positive interest is the option to integrate with their existing general practice medical systems. And would I blame them? I could not work without our company...

Cyber security needed more than ever as data breaches rise
Posted by Andy Connolly on 09/03 at 10:30 AM Cyber security, Disaster recovery, Data centre services, Web filtering, Wi-Fi,
cyber threats

With data breaches on the rise, cyber security has to be high on the agenda for any business that holds customer or employee data. The number of data breaches reported to the UK's Information Commissioner's Office (ICO) rose 19% in the last three months of 2017, according to the...

The changing general practice landscape requires hosted telephony services
Posted by James Hooker on 06/03 at 10:00 AM Healthcare, Cloud-hosted telephone systems,
GP practice

According to a report*, it looks like it’s all doom and gloom for GP surgeries in Devon with the closure of three practices and 12 mergers. The same report, which covered the period between July 1, 2016, and December 31, 2017, has shown the number of patients registered with a GP...

Schools have the choice to gain better connectivity
Posted by Joe Kavanagh on 02/03 at 10:00 AM Education, Internet connectivity, Web filtering, Wi-Fi,
primary school class

I speak to schools every day as part of my role and there is one topic of our conversation I feel needs to be addressed...internet connectivity. Understandably, many schools purchase their internet services from county council suggested services. I say “understandably” in that...

When the transport system stops, work doesn’t have to
Posted by Colin Woods on 01/03 at 11:00 AM Cloud hosted telephone systems, Data centre, Internet connectivity, Office 365, Unified communications,
women in the snow

Sadly, I’m old enough to remember when not getting in to the office meant not working, but we are lucky enough to live in an age where location doesn’t preclude us from accessing the systems we need to remain productive.  There has been a lot of hype about this week’s abnormal...

Cyber security concerns reach finance industry boardrooms
Posted by Daniel Meffe on 27/02 at 10:00 AM Financial services, Cyber security,

Concerns about increasing cyber threats has become a boardroom issue in the financial services sector and employee training is an area for improvement too, according to a recent report. Computer Weekly has revealed chief information security officers (CISOs) from the finance...

Does your local area network stand the test of time?
Posted by Yvonne Dennis on 23/02 at 10:00 AM Internet connectivity, IT services, Security,
Engineer at LAN cabinet

The local area network (LAN) is generally a neglected part of any business’s IT infrastructure, which is bizarre when you consider its importance. Every time we send a document to a shared printer, we are using the LAN. This is a very simplistic viewpoint but the one most people...

Don’t be seduced by internet speeds
Posted by James Shenstone on 20/02 at 10:00 AM Internet connectivity,
internet speed dials

Infinity internet, superfast internet, fibre’s all the same really, so let’s look at the facts and break down some of the acronyms and jargon used by our industry. A lot of people I speak to are obsessed with seeing the numbers that the TV and online adverts display. “Up...

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