04/12
2020
The different ways to use Microsoft Teams to make business calls
Posted by Daniel Fuller-Smith on 04/12 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams, Microsoft 365,
The different ways to use Microsoft Teams to make business calls

When considering using Microsoft Teams for telephony, it is important to understand the different ways that calls are handled. Businesses need to be consider carefully which option they go for as some methods are more functional than others.  Basic integration Providing a very basic...

01/12
2020
Don’t forget your phone system when it comes to disaster recovery
Posted by Nick Pursglove on 01/12 at 10:00 AM Large enterprises, SMEs, Cloud-hosted telephone systems, Gamma Horizon,
DR plan for your phone system

Now more than ever businesses are looking for flexible and adaptable solutions to face challenging and unexpected situations. Lockdowns aside, any number of unfortunate events could happen at any minute and being ready to face these challenges is vital.  While businesses might...

27/11
2020
What I have learned about Microsoft Teams during lockdown and the ‘new normal’
Posted by Daniel Fuller-Smith on 27/11 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams, Cloud services,
What I have learned about Microsoft Teams during lockdown and the ‘new normal’

While Microsoft Teams had reached 19 million active users at the end of 2019, for many people like me, it was that pesky app that loaded up with Microsoft 365 when I started my PC but I never got around to using. Then along came COVID-19, forcing many businesses to send their staff...

24/11
2020
How Rainbow can support remote working for your business
Posted by Caroline Moore on 24/11 at 10:00 AM Cloud hosted telephone systems, Cloud services, Telephone systems, Alcatel-Lucent Enterprise, Unified communications,

With more people working from home, keeping everyone connected has become essential. Unified communications apps have taken a huge leap forward to support remote working.By using a UC app like Rainbow from Alcatel-Lucent Enterprise to your telephone system, you can enjoy the...

20/11
2020
Is Microsoft Teams really a replacement for a traditional or hosted phone system?
Posted by Daniel Fuller-Smith on 20/11 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams, Cloud services,
Is Microsoft Teams really a replacement for a traditional or hosted phone system?

It is now around two years since Microsoft launched the Phone System app for Teams. Initially thought to lack key telephony features, the take up from businesses was limited with hosted phone systems being the go-to solution, but that has changed in the last year. If you are...

17/11
2020
Waiting for fibre internet to reach your business?
Posted by Elaine Bellamy on 17/11 at 10:00 AM Internet connectivity,
Waiting for fibre internet in rural areas

A recent BBC news story has revealed the frustration being felt by some rural communities as they battle with very poor internet connectivity while some residents try to work from home.  One of the story’s featured subjects said he was struggling with a 5Mbps connection. Despite...

13/11
2020
Safeguarding students and security settings for schools using Microsoft Teams
Posted by Ash Khagram on 13/11 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams, Education,
Safeguarding students and security settings for schools using Microsoft Teams

Microsoft Teams has been making a huge impact in the digital learning space throughout the pandemic by enabling teachers to deliver online learning to students no matter where they are and what device they are using.  However, giving students digital tools can produce both positive...

10/11
2020
Why the bearer size is important when it comes to leased lines
Posted by Elaine Bellamy on 10/11 at 10:00 AM Internet connectivity,
Why is the size of an internet bearer important

When we deploy internet leased lines to our customers, we quote them the bandwidth they need on a bearer, such as 100Mb/1Gb. This means the customer will get with 100Mb of bandwidth from day one but will have the option to flex up to 1Gb, also known as 1,000Mb, if they need to.  Why...

06/11
2020
Find out how schools can use Microsoft Teams as a telephone system
Posted by Laurie Coleman on 06/11 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams, Education, Microsoft 365,

As more schools adopt Microsoft Teams to offer virtual classrooms to support remote learning for students, they are also seeing the benefits of utilising the platform as a telephone system. You can get all the call features your school requires within Microsoft Teams. Find out...

03/11
2020
Remain open to your customers and prospects during a second lockdown
Posted by Caroline Moore on 03/11 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Microsoft Teams, Cloud services, Data centre, Internet connectivity, Remote working, Video conferencing,
Remain open to your customers and prospects during a second lockdown

We all felt a second lockdown was coming. The rising number of cases of COVID-19 and the increase in people being admitted into hospital led Boris Johnson to his announcement on Saturday night to the dismay of most people who were watching. Among the most disappointed will be the...

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