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04/03
2022
What you need to know about the Openreach switch-off
Posted by Jake Cribb on 04/03 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams, Gamma Horizon, Internet connectivity, On-premise telephone systems, SIP,
What you need to know about the Openreach switch-off

What is the switch-off?We have been talking about the switch-off of PSTN and ISDN telephone lines, and ADSL and FTTC broadband lines since Openreach announced its intention to withdraw these services back in 2020. Back then, we published a link to their video. Two years on, we felt...

05/03
2021
Using technology in care homes to stay connected
Posted by Liz Womack on 05/03 at 10:00 AM Cloud hosted telephone systems, Internet connectivity, IT services, Microsoft 365, Mobiles, SIP,
Using technology in care homes to stay connected

Care home residents are now allowed one regular visitor, which will hopefully mark the start of a return to normality for a sector that has suffered so much heartache and stress in the last year in the wake of more than 32,000 COVID-19 care home resident deaths*. While other...

21/07
2020
Preparing for the withdrawal of copper and the arrival of fibre
Posted by Caroline Moore on 21/07 at 10:00 AM Cloud hosted telephone systems, SIP,

In our short video above, we explain why Openreach is withdrawing its old copper services, such as PSTN and ISDN phone lines, and broadband services, including ADSL and FTTC connections. We give you details of the withdrawal deadlines and try to allay any fears about the...

14/07
2020
Infographic: Goodbye copper hello fibre
Posted by Mat Hillman on 14/07 at 10:00 AM Internet connectivity, SIP,
Goodbye copper, hello fibre infographic

Copper is on its way out. This means the old Public Switched Telephone Network (PSTN), including ISDN phone lines used by businesses, and all older internet connections, such as ADSL and FTTC broadband, will become obsolete. Openreach is replacing these ageing copper circuits with...

12/06
2020
Salisbury’s Network Story - the UK’s first full fibre city
Posted by Mat Hillman on 12/06 at 10:00 AM Internet connectivity, Landlines and calls, SIP,

In our short video above, we have explained why Openreach is withdrawing its old copper services, such as PSTN and ISDN phone lines, and broadband services, including ADSL and FTTC connections.  We give you details of the withdrawal deadlines and try to allay any fears about the...

19/03
2020
Top tips for working from home
Posted by Caroline Moore on 19/03 at 02:15 PM Cloud hosted telephone systems, Cloud services, Microsoft 365, Mobiles, SIP, Unified communications,
swcomms top tips for working from home

While working from home may be a new concept to many, I have been a home worker for 13 years. I thought I would share how I structure my days and work set-up to make sure I am very productive. Set your hours Be strict with yourself. If your working hours are 9am to 5pm, honour...

17/03
2020
Divert calls to home workers if your office has to close
Posted by Elaine Bellamy on 17/03 at 10:00 AM SIP,
Divert calls to home workers if your office has to close

Businesses depend on conversations with customers, partners and suppliers.But would you be prepared if your business had to self-isolate today?Would you be able to set up call diverts to employees’ home phones or mobiles? With Prime Minister Boris Johnson urging people to work...

17/12
2019
Are you searching for replacement parts on the internet for your obsolete telephone system?
Posted by Khaled El-Din on 17/12 at 10:00 AM Cloud hosted telephone systems, SIP, Unified communications,
Are you searching for replacement parts on the internet for your obsolete telephone system?

Is your telephone system starting to malfunction? Is it no longer supported at manufacturer level and has been declared end of life? Are you having to Google fix suggestions or to find spare parts, but come back frustrated and empty handed? If so, it’s time to give up on this model,...

18/10
2019
The evolution of business communications
Posted by Caroline Moore on 18/10 at 10:00 AM Cloud hosted telephone systems, Cloud services, Data networks, Internet connectivity, Microsoft 365, Mobiles, SIP, Surface, Unified communications,
The evolution of business communications

We have been celebrating our 25-year sponsorship of Premiership Rugby club, Exeter Chiefs, and it has made us think about how things were very different back in 1994. On the field, the game hadn’t even turned professional and rugby players wore baggy cotton jerseys that soaked up...

13/08
2019
Apprentice army starts mammoth upgrade as ISDN switch-off looms
Posted by Colin Woods on 13/08 at 10:00 AM SIP,
Apprentice army starts mammoth upgrade as ISDN switch-off looms

There’s only one way to eat an elephant: One bite at a time! And we are now told that that is exactly how Openreach are approaching the jumbo task of upgrading 15 million phone lines before 2025. If, like me, you’ve been sat back thinking that the switch off of the traditional...

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