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06/07
2018
Don’t let data loss result in lost customers
Posted by Ash Khagram on 06/07 at 10:00 AM Security, Web filtering,
Don’t let a data loss result in lost customers

Were you one of the 40,000 UK customers affected by the recent Ticketmaster data breach? My colleague and I were and both received the dreaded email with the subject line starting with “Data security incident….”. The email informed me that they had been affected by a security incident...

12/06
2018
UK businesses slowly leading the way against ransomware
Posted by Caroline Moore on 12/06 at 10:00 AM IT services, Security,

I found a recent article on NS Tech interesting reading. The headline seemed rather negative in that it highlighted just how many UK businesses would be prepared to pay a ransom rather than invest in cyber security. While one in five may seem a lot, four in five did not take that...

22/05
2018
Colleges need to take responsibility for their own cyber security
Posted by Colin Woods on 22/05 at 10:00 AM Education, Security,
Security Blackboard

With cyber-attacks on colleges on the rise, the Department of Education has called on them to take responsibility for their own security. Most colleges rely on cyber security provided by not-for-profit company, Jisc, which provides IT services and internet connectivity through the...

18/05
2018
Ransomware is not a game!
Posted by Elaine Bellamy on 18/05 at 10:00 AM Disaster recovery, Security, Web filtering,
Ransomware attack on laptop

Ransomware has become one of the top cyber threats across the globe including the WannaCry attack on the NHS and the NotPetya assault on computer systems at Eastern European power stations. With hackers stealing millions of pounds in untraceable bitcoin from small hairdressers to...

04/05
2018
The stops and starts of PCI compliant call recording
Posted by Laurie Coleman on 04/05 at 10:00 AM Call recording, Contact centre, Security,
call centre PCI

Any business that records calls and takes payments over the telephone will know that PCI compliance is key and the implications of not complying can result in an enforced cessation on them taking further card payments.  To be PCI compliant while using a call recording solution,...

24/04
2018
Choose complicated passwords to protect your personal details
Posted by Scott McDonald on 24/04 at 10:00 AM IT services, Security, Wi-Fi,
password images

Great Western Railway (GWR) recently urged around one million of their customers to reset their passwords in the wake of 1,000 web-based accounts being hacked by a new method called ‘credential stuffing’. GWR reported that no financial data was accessible, as this is encrypted,...

13/04
2018
Businesses yearn for network visibility
Posted by Matt Needs on 13/04 at 10:00 AM Cloud services, Data networks, IT services, Security,
IT manager reviewing the network

Recent statistics have found that UK IT managers are feeling out of the loop when it comes to visibility of their networks and applications, especially when it comes to cloud services. According to Network Communications News, IDE Group polled 100 IT managers at UK companies of...

06/04
2018
Further education colleges need to seek an internet connectivity alternative
Posted by Simon Dunstan on 06/04 at 10:00 AM Education, Internet connectivity, IT services, Security, SIP, Telephone systems, Web filtering, Wi-Fi,
Janet replacement services

Government funding cuts mean internet connectivity and IT services currently provided to English further education (FE) colleges on the Janet network will need to be paid for as of August next year. Announced last month, these cuts will cost colleges thousands of pounds every year...

29/03
2018
Beat the criminals - understand dial-through fraud and spoofing
Posted by James Shenstone on 29/03 at 10:00 AM Dial through fraud, Security,
Shock of dial through fraud

The Easter holidays could provide rich pickings for dial-through fraud gangs with most businesses closed for the four-day break, but there is also a growing threat to businesses while they are open. We have often used this blog to highlight the threat of dial-through fraud whereby...

23/02
2018
Does your local area network stand the test of time?
Posted by Yvonne Dennis on 23/02 at 10:00 AM Internet connectivity, IT services, Security,
Engineer at LAN cabinet

The local area network (LAN) is generally a neglected part of any business’s IT infrastructure, which is bizarre when you consider its importance. Every time we send a document to a shared printer, we are using the LAN. This is a very simplistic viewpoint but the one most people...

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